Online Misinformation: Challenges and Future Directions

Misinformation has become a common part of our digital media environments and it is compromising the ability of our societies to form informed opinions. It generates misperceptions, which have affected the decision making processes in many domains, including economy, health, environment, and elections, among others. Misinformation and its generation, propagation, impact, and management is being studied through a variety of lenses (computer science, social science, journalism, psychology, etc.) since it widely affects multiple aspects of society. In this paper we analyse the phenomenon of misinformation from a technological point of view.We study the current socio-technical advancements towards addressing the problem, identify some of the key limitations of current technologies, and propose some ideas to target such limitations. The goal of this position paper is to reflect on the current state of the art and to stimulate discussions on the future design and development of algorithms, methodologies, and applications

Leveraging Crowdsourcing Data For Deep Active Learning - An Application: Learning Intents in Alexa

This paper presents a generic Bayesian framework that enables any deep learning model to actively learn from targeted crowds. Our framework inherits from recent advances in Bayesian deep learning, and extends existing work by considering the targeted crowdsourcing approach, where multiple annotators with unknown expertise contribute an uncontrolled amount (often limited) of annotations. Our framework leverages the low-rank structure in annotations to learn individual annotator expertise, which then helps to infer the true labels from noisy and sparse annotations. It provides a unified Bayesian model to simultaneously infer the true labels and train the deep learning model in order to reach an optimal learning efficacy. Finally, our framework exploits the uncertainty of the deep learning model during prediction as well as the annotators' estimated expertise to minimize the number of required annotations and annotators for optimally training the deep learning model. We evaluate the effectiveness of our framework for intent classification in Alexa (Amazon's personal assistant), using both synthetic and real-world datasets. Experiments show that our framework can accurately learn annotator expertise, infer true labels, and effectively reduce the amount of annotations in model training as compared to state-of-the-art approaches. We further discuss the potential of our proposed framework in bridging machine learning and crowdsourcing towards improved human-in-the-loop systems

MemeSequencer: sparse matching for embedding image macros

[Proceeding of]: The Web Conference 2018 (WWW2018), April 23 - 27, 2018, Lyon, FranceThe analysis of the creation, mutation, and propagation of social media content on the Internet is an essential problem in computational social science, affecting areas ranging from marketing to political mobilization. A first step towards understanding the evolution of images online is the analysis of rapidly modifying and propagating memetic imagery or "memes". However, a pitfall in proceeding with such an investigation is the current incapability to produce a robust semantic space for such imagery, capable of understanding differences in Image Macros. In this study, we provide a first step in the systematic study of image evolution on the Internet, by proposing an algorithm based on sparse representations and deep learning to decouple various types of content in such images and produce a rich semantic embedding. We demonstrate the benefits of our approach on a variety of tasks pertaining to memes and Image Macros, such as image clustering, image retrieval, topic prediction and virality prediction, surpassing the existing methods on each. In addition to its utility on quantitative tasks, our method opens up the possibility of obtaining the first large-scale understanding of the evolution and propagation of memetic imagery.Publicad

Why reinvent the wheel: Let's build question answering systems together

Modern question answering (QA) systems need to flexibly integrate a number of components specialised to fulfil specific tasks in a QA pipeline. Key QA tasks include Named Entity Recognition and Disambiguation, Relation Extraction, and Query Building. Since a number of different software components exist that implement different strategies for each of these tasks, it is a major challenge to select and combine the most suitable components into a QA system, given the characteristics of a question. We study this optimisation problem and train classifiers, which take features of a question as input and have the goal of optimising the selection of QA components based on those features. We then devise a greedy algorithm to identify the pipelines that include the suitable components and can effectively answer the given question. We implement this model within Frankenstein, a QA framework able to select QA components and compose QA pipelines. We evaluate the effectiveness of the pipelines generated by Frankenstein using the QALD and LC-QuAD benchmarks. These results not only suggest that Frankenstein precisely solves the QA optimisation problem but also enables the automatic composition of optimised QA pipelines, which outperform the static Baseline QA pipeline. Thanks to this flexible and fully automated pipeline generation process, new QA components can be easily included in Frankenstein, thus improving the performance of the generated pipelines

