Privacy and Usability of Image and Text Based Challenge Questions Authentication in Online Examination

In many online examinations, physical invigilation is often replaced with traditional authentication approaches for student identification. Secure and usable authentication approaches are important for high stake online examinations. A Profile Based Authentication Framework (PBAF) was developed and implemented in a real online learning course embedded with summative online examination. Based on users’ experience of using the PBAF in an online course, online questionnaires were used to collect participants' feedback on effectiveness, layout and appearance, user satisfaction, distraction and privacy concerns. Based on overall findings of the quantitative analysis, there was a positive feedback on the use of a hybrid approach utilizing image and text based challenge questions for better usability. However, the number of questions presented during learning and examination processes were reported to be too many and caused distraction. Participants expressed a degree of concern on sharing personal and academic information with little or no privacy concern on using favorite question

A Study into the Usability and Security Implications of Text and Image Based Challenge Questions in the Context of Online Examination

Open Access This article is distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made.Online examinations are an integral component of online learning environments and research studies have identified academic dishonesty as a critical threat to the credibility of such examinations. Academic dishonesty exists in many forms. Collusion is seen as a major security threat, wherein a student invites a third party for help or to impersonate him or her in an online examination. This work aims to investigate the authentication of students using text-based and image-based challenge questions. The study reported in this paper involved 70 online participants from nine countries completing a five week online course and simulating an abuse case scenario. The results of a usability analysis suggested that i) image-based questions are more usable than text-based questions (p < 0.01) and ii) using a more flexible data entry method increased the usability of text-based questions (p < 0.01). An impersonation abuse scenario was simulated to test the influence of sharing with different database sizes. The findings revealed that iii) an increase in the number of questions shared for impersonation increased the success of an impersonation attack and the results showed a significant linear trend (p < 0.01). However, the number of correct answers decreased when the attacker had to memorize and answer the questions in an invigilated online examination or their response to questions was timed. The study also revealed that iv) an increase in the size of challenge question database decreased the success of an impersonation attack (p < 0.01).Peer reviewe

Design, Privacy and Authentication of Challenge Questions in Online Examinations

Online examination is an essential part of the online learning and secure authentication is considered vital for the success of online learning. This study is part of an ongoing research on student authentication approaches and the use of challenge questions in online examination authentication. This paper presents the results of an empirical study based on “Profile Based Authentication Framework” (PBAF), which uses challenge questions for student authentication in online examination. The PBAF uses challenge questions related to personal, academic and professional information. These questions inform the usability, security and privacy of PBAF authentication approach. The results presented here summarizes the impact of questions design on the usability based on data collected from challenge questions authentication and a post-experiment survey on the data privac

A Dynamic Profile Questions Approach to Mitigate Impersonation in Online Examinations

© The Author(s) 2018 Open Access This article is distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made.Online examinations are an integral component of many online learning environments, which face many security challenges. Collusion is seen as a major security threat to such examinations, when a student invites a third party to impersonate or abet in a test. This work aims to strengthen the authentication of students via the use of dynamic profile questions. The study reported in this paper involved 31 online participants from five countries over a five-week period. The results of usability and security analysis are reported. The dynamic profile questions were more usable than both the text-based and image-based questions (p < 0.01). An impersonation abuse scenario was simulated using email and mobile phone. The impersonation attack via email was not successful, however, students were able to share answers to dynamic profile questions with a third party impersonator in real time, which resulted in 93% correct answers. The sharing of information via phone took place in real time during an online test and the response time of an impersonator was significantly different (p < 0.01) than a student. The study also revealed that a response time factor may be implemented to identify and report impersonation attacks.Peer reviewe

Authentication of Students and Students’ Work in E-Learning : Report for the Development Bid of Academic Year 2010/11

Global e-learning market is projected to reach $107.3 billion by 2015 according to a new report by The Global Industry Analyst (Analyst 2010). The popularity and growth of the online programmes within the School of Computer Science obviously is in line with this projection. However, also on the rise are students’ dishonesty and cheating in the open and virtual environment of e-learning courses (Shepherd 2008). Institutions offering e-learning programmes are facing the challenges of deterring and detecting these misbehaviours by introducing security mechanisms to the current e-learning platforms. In particular, authenticating that a registered student indeed takes an online assessment, e.g., an exam or a coursework, is essential for the institutions to give the credit to the correct candidate. Authenticating a student is to ensure that a student is indeed who he says he is. Authenticating a student’s work goes one step further to ensure that an authenticated student indeed does the submitted work himself. This report is to investigate and compare current possible techniques and solutions for authenticating distance learning student and/or their work remotely for the elearning programmes. The report also aims to recommend some solutions that fit with UH StudyNet platform.Submitted Versio

