261 research outputs found

    Implications of Synchronous IVR Radio on Syrian Refugee Health and Community Dynamics

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    With 1,033,513 Syrian refugees adding a strain on the Lebanese healthcare system, innovation is key to improving access to healthcare. Our previous work identified the potential for technology to improve access to antenatal care services and increase refugee agency. Using (1) paper mock ups and a mobile based prototype, (2) process mapping, (3) focus groups and interviews and (4) key informant meetings, we explored the concept of refugee led community radio shows to deliver peer-led healthcare. We observed the influence of community radio shows on Syrian refugee health education, community dynamics and community agency in relationships between healthcare providers and refugees. Refugees were positively impacted through situating the technology within the community. We highlight issues around trust, agency, understanding, sel-forganization and privacy that resulted from running the shows through mock ups and a mobile based prototype. Our findings inform future work in community run radio shows

    Design for existential crisis in the anthropocene age

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    What should be our orientation to the socio-technical as climate predictions worsen; ecological crises and wars escalate mass migration and refugee numbers; right-wing populism sweeps through politics; automation threatens workers' jobs and austerity policies destabilize society? What is to be done when it is not "business as usual" and even broken concepts of progress seem no longer to be progressing? We ask how to design for the common good, focusing on human needs for meaning, fulfillment, dignity and decency, qualities which technology struggles to support but can easily undermine. We juxtapose the design of computing that offers hope with that which offers only distraction, propose four modes to design for (being attentive, critical, different and in it together) and conclude with a plea to avoid tools that encourage a blinkered existence at a time of great uncertainty and change

    Modelling Cooperative Work at a Medical Department

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    Expanding the Design Space of ICT for Participatory Budgeting

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    International audienceThis paper analyzes existing practices and supporting technologies for Participatory Budgeting (PB), with a special focus on US-related initiatives, as a mean to understand the current and future design space of ICT for participatory democracy. We suggest new design opportunities for ICT to facilitate citizen collaboration in the PB process, and by extension, to reflect on how these technologies could better foster deliberative decision-making at a scale that is both small and large

    IFAC bilten

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