Towards guidelines for building a business case and gathering evidence of software reference architectures in industry

Background: Software reference architectures are becoming widely adopted by organizations that need to support the design and maintenance of software applications of a shared domain. For organizations that plan to adopt this architecture-centric approach, it becomes fundamental to know the return on investment and to understand how software reference architectures are designed, maintained, and used. Unfortunately, there is little evidence-based support to help organizations with these challenges. Methods: We have conducted action research in an industry-academia collaboration between the GESSI research group and everis, a multinational IT consulting firm based in Spain. Results: The results from such collaboration are being packaged in order to create guidelines that could be used in similar contexts as the one of everis. The main result of this paper is the construction of empirically-grounded guidelines that support organizations to decide on the adoption of software reference architectures and to gather evidence to improve RA-related practices. Conclusions: The created guidelines could be used by other organizations outside of our industry-academia collaboration. With this goal in mind, we describe the guidelines in detail for their use.Peer ReviewedPostprint (published version

An industry-academia, multidisciplinary and expertise-heterogeneous design approach: a case study on designing for mobility

Trabalho apresentado na: "DIGICOM 2021 – 5th International Conference on Design and Digital Communication", 4-6 November 2021, Teatro Gil Vicente, Barcelos, Portugal.The purpose of this article is to provide a better understanding of how to effectively develop design projects that simultaneously leverage industry and academic partners, participants from various disciplinary backgrounds, and vari- ous levels of expertise to solve complex problems. The article reports a single case of an ongoing project focused on designing smart and connected devices for mobility, which integrates the dimensions of interest. Our findings highlight the importance of careful planning of the collaborative process, contemplating of- fline and real-time communication opportunities, identifying cross-boundary roles, and considering the development of shared expertise and knowledge within the team. By confronting these findings with key literature, we offer five recom- mendations to inform similar future projects.This work is supported by European Structural and Investment Funds in the FEDER component, through the Operational Competitiveness and Internationalization Pro- gramme (COMPETE 2020) [Project no 039334; Funding Reference: POCI-01-0247- FEDER-039334]. This work has additional financial support from Project Lab2PT - Landscapes, Heritage and Territory laboratory - AUR/04509, with financial support from FCT/MCTES through national funds (PIDDAC) and co-financing from the Eu- ropean Regional Development Fund (FEDER) POCI-01-0145-FEDER-007528, in line with the new partnership agreement PT2020 through COMPETE 2020 – Compet- itiveness and Internationalization Operational Program (POCI)

Building Stronger Bridges: Strategies for Improving Communication and Collaboration Between Industry and Academia in Software Engineering

Background: The software engineering community has expressed growing concern regarding the need for more connections between research and practice. Despite the large amount of knowledge researchers generate, its impact on real-world practice is uncertain. Meanwhile, practitioners in industry often struggle to access and utilize relevant research outcomes that could inform and enhance their work. Collaboration between industry and academia is seen as a potential solution to bridge this gap, ensuring that research remains relevant and applicable in real-world contexts.Objective: This research aims to explore challenges in communication and collaboration between industry and to design, evaluate, and implement strategies that foster this collaboration. Methodology: The design science paradigm inspires this research, as we aim to obtain knowledge about industry-academia communication and collaboration by studying challenges and solutions in context. The thesis includes case studies; some are exploratory, while others focus on evaluating specific strategies.Results: In terms of problem understanding, we identified challenges that impact communication and collaboration, such as different expectations, perspectives, and ways of working. Furthermore, we pinpointed factors facilitating communication, including long-term projects, research relevance, and practitioners' involvement.Regarding how to improve communication and collaboration, we investigated two strategies. The first strategy involves using the SERP-taxonomy approach in a project on software vulnerability management in IoT systems. The second strategy involves the proposal of interactive rapid reviews, conducted in close collaboration with practitioners. We share the lessons from conducting two reviews (one in testing machine learning systems and the other in software component selection). The benefits of conducting interactive rapid reviews include mutual understanding, the development of networks, and increased motivation for further studies.Conclusion: The thesis emphasizes the importance of industry-academia collaboration as a key aspect in closing gaps between research and practice. The strategies discussed provide tools to understand industry-academia partnerships better and support future collaborations