Beyond Keywords and Relevance: A Personalized Ad Retrieval Framework in E-Commerce Sponsored Search

On most sponsored search platforms, advertisers bid on some keywords for their advertisements (ads). Given a search request, ad retrieval module rewrites the query into bidding keywords, and uses these keywords as keys to select Top N ads through inverted indexes. In this way, an ad will not be retrieved even if queries are related when the advertiser does not bid on corresponding keywords. Moreover, most ad retrieval approaches regard rewriting and ad-selecting as two separated tasks, and focus on boosting relevance between search queries and ads. Recently, in e-commerce sponsored search more and more personalized information has been introduced, such as user profiles, long-time and real-time clicks. Personalized information makes ad retrieval able to employ more elements (e.g. real-time clicks) as search signals and retrieval keys, however it makes ad retrieval more difficult to measure ads retrieved through different signals. To address these problems, we propose a novel ad retrieval framework beyond keywords and relevance in e-commerce sponsored search. Firstly, we employ historical ad click data to initialize a hierarchical network representing signals, keys and ads, in which personalized information is introduced. Then we train a model on top of the hierarchical network by learning the weights of edges. Finally we select the best edges according to the model, boosting RPM/CTR. Experimental results on our e-commerce platform demonstrate that our ad retrieval framework achieves good performance

Living Knowledge

Diversity, especially manifested in language and knowledge, is a function of local goals, needs, competences, beliefs, culture, opinions and personal experience. The Living Knowledge project considers diversity as an asset rather than a problem. With the project, foundational ideas emerged from the synergic contribution of different disciplines, methodologies (with which many partners were previously unfamiliar) and technologies flowed in concrete diversity-aware applications such as the Future Predictor and the Media Content Analyser providing users with better structured information while coping with Web scale complexities. The key notions of diversity, fact, opinion and bias have been defined in relation to three methodologies: Media Content Analysis (MCA) which operates from a social sciences perspective; Multimodal Genre Analysis (MGA) which operates from a semiotic perspective and Facet Analysis (FA) which operates from a knowledge representation and organization perspective. A conceptual architecture that pulls all of them together has become the core of the tools for automatic extraction and the way they interact. In particular, the conceptual architecture has been implemented with the Media Content Analyser application. The scientific and technological results obtained are described in the following

A Network Topology Approach to Bot Classification

Automated social agents, or bots, are increasingly becoming a problem on social media platforms. There is a growing body of literature and multiple tools to aid in the detection of such agents on online social networking platforms. We propose that the social network topology of a user would be sufficient to determine whether the user is a automated agent or a human. To test this, we use a publicly available dataset containing users on Twitter labelled as either automated social agent or human. Using an unsupervised machine learning approach, we obtain a detection accuracy rate of 70%

What changed your mind : the roles of dynamic topics and discourse in argumentation process

In our world with full of uncertainty, debates and argumentation contribute to the progress of science and society. Despite of the in- creasing attention to characterize human arguments, most progress made so far focus on the debate outcome, largely ignoring the dynamic patterns in argumentation processes. This paper presents a study that automatically analyzes the key factors in argument persuasiveness, beyond simply predicting who will persuade whom. Specifically, we propose a novel neural model that is able to dynamically track the changes of latent topics and discourse in argumentative conversations, allowing the investigation of their roles in influencing the outcomes of persuasion. Extensive experiments have been conducted on argumentative conversations on both social media and supreme court. The results show that our model outperforms state-of-the-art models in identifying persuasive arguments via explicitly exploring dynamic factors of topic and discourse. We further analyze the effects of topics and discourse on persuasiveness, and find that they are both useful -- topics provide concrete evidence while superior discourse styles may bias participants, especially in social media arguments. In addition, we draw some findings from our empirical results, which will help people better engage in future persuasive conversations