Practices for Vertical and Horizontal Coordination in the Scaled Agile Framework

Scrum and eXtreme programming, the first agile development frameworks, were designed with very few advice on coordination for work in larger scale were several teams cooperate toward a common goal. This lead to both wrong assumptions regarding the usefulness of agile ways of working in larger organizations as well as much individual tailoring with coordination practices in organizations. Now, the Scaled Agile Framework is gaining much attention in software development. This study contains an analysis of inter-team coordination practices prescribed in the framework and how they have been implemented in three organizations. Previous research on coordination has been criticized for having a static view on coordination with not enough focus on how to manage emerging dependency issues. The result of this study shows that the Scaled Agile Framework have four practices that cover both planning and emerging issues and three practices solely aimed at managing these emerging dependency issues

Influential factors of aligning Spotify squads in mission-critical and offshore projects – a longitudinal embedded case study

Changing the development process of an organization is one of the toughest and riskiest decisions. This is particularly true if the known experiences and practices of the new considered ways of working are relative and subject to contextual assumptions. Spotify engineering culture is deemed as a new agile software development method which increasingly attracts large-scale organizations. The method relies on several small cross-functional self-organized teams (i.e., squads). The squad autonomy is a key driver in Spotify method, where a squad decides what to do and how to do it. To enable effective squad autonomy, each squad shall be aligned with a mission, strategy, short-term goals and other squads. Since a little known about Spotify method, there is a need to answer the question of: How can organizations work out and maintain the alignment to enable loosely coupled and tightly aligned squads? In this paper, we identify factors to support the alignment that is actually performed in practice but have never been discussed before in terms of Spotify method. We also present Spotify Tailoring by highlighting the modified and newly introduced processes to the method. Our work is based on a longitudinal embedded case study which was conducted in a real-world large-scale offshore software intensive organization that maintains mission-critical systems. According to the confidentiality agreement by the organization in question, we are not allowed to reveal a detailed description of the features of the explored project

Coordinating Knowledge Work in Multi-Team Programs: Findings from a Large-Scale Agile Development Program

Software development projects have undergone remarkable changes with the arrival of agile development methods. While intended for small, self-managing teams, these methods are increasingly used also for large development programs. A major challenge in programs is to coordinate the work of many teams, due to high uncertainty in tasks, a high degree of interdependence between tasks and because of the large number of people involved. This revelatory case study focuses on how knowledge work is coordinated in large-scale agile development programs by providing a rich description of the coordination practices used and how these practices change over time in a four year development program with 12 development teams. The main findings highlight the role of coordination modes based on feedback, the use of a number of mechanisms far beyond what is described in practitioner advice, and finally how coordination practices change over time. The findings are important to improve the outcome of large knowledge-based development programs by tailoring coordination practices to needs and ensuring adjustment over time.Comment: To appear in Project Management Journa

HOW AGILE IS YOUR IT DEPARTMENT? – DEVELOPMENT AND APPLICATION OF AN FRAMEWORK-INDEPENDENT AGILE SCALING MATURITY MODEL

Many IT departments seek to capitalize on the benefits of agile development by scaling agile practices. To manage the complex scaling, established approaches and frameworks promise guidance. However, although existing works envision a clear target state, they lack relevant capabilities along the scaling process, especially for vertical agile scaling. Managers need these capabilities to assess their company’s status quo and develop a clear scaling roadmap. Thus, within this work, we use the Design Science Research paradigm to build and evaluate a framework-independent agile scaling maturity model that provides management with a tool for ex-ante identification and evaluation of agile scaling capabilities in five maturity stages. To evaluate our model, we applied it at KUKA IT, the IT department of an international provider of automation solutions. As a result, this work provides insights into the application and outlines how IT departments can operationalize and utilize our model to guide agile scaling

Implementing Scaled-Agile Frameworks at Non-Digital Born Companies - A Multiple Case Study

For traditional enterprises to harness the advantages of organizational agility, scaled-agile frameworks seem to be more appropriate to adopt agile practices at large scale. However, the adoption of agile practices often creates trade-offs between the implementation of an ideal theoretical framework and company-specific necessities. While extant research has covered the implications and challenges when adopting agile structures, our research focuses on the how and why of such trade-offs using Socio-Technical Systems Theory. Drawing on the results of an exploratory multiple case study, we reveal that companies either choose a top-down or bottom-up approach for implementation. While the first often is triggered by the need to increase customer centricity, the latter is mostly triggered by the need to increase the number of releases. Moreover, we found that the selected implementation approach has significant impact on the key design parameters for and the content of the implementation of scaled-agile frameworks

