User-oriented recommender systems in retail

User satisfaction is considered a key objective for all service provider platforms, regardless of the nature of the service, encompassing domains such as media, entertainment, retail, and information. While the goal of satisfying users is the same across different domains and services, considering domain-specific characteristics is of paramount importance to ensure users have a positive experience with a given system. User interaction data with a system is one of the main sources of data that facilitates achieving this goal. In this thesis, we investigate how to learn from domain-specific user interactions. We focus on recommendation as our main task, and retail as our main domain. We further explore the finance domain and the demand forecasting task as additional directions to understand whether our methodology and findings generalize to other tasks and domains. The research in this thesis is organized around the following dimensions: 1) Characteristics of multi-channel retail: we consider a retail setting where interaction data comes from both digital (i.e., online) and in-store (i.e., offline) shopping; 2) From user behavior to recommendation: we conduct extensive descriptive studies on user interaction log datasets that inform the design of recommender systems in two domains, retail and finance. Our key contributions in characterizing multi-channel retail are two-fold. First, we propose a neural model that makes use of sales in multiple shopping channels in order to improve the performance of demand forecasting in a target channel. Second, we provide the first study of user behavior in a multi-channel retail setting, which results in insights about the channel-specific properties of user behavior, and their effects on the performance of recommender systems. We make three main contributions in designing user-oriented recommender systems. First, we provide a large-scale user behavior study in the finance domain, targeted at understanding financial information seeking behavior in user interactions with company filings. We then propose domain-specific user-oriented filing recommender systems that are informed by the findings of the user behavior analysis. Second, we analyze repurchasing behavior in retail, specifically in the grocery shopping domain. We then propose a repeat consumption-aware neural recommender for this domain. Third, we focus on scalable recommendation in retail and propose an efficient recommender system that explicitly models users' personal preferences that are reflected in their purchasing history

User-oriented recommender systems in retail

User satisfaction is considered a key objective for all service provider platforms, regardless of the nature of the service, encompassing domains such as media, entertainment, retail, and information. While the goal of satisfying users is the same across different domains and services, considering domain-specific characteristics is of paramount importance to ensure users have a positive experience with a given system. User interaction data with a system is one of the main sources of data that facilitates achieving this goal. In this thesis, we investigate how to learn from domain-specific user interactions. We focus on recommendation as our main task, and retail as our main domain. We further explore the finance domain and the demand forecasting task as additional directions to understand whether our methodology and findings generalize to other tasks and domains. The research in this thesis is organized around the following dimensions: 1) Characteristics of multi-channel retail: we consider a retail setting where interaction data comes from both digital (i.e., online) and in-store (i.e., offline) shopping; 2) From user behavior to recommendation: we conduct extensive descriptive studies on user interaction log datasets that inform the design of recommender systems in two domains, retail and finance. Our key contributions in characterizing multi-channel retail are two-fold. First, we propose a neural model that makes use of sales in multiple shopping channels in order to improve the performance of demand forecasting in a target channel. Second, we provide the first study of user behavior in a multi-channel retail setting, which results in insights about the channel-specific properties of user behavior, and their effects on the performance of recommender systems. We make three main contributions in designing user-oriented recommender systems. First, we provide a large-scale user behavior study in the finance domain, targeted at understanding financial information seeking behavior in user interactions with company filings. We then propose domain-specific user-oriented filing recommender systems that are informed by the findings of the user behavior analysis. Second, we analyze repurchasing behavior in retail, specifically in the grocery shopping domain. We then propose a repeat consumption-aware neural recommender for this domain. Third, we focus on scalable recommendation in retail and propose an efficient recommender system that explicitly models users' personal preferences that are reflected in their purchasing history

Representation Learning for Texts and Graphs: A Unified Perspective on Efficiency, Multimodality, and Adaptability

[...] This thesis is situated between natural language processing and graph representation learning and investigates selected connections. First, we introduce matrix embeddings as an efficient text representation sensitive to word order. [...] Experiments with ten linguistic probing tasks, 11 supervised, and five unsupervised downstream tasks reveal that vector and matrix embeddings have complementary strengths and that a jointly trained hybrid model outperforms both. Second, a popular pretrained language model, BERT, is distilled into matrix embeddings. [...] The results on the GLUE benchmark show that these models are competitive with other recent contextualized language models while being more efficient in time and space. Third, we compare three model types for text classification: bag-of-words, sequence-, and graph-based models. Experiments on five datasets show that, surprisingly, a wide multilayer perceptron on top of a bag-of-words representation is competitive with recent graph-based approaches, questioning the necessity of graphs synthesized from the text. [...] Fourth, we investigate the connection between text and graph data in document-based recommender systems for citations and subject labels. Experiments on six datasets show that the title as side information improves the performance of autoencoder models. [...] We find that the meaning of item co-occurrence is crucial for the choice of input modalities and an appropriate model. Fifth, we introduce a generic framework for lifelong learning on evolving graphs in which new nodes, edges, and classes appear over time. [...] The results show that by reusing previous parameters in incremental training, it is possible to employ smaller history sizes with only a slight decrease in accuracy compared to training with complete history. Moreover, weighting the binary cross-entropy loss function is crucial to mitigate the problem of class imbalance when detecting newly emerging classes. [...

