Interactive product catalogue with user preference tracking

In the context of m-commerce, small screen size poses serious difficulty for users to browse effectively through a product catalogue, given the limited number of products that may be presented on-screen. Despite the availability of search engines, filters and recommender systems to aid users, these techniques focus on a narrow segment of product offering. The users are thus denied the opportunity to do a more expansive exploration of the products available. This paper describes a novel approach to overcome the constraints of small screen size. Through integration of a product catalogue with a recommender system, an adaptive system has been created that guides users through the process of product browsing. An original technique has been developed to cluster similar positive examples together to identify areas of interest of a user. The performance of this technique has been evaluated and the results proved to be promising

An Autonomous Engine for Services Configuration and Deployment.

The runtime management of the infrastructure providing service-based systems is a complex task, up to the point where manual operation struggles to be cost effective. As the functionality is provided by a set of dynamically composed distributed services, in order to achieve a management objective multiple operations have to be applied over the distributed elements of the managed infrastructure. Moreover, the manager must cope with the highly heterogeneous characteristics and management interfaces of the runtime resources. With this in mind, this paper proposes to support the configuration and deployment of services with an automated closed control loop. The automation is enabled by the definition of a generic information model, which captures all the information relevant to the management of the services with the same abstractions, describing the runtime elements, service dependencies, and business objectives. On top of that, a technique based on satisfiability is described which automatically diagnoses the state of the managed environment and obtains the required changes for correcting it (e.g., installation, service binding, update, or configuration). The results from a set of case studies extracted from the banking domain are provided to validate the feasibility of this propos

User-centric Adaptation Analysis of Multi-tenant Services

Multi-tenancy is a key pillar of cloud services. It allows different users to share computing and virtual resources transparently, meanwhile guaranteeing substantial cost savings. Due to the tradeoff between scalability and customization, one of the major drawbacks of multi-tenancy is limited configurability. Since users may often have conflicting configuration preferences, offering the best user experience is an open challenge for service providers. In addition, the users, their preferences, and the operational environment may change during the service operation, thus jeopardizing the satisfaction of user preferences. In this article, we present an approach to support user-centric adaptation of multi-tenant services. We describe how to engineer the activities of the Monitoring, Analysis, Planning, Execution (MAPE) loop to support user-centric adaptation, and we focus on adaptation analysis. Our analysis computes a service configuration that optimizes user satisfaction, complies with infrastructural constraints, and minimizes reconfiguration obtrusiveness when user- or service-related changes take place. To support our analysis, we model multitenant services and user preferences by using feature and preference models, respectively. We illustrate our approach by utilizing different cases of virtual desktops. Our results demonstrate the effectiveness of the analysis in improving user preferences satisfaction in negligible time.Ministerio de Economía y Competitividad TIN2012-32273Junta de Andalucía P12--TIC--1867Junta de Andalucía TIC-590

Evolutionary Search Techniques with Strong Heuristics for Multi-Objective Feature Selection in Software Product Lines

Software design is a process of trading off competing objectives. If the user objective space is rich, then we should use optimizers that can fully exploit that richness. For example, this study configures software product lines (expressed as feature models) using various search-based software engineering methods. Our main result is that as we increase the number of optimization objectives, the methods in widespread use (e.g. NSGA-II, SPEA2) perform much worse than IBEA (Indicator-Based Evolutionary Algorithm). IBEA works best since it makes most use of user preference knowledge. Hence it does better on the standard measures (hypervolume and spread) but it also generates far more products with 0 violations of domain constraints. We also present significant improvements to IBEA\u27s performance by employing three strong heuristic techniques that we call PUSH, PULL, and seeding. The PUSH technique forces the evolutionary search to respect certain rules and dependencies defined by the feature models, while the PULL technique gives higher weight to constraint satisfaction as an optimization objective and thus achieves a higher percentage of fully-compliant configurations within shorter runtimes. The seeding technique helps in guiding very large feature models to correct configurations very early in the optimization process. Our conclusion is that the methods we apply in search-based software engineering need to be carefully chosen, particularly when studying complex decision spaces with many optimization objectives. Also, we conclude that search methods must be customized to fit the problem at hand. Specifically, the evolutionary search must respect domain constraints

Cognitive barriers during monitoring-based commissioning of buildings

Monitoring-based commissioning (MBCx) is a continuous building energy management process used to optimize energy performance in buildings. Although monitoring-based commissioning (MBCx) can reduce energy waste by up to 20%, many buildings still underperform due to issues such as unnoticed system faults and inefficient operational procedures. While there are technical barriers that impede the MBCx process, such as data quality, the focuses of this paper are the non-technical, behavioral and organizational, barriers that contribute to issues initiating and implementing MBCx. In particular, this paper discusses cognitive biases, which can lead to suboptimal outcomes in energy efficiency decisions, resulting in missed opportunities for energy savings. This paper provides evidence of cognitive biases in decisions during the MBCx process using qualitative data from over 40 public and private sector organizations. The results describe barriers resulting from cognitive biases, listed in descending order of occurrence, including: risk aversion, social norms, choice overload, status quo bias, information overload, professional bias, and temporal discounting. Building practitioners can use these results to better understand potential cognitive biases, in turn allowing them to establish best practices and make more informed decisions. Researchers can use these results to empirically test specific decision interventions and facilitate more energy efficient decisions

Automating Software Customization via Crowdsourcing using Association Rule Mining and Markov Decision Processes

As systems grow in size and complexity so do their configuration possibilities. Users of modern systems are easy to be confused and overwhelmed by the amount of choices they need to make in order to fit their systems to their exact needs. In this thesis, we propose a technique to select what information to elicit from the user so that the system can recommend the maximum number of personalized configuration items. Our method is based on constructing configuration elicitation dialogs through utilizing crowd wisdom. A set of configuration preferences in form of association rules is first mined from a crowd configuration data set. Possible configuration elicitation dialogs are then modeled through a Markov Decision Processes (MDPs). Within the model, association rules are used to automatically infer configuration decisions based on knowledge already elicited earlier in the dialog. This way, an MDP solver can search for elicitation strategies which maximize the expected amount of automated decisions, reducing thereby elicitation effort and increasing user confidence of the result. We conclude by reporting results of a case study in which this method is applied to the privacy configuration of Facebook