A Multi-factor Authentication Method for Security of Online Examinations

Security of online examinations is the key to success of remote online learning. However, it faces many conventional and non-conventional security threats. Impersonation and abetting are rising non-conventional security threats, when a student invites a third party to impersonate or abet in a remote exam. This work proposed dynamic profile questions authentication to identify that the person taking an online test is the same who completed the course work. This is combined with remote proctoring to prevent students from taking help from a third party during exam. This research simulated impersonation and abetting attacks in remote online course and laboratory based control simulation to analyse the impact of dynamic profile questions and proctoring. The study also evaluated effectiveness of the proposed method. The findings indicate that dynamic profile questions are highly effective. The security analysis shows that impersonation attack was not successful

Usability and Trust in Information Systems

The need for people to protect themselves and their assets is as old as humankind. People's physical safety and their possessions have always been at risk from deliberate attack or accidental damage. The advance of information technology means that many individuals, as well as corporations, have an additional range of physical (equipment) and electronic (data) assets that are at risk. Furthermore, the increased number and types of interactions in cyberspace has enabled new forms of attack on people and their possessions. Consider grooming of minors in chat-rooms, or Nigerian email cons: minors were targeted by paedophiles before the creation of chat-rooms, and Nigerian criminals sent the same letters by physical mail or fax before there was email. But the technology has decreased the cost of many types of attacks, or the degree of risk for the attackers. At the same time, cyberspace is still new to many people, which means they do not understand risks, or recognise the signs of an attack, as readily as they might in the physical world. The IT industry has developed a plethora of security mechanisms, which could be used to mitigate risks or make attacks significantly more difficult. Currently, many people are either not aware of these mechanisms, or are unable or unwilling or to use them. Security experts have taken to portraying people as "the weakest link" in their efforts to deploy effective security [e.g. Schneier, 2000]. However, recent research has revealed at least some of the problem may be that security mechanisms are hard to use, or be ineffective. The review summarises current research on the usability of security mechanisms, and discusses options for increasing their usability and effectiveness

Security and Usability of Authentication by Challenge Questions in Online Examination

Online examinations are an integral component of many online learning environments and a high-stake process for students, teachers and educational institutions. They are the target of many security threats, including intrusion by hackers and collusion. Collu-sion happens when a student invites a third party to impersonate him/her in an online test, or to abet with the exam questions. This research proposed a profile-based chal-lenge question approach to create and consolidate a student’s profile during the learning process, to be used for authentication in the examination process. The pro-posed method was investigated in six research studies using a usability test method and a risk-based security assessment method, in order to investigate usability attributes and security threats. The findings of the studies revealed that text-based questions are prone to usability issues such as ambiguity, syntactic variation, and spelling mistakes. The results of a usability analysis suggested that image-based questions are more usable than text-based questions (p < 0.01). The findings identified that dynamic profile questions are more efficient and effective than text-based and image-based questions (p < 0.01). Since text-based questions are associated with an individual’s personal information, they are prone to being shared with impersonators. An increase in the numbers of chal-lenge questions being shared showed a significant linear trend (p < 0.01) and increased the success of an impersonation attack. An increase in the database size decreased the success of an impersonation attack with a significant linear trend (p < 0.01). The security analysis of dynamic profile questions revealed that an impersonation attack was not successful when a student shared credentials using email asynchronously. However, a similar attack was successful when a student and impersonator shared information in real time using mobile phones. The response time in this attack was significantly different when a genuine student responded to his challenge questions (p < 0.01). The security analysis revealed that the use of dynamic profile questions in a proctored exam can influence impersonation and abetting. This view was supported by online programme tutors in a focus group study

Cybersecurity of Online Proctoring Systems

The online proctored examinations are adopted exceedingly in all forms of academic education and professional training. AI with Machine Learning technology take the leading role in supporting authentication, authorization, and operational control of proctored online examination. The paper discusses how administrative, physical, and technical controls can help mitigate related cybersecurity vulnerabilities of online proctoring systems (OPS). The paper considers two classes of OPS: fully automated AI-enabled systems and hybrid systems (automated AI-enabled with an expert live proctor in control). Based on the review of 20 online proctoring systems, the paper discusses methods and techniques of multi-factor authentication and authorizations, including the use of challenge-response, biometrics (face and voice recognition), and blockchain technology. The discussion of operational controls includes the use of lockdown browsers, webcam detection of behavioral signs of fraud, endpoint security, VPN and VM, screen-sharing and keyboard listening programs, technical controls to mitigate the absence of spatial (physical area) controls, compliance with regulations (GDPR), etc. Other topics discussed include confidentiality of the exam content, logging of control data, video and sound recording for auditing, limitations of endpoint-based security protection and detection techniques of behavior-based cheating and the effect of new intrusive technology on students’ privacy. In conclusion, the paper lists advanced features of online proctoring systems