General Purpose Textual Sentiment Analysis and Emotion Detection Tools

Textual sentiment analysis and emotion detection consists in retrieving the sentiment or emotion carried by a text or document. This task can be useful in many domains: opinion mining, prediction, feedbacks, etc. However, building a general purpose tool for doing sentiment analysis and emotion detection raises a number of issues, theoretical issues like the dependence to the domain or to the language but also pratical issues like the emotion representation for interoperability. In this paper we present our sentiment/emotion analysis tools, the way we propose to circumvent the di culties and the applications they are used for.Comment: Workshop on Emotion and Computing (2013

A rule dynamics approach to event detection in Twitter with its application to sports and politics

The increasing popularity of Twitter as social network tool for opinion expression as well as informa- tion retrieval has resulted in the need to derive computational means to detect and track relevant top- ics/events in the network. The application of topic detection and tracking methods to tweets enable users to extract newsworthy content from the vast and somehow chaotic Twitter stream. In this paper, we ap- ply our technique named Transaction-based Rule Change Mining to extract newsworthy hashtag keywords present in tweets from two different domains namely; sports (The English FA Cup 2012) and politics (US Presidential Elections 2012 and Super Tuesday 2012). Noting the peculiar nature of event dynamics in these two domains, we apply different time-windows and update rates to each of the datasets in order to study their impact on performance. The performance effectiveness results reveal that our approach is able to accurately detect and track newsworthy content. In addition, the results show that the adaptation of the time-window exhibits better performance especially on the sports dataset, which can be attributed to the usually shorter duration of football events

Determining citizens’ opinions about stories in the news media: analysing Google, Facebook and Twitter

We describe a method whereby a governmental policy maker can discover citizens’ reaction to news stories. This is particularly relevant in the political world, where governments’ policy statements are reported by the news media and discussed by citizens. The work here addresses two main questions: whereabouts are citizens discussing a news story, and what are they saying? Our strategy to answer the first question is to find news articles pertaining to the policy statements, then perform internet searches for references to the news articles’ headlines and URLs. We have created a software tool that schedules repeating Google searches for the news articles and collects the results in a database, enabling the user to aggregate and analyse them to produce ranked tables of sites that reference the news articles. Using data mining techniques we can analyse data so that resultant ranking reflects an overall aggregate score, taking into account multiple datasets, and this shows the most relevant places on the internet where the story is discussed. To answer the second question, we introduce the WeGov toolbox as a tool for analysing citizens’ comments and behaviour pertaining to news stories. We first use the tool for identifying social network discussions, using different strategies for Facebook and Twitter. We apply different analysis components to analyse the data to distil the essence of the social network users’ comments, to determine influential users and identify important comments

Combining social-based data mining techniques to extract collective trends from twitter

Social Networks have become an important environment for Collective Trends extraction. The interactions amongst users provide information of their preferences and relationships. This information can be used to measure the influence of ideas, or opinions, and how they are spread within the Network. Currently, one of the most relevant and popular Social Networks is Twitter. This Social Network was created to share comments and opinions. The information provided by users is especially useful in different fields and research areas such as marketing. This data is presented as short text strings containing different ideas expressed by real people. With this representation, different Data Mining techniques (such as classification or clustering) will be used for knowledge extraction to distinguish the meaning of the opinions. Complex Network techniques are also helpful to discover influential actors and study the information propagation inside the Social Network. This work is focused on how clustering and classification techniques can be combined to extract collective knowledge from Twitter. In an initial phase, clustering techniques are applied to extract the main topics from the user opinions. Later, the collective knowledge extracted is used to relabel the dataset according to the clusters obtained to improve the classification results. Finally, these results are compared against a dataset which has been manually labelled by human experts to analyse the accuracy of the proposed method.The preparation of this manuscript has been supported by the Spanish Ministry of Science and Innovation under the following projects: TIN2010-19872 and ECO2011-30105 (National Plan for Research, Development and Innovation), as well as the Multidisciplinary Project of Universidad Autónoma de Madrid (CEMU2012-034). The authors thank Ana M. Díaz-Martín and Mercedes Rozano for the manual classification of the Tweets