Geographic information extraction from texts

A large volume of unstructured texts, containing valuable geographic information, is available online. This information – provided implicitly or explicitly – is useful not only for scientific studies (e.g., spatial humanities) but also for many practical applications (e.g., geographic information retrieval). Although large progress has been achieved in geographic information extraction from texts, there are still unsolved challenges and issues, ranging from methods, systems, and data, to applications and privacy. Therefore, this workshop will provide a timely opportunity to discuss the recent advances, new ideas, and concepts but also identify research gaps in geographic information extraction

Learning Neural Graph Representations in Non-Euclidean Geometries

The success of Deep Learning methods is heavily dependent on the choice of the data representation. For that reason, much of the actual effort goes into Representation Learning, which seeks to design preprocessing pipelines and data transformations that can support effective learning algorithms. The aim of Representation Learning is to facilitate the task of extracting useful information for classifiers and other predictor models. In this regard, graphs arise as a convenient data structure that serves as an intermediary representation in a wide range of problems. The predominant approach to work with graphs has been to embed them in an Euclidean space, due to the power and simplicity of this geometry. Nevertheless, data in many domains exhibit non-Euclidean features, making embeddings into Riemannian manifolds with a richer structure necessary. The choice of a metric space where to embed the data imposes a geometric inductive bias, with a direct impact on the performance of the models. This thesis is about learning neural graph representations in non-Euclidean geometries and showcasing their applicability in different downstream tasks. We introduce a toolkit formed by different graph metrics with the goal of characterizing the topology of the data. In that way, we can choose a suitable target embedding space aligned to the shape of the dataset. By virtue of the geometric inductive bias provided by the structure of the non-Euclidean manifolds, neural models can achieve higher performances with a reduced parameter footprint. As a first step, we study graphs with hierarchical structures. We develop different techniques to derive hierarchical graphs from large label inventories. Noticing the capacity of hyperbolic spaces to represent tree-like arrangements, we incorporate this information into an NLP model through hyperbolic graph embeddings and showcase the higher performance that they enable. Second, we tackle the question of how to learn hierarchical representations suited for different downstream tasks. We introduce a model that jointly learns task-specific graph embeddings from a label inventory and performs classification in hyperbolic space. The model achieves state-of-the-art results on very fine-grained labels, with a remarkable reduction of the parameter size. Next, we move to matrix manifolds to work on graphs with diverse structures and properties. We propose a general framework to implement the mathematical tools required to learn graph embeddings on symmetric spaces. These spaces are of particular interest given that they have a compound geometry that simultaneously contains Euclidean as well as hyperbolic subspaces, allowing them to automatically adapt to dissimilar features in the graph. We demonstrate a concrete implementation of the framework on Siegel spaces, showcasing their versatility on different tasks. Finally, we focus on multi-relational graphs. We devise the means to translate Euclidean and hyperbolic multi-relational graph embedding models into the space of symmetric positive definite (SPD) matrices. To do so we develop gyrocalculus in this geometry and integrate it with the aforementioned framework

Proceedings of the Eighth Italian Conference on Computational Linguistics CliC-it 2021

The eighth edition of the Italian Conference on Computational Linguistics (CLiC-it 2021) was held at Università degli Studi di Milano-Bicocca from 26th to 28th January 2022. After the edition of 2020, which was held in fully virtual mode due to the health emergency related to Covid-19, CLiC-it 2021 represented the first moment for the Italian research community of Computational Linguistics to meet in person after more than one year of full/partial lockdown

Information between Data and Knowledge: Information Science and its Neighbors from Data Science to Digital Humanities

Digital humanities as well as data science as neighboring fields pose new challenges and opportunities for information science. The recent focus on data in the context of big data and deep learning brings along new tasks for information scientist for example in research data management. At the same time, information behavior changes in the light of the increasing digital availability of information in academia as well as in everyday life. In this volume, contributions from various fields like information behavior and information literacy, information retrieval, digital humanities, knowledge representation, emerging technologies, and information infrastructure showcase the development of information science research in recent years. Topics as diverse as social media analytics, fake news on Facebook, collaborative search practices, open educational resources or recent developments in research data management are some of the highlights of this volume. For more than 30 years, the International Symposium of Information Science has been the venue for bringing together information scientists from the German speaking countries. In addition to the regular scientific contributions, six of the best competitors for the prize for the best information science master thesis present their work

Proceedings of the Seventh Italian Conference on Computational Linguistics CLiC-it 2020

On behalf of the Program Committee, a very warm welcome to the Seventh Italian Conference on Computational Linguistics (CLiC-it 2020). This edition of the conference is held in Bologna and organised by the University of Bologna. The CLiC-it conference series is an initiative of the Italian Association for Computational Linguistics (AILC) which, after six years of activity, has clearly established itself as the premier national forum for research and development in the fields of Computational Linguistics and Natural Language Processing, where leading researchers and practitioners from academia and industry meet to share their research results, experiences, and challenges

Quantifying Quality of Life

Describes technological methods and tools for objective and quantitative assessment of QoL Appraises technology-enabled methods for incorporating QoL measurements in medicine Highlights the success factors for adoption and scaling of technology-enabled methods This open access book presents the rise of technology-enabled methods and tools for objective, quantitative assessment of Quality of Life (QoL), while following the WHOQOL model. It is an in-depth resource describing and examining state-of-the-art, minimally obtrusive, ubiquitous technologies. Highlighting the required factors for adoption and scaling of technology-enabled methods and tools for QoL assessment, it also describes how these technologies can be leveraged for behavior change, disease prevention, health management and long-term QoL enhancement in populations at large. Quantifying Quality of Life: Incorporating Daily Life into Medicine fills a gap in the field of QoL by providing assessment methods, techniques and tools. These assessments differ from the current methods that are now mostly infrequent, subjective, qualitative, memory-based, context-poor and sparse. Therefore, it is an ideal resource for physicians, physicians in training, software and hardware developers, computer scientists, data scientists, behavioural scientists, entrepreneurs, healthcare leaders and administrators who are seeking an up-to-date resource on this subject