User experience in cross-cultural contexts

This dissertation discusses how interdisciplinary UX teams can consider culturally sensitive design elements during the UX design process. It contributes a state-of-the-art meta review on UX evaluation methods, two software tool artifacts for cross-functional UX teams, and empirical insights in the differing usage behaviors of a website plug-in of French, German and Italian users, website design preferences of Vietnamese and German users, as well as learnings from a field trip that focused on studying privacy and personalization in Mumbai, India. Finally, based on these empirical insights, this work introduces the concept culturally sensitive design that goes beyond traditional cross-cultural design considerations in HCI that do not compare different approaches to consider culturally sensitive product aspects in user research

Guidelines for using empirical studies in software engineering education

Software engineering education is under constant pressure to provide students with industry-relevant knowledge and skills. Educators must address issues beyond exercises and theories that can be directly rehearsed in small settings. Industry training has similar requirements of relevance as companies seek to keep their workforce up to date with technological advances. Real-life software development often deals with large, software-intensive systems and is influenced by the complex effects of teamwork and distributed software development, which are hard to demonstrate in an educational environment. A way to experience such effects and to increase the relevance of software engineering education is to apply empirical studies in teaching. In this paper, we show how different types of empirical studies can be used for educational purposes in software engineering. We give examples illustrating how to utilize empirical studies, discuss challenges, and derive an initial guideline that supports teachers to include empirical studies in software engineering courses. Furthermore, we give examples that show how empirical studies contribute to high-quality learning outcomes, to student motivation, and to the awareness of the advantages of applying software engineering principles. Having awareness, experience, and understanding of the actions required, students are more likely to apply such principles under real-life constraints in their working life.Peer reviewe

Women as social entrepreneurs in the hospitality and tourism industry: Does empowerment play a role?

This paper which is a work in progress presents a qualitative study exploring the nature, motivations and extent to which female entrepreneurs use their H&T businesses as platforms for engagement in various forms of social entrepreneurship (SE) leading to value creation, economic and community development. Although SE is seen as a key contributor to the creation and diversification of entrepreneurial activity, women empowerment and local economic development, there is limited research on the role of female H&T entrepreneurs in emerging non -western destinations. We focus on the following research questions: a) Can female entrepreneurs in H&T be considered as social entrepreneurs? b) How does the structure and organization of society shape the nature of female participation in SE? c) What are the challenges involved in mobilizing female entrepreneurs to effectively engage in SE? d) How does SE maximise value creation and higher levels of satisfaction for all participants? Concepts from women-owned H&T enterprises, SE and women empowerment are drawn upon. We argue that women are embedded in male dominated traditions/customs, community associations and government bureaucracies that may either empowered or dis-empower them. Using the case of Cameroon, we examine how embeddedness enhances the capacity of women to engage in SE in the H&T industry, thereby contributing to local economic development. Empirically we adopt a mixed methods approach using multiple case studies: a survey questionnaire, five focus groups meetings (two women -only, one male-only, and two mix of male and female entrepreneurs) and twenty-five in-depth interviews with selected female entrepreneurs (18), (non)governmental organisations (03) and beneficiaries (04) of social enterprise ventures between May 2014 and February 2015. The findings clarify the role of women in SE in H&T and policy implications for maximising social value creation through the participation of women in SE

