Business process management and digital innovations : a systematic literature review

Emerging technologies have capabilities to reshape business process management (BPM) from its traditional version to a more explorative variant. However, to exploit the full benefits of new IT, it is essential to reveal BPM’s research potential and to detect recent trends in practice. Therefore, this work presents a systematic literature review (SLR) with 231 recent academic articles (from 2014 until May 2019) that integrate BPM with digital innovations (DI). We position those articles against seven future BPM-DI trends that were inductively derived from an expert panel. By complementing the expected trends in practice with a state-of-the-art literature review, we are able to derive covered and uncovered themes in order to help bridge a rigor-relevance gap. The major technological impacts within the BPM field seem to focus on value creation, customer engagement and managing human-centric and knowledge-intensive business processes. Finally, our findings are categorized into specific calls for research and for action to let scholars and organizations better prepare for future digital needs

Exploiting Process Algebras and BPM Techniques for Guaranteeing Success of Distributed Activities

The communications and collaborations among activities, pro- cesses, or systems, in general, are the base of complex sys- tems defined as distributed systems. Given the increasing complexity of their structure, interactions, and functionali- ties, many research areas are interested in providing mod- elling techniques and verification capabilities to guarantee their correctness and satisfaction of properties. In particular, the formal methods community provides robust verification techniques to prove system properties. However, most ap- proaches rely on manually designed formal models, making the analysis process challenging because it requires an expert in the field. On the other hand, the BPM community pro- vides a widely used graphical notation (i.e., BPMN) to design internal behaviour and interactions of complex distributed systems that can be enhanced with additional features (e.g., privacy technologies). Furthermore, BPM uses process min- ing techniques to automatically discover these models from events observation. However, verifying properties and ex- pected behaviour, especially in collaborations, still needs a solid methodology. This thesis aims at exploiting the features of the formal meth- ods and BPM communities to provide approaches that en- able formal verification over distributed systems. In this con- text, we propose two approaches. The modelling-based ap- proach starts from BPMN models and produces process al- gebra specifications to enable formal verification of system properties, including privacy-related ones. The process mining- based approach starts from logs observations to automati- xv cally generate process algebra specifications to enable veri- fication capabilities

CACIC 2015 : XXI Congreso Argentino de Ciencias de la Computación. Libro de actas

Actas del XXI Congreso Argentino de Ciencias de la Computación (CACIC 2015), realizado en Sede UNNOBA Junín, del 5 al 9 de octubre de 2015.Red de Universidades con Carreras en Informática (RedUNCI