Large-Scale Agile Frameworks: A Comparative Review

This study aims to identify and systematically compare the main large-scale agile frameworks that companies can adopt to manage the work of large-scale and distributed teams. Through this, companies can more consciously perform a better-informed decision on the choice of the framework that best fits the practices and challenges of their organizations. This work employs a qualitative approach supported by an exploratory analysis that identifies and explores the processes of migration to a large-scale agile. In the first phase, fifteen assessment criteria for scaling agile are discussed. In a second phase, these criteria are used to perform a comparative analysis of six large-scale agile frameworks (i.e., DAD, LeSS, Nexus, SAFe, Scrum at Scale, and Spotify). The findings reveal there isn't a dominant large-scale agile framework in all dimensions. However, it is possible to identify frameworks like Nexus and Spotify that target smaller teams and offer low technical complexity. These frameworks easily accommodate changes, while there are other frameworks like SAFe and DAD that offer high levels of scalability but require more demanding and deep efforts in changing work processes in an organization

Misaligned Values in Software Engineering Organizations

The values of software organizations are crucial for achieving high performance; in particular, agile development approaches emphasize their importance. Researchers have thus far often assumed that a specific set of values, compatible with the development methodologies, must be adopted homogeneously throughout the company. It is not clear, however, to what extent such assumptions are accurate. Preliminary findings have highlighted the misalignment of values between groups as a source of problems when engineers discuss their challenges. Therefore, in this study, we examine how discrepancies in values between groups affect software companies' performance. To meet our objectives, we chose a mixed method research design. First, we collected qualitative data by interviewing fourteen (\textit{N} = 14) employees working in four different organizations and processed it using thematic analysis. We then surveyed seven organizations (\textit{N} = 184). Our analysis indicated that value misalignment between groups is related to organizational performance. The aligned companies were more effective, more satisfied, had higher trust, and fewer conflicts. Our efforts provide encouraging findings in a critical software engineering research area. They can help to explain why some companies are more efficient than others and, thus, point the way to interventions to address organizational challenges.Comment: accepted for publication in Journal of Software: Evolution and Proces

A longitudinal explanatory case study of coordination in a very large development programme: The impact of transitioning from a first- to a second-generation large-scale agile development method

Large-scale agile development has gained widespread interest in the software industry, but it is a topic with few empirical studies of practice. Development projects at scale introduce a range of new challenges in managing a large number of people and teams, often with high uncertainty about product requirements and technical solutions. The coordination of teams has been identified as one of the main challenges. This study presents a rich longitudinal explanatory case study of a very large software development programme with 10 development teams. We focus on inter-team coordination in two phases: one that applies a first-generation agile development method and another that uses a second-generation one. We identified 27 coordination mechanisms in the first phase, and 14 coordination mechanisms in the second. Based on an analysis of coordination strategies and mechanisms, we develop five propositions on how the transition from a first- to a second-generation method impacts coordination. These propositions have implications for theory and practice.publishedVersio

Systematic mapping of software engineering management with an agile approach

El enfoque ágil ha generado una amplia variedad de estrategias para administrar con éxito diversos proyectos de software en todo el mundo. Además, podemos asegurar que los proyectos de software se han beneficiado de los métodos ágiles ya conocidos. En este sentido, este artículo busca demostrar cómo se aplica el enfoque ágil en las áreas de la gestión en la ingeniería del Software. Para ello, este estudio realiza un mapeo sistemático para identificar las principales tendencias en la gestión de la ingeniería de software con un enfoque ágil. Se han identificado un total de 1137 artículos, de los cuales 165 son relevantes para los fines de este estudio, estos indican que la entrega temprana de valor, un principio clave de la agilidad, sigue siendo la principal tendencia para el uso de métodos ágiles. Sin embargo, también existen fuertes tendencias enfocadas en puntos clave de la gestión en ingeniería de software, como optimizar la gestión de calidad, optimizar la especificación de requisitos, optimizar la gestión de riesgos y mejorar la comunicación y coordinación del equipo, estos resultados permitirán generar nuevas líneas de investigación para cada punto clave de la gestión en la ingeniería del software impactado por el enfoque ágil.The agile approach has generated a wide variety of strategies to successfully manage various software projects worldwide. In addition, we can ensure that software projects have benefited from the already known agile methods. In this sense, this article seeks to demonstrate how the agile approach is applied in Software engineering management areas. To do this, this study performs a systematic mapping to identify the main trends in software engineering management with an agile approach. A total of 1137 articles have identified, of which 165 are relevant for the purposes of this study, these indicate that early value delivery, a key principle of agility, continues to be the main trend for the use of agile methods. However, there are also strong trends focused on key points of management in software engineering, such as optimize quality management, optimize requirements specification, optimize risk management, and improve team communication and coordination, these results will allow generating new lines of research for each key point of management in software engineering impacted by the agile approach