Requirements engineering for computer integrated environments in construction

A Computer Integrated Environment (CIE) is the type of innovative integrated information system that helps to reduce fragmentation and enables the stakeholders to collaborate together in business. Researchers have observed that the concept of CIE has been the subject of research for many years but the uptake of this technology has been very limited because of the development of the technology and its effective implementation. Although CIE is very much valued by both industrialists and academics, the answers to the question of how to develop and how to implement it are still not clear. The industrialists and researchers conveyed that networking, collaboration, information sharing and communication will become popular and critical issues in the future, which can be managed through CIE systems. In order for successful development of the technology, successful delivery, and effective implementation of user and industry-oriented CIE systems, requirements engineering seems a key parameter. Therefore, through experiences and lessons learnt in various case studies of CIE systems developments, this book explains the development of a requirements engineering framework specific to the CIE system. The requirements engineering process that has been developed in the research is targeted at computer integrated environments with a particular interest in the construction industry as the implementation field. The key features of the requirements engineering framework are the following: (1) ready-to-use, (2) simple, (3) domain specific, (4) adaptable and (5) systematic, (6) integrated with the legacy systems. The method has three key constructs: i) techniques for requirements development, which includes the requirement elicitation, requirements analysis/modelling and requirements validation, ii) requirements documentation and iii) facilitating the requirements management. It focuses on system development methodologies for the human driven ICT solutions that provide communication, collaboration, information sharing and exchange through computer integrated environments for professionals situated in discrete locations but working in a multidisciplinary and interdisciplinary environment. The overview for each chapter of the book is as follows; Chapter 1 provides an overview by setting the scene and presents the issues involved in requirements engineering and CIE (Computer Integrated Environments). Furthermore, it makes an introduction to the necessity for requirements engineering for CIE system development, experiences and lessons learnt cumulatively from CIE systems developments that the authors have been involved in, and the process of the development of an ideal requirements engineering framework for CIE systems development, based on the experiences and lessons learnt from the multi-case studies. Chapter 2 aims at building up contextual knowledge to acquire a deeper understanding of the topic area. This includes a detailed definition of the requirements engineering discipline and the importance and principles of requirements engineering and its process. In addition, state of the art techniques and approaches, including contextual design approach, the use case modelling, and the agile requirements engineering processes, are explained to provide contextual knowledge and understanding about requirements engineering to the readers. After building contextual knowledge and understanding about requirements engineering in chapter 2, chapter 3 attempts to identify a scope and contextual knowledge and understanding about computer integrated environments and Building Information Modelling (BIM). In doing so, previous experiences of the authors about systems developments for computer integrated environments are explained in detail as the CIE/BIM case studies. In the light of contextual knowledge gained about requirements engineering in chapter 2, in order to realize the critical necessity of requirements engineering to combine technology, process and people issues in the right balance, chapter 4 will critically evaluate the requirements engineering activities of CIE systems developments that are explained in chapter 3. Furthermore, to support the necessity of requirements engineering for human centred CIE systems development, the findings from semi-structured interviews are shown in a concept map that is also explained in this chapter. In chapter 5, requirements engineering is investigated from different angles to pick up the key issues from discrete research studies and practice such as traceability through process and product modelling, goal-oriented requirements engineering, the essential and incidental complexities in requirements models, the measurability of quality requirements, the fundamentals of requirements engineering, identifying and involving the stakeholders, reconciling software requirements and system architectures and barriers to the industrial uptake of requirements engineering. In addition, a comprehensive research study measuring the success of requirements engineering processes through a set of evaluation criteria is introduced. Finally, the key issues and the criteria are comparatively analyzed and evaluated in order to match each other and confirm the validity of the criteria for the evaluation and assessment of the requirements engineering implementation in the CIE case study projects in chapter 7 and the key issues will be used in chapter 9 to support the CMM (Capability Maturity Model) for acceptance and wider implications of the requirements engineering framework to be proposed in chapter 8. Chapter 6 explains and particularly focuses on how the requirements engineering activities in the case study projects were handled by highlighting strengths and weaknesses. This will also include the experiences and lessons learnt from these system development practices. The findings from these developments will also be utilized to support the justification of the necessity of a requirements engineering framework for the CIE systems developments. In particular, the following are addressed. • common and shared understanding in requirements engineering efforts, • continuous improvement, • outputs of requirement engineering • reflections and the critical analysis of the requirements engineering approaches in these practices. The premise of chapter 7 is to evaluate and assess the requirements engineering approaches in the CIE case study developments from multiple viewpoints in order to find out the strengths and the weaknesses in these requirements engineering processes. This evaluation will be mainly based on the set of criteria developed by the researchers and developers in the requirements engineering community in order to measure the success rate of the requirements engineering techniques after their implementation in the various system development projects. This set of criteria has already been introduced in chapter 5. This critical assessment includes conducting a questionnaire based survey and descriptive statistical analysis. In chapter 8, the requirements engineering techniques tested in the CIE case study developments are composed and compiled into a requirements engineering process in the light of the strengths and the weaknesses identified in the previous chapter through benchmarking with a Capability Maturity Model (CMM) to ensure that it has the required level of maturity for implementation in the CIE systems developments. As a result of this chapter, a framework for a generic requirements engineering process for CIE systems development will be proposed. In chapter 9, the authors will discuss the acceptance and the wider implications of the proposed framework of requirements engineering process using the CMM from chapter 8 and the key issues from chapter 5. Chapter 10 is the concluding chapter and it summarizes the findings and brings the book to a close with recommendations for the implementation of the Proposed RE framework and also prescribes a guideline as a way forward for better implementation of requirements engineering for successful developments of the CIE systems in the future

Assessing the industrial PhD: stakeholder insights

Research and practice have called for a change in engineering education towards a more practice-oriented curricula to provide engineers with the skills they need for creating solutions for future challenges. While most studies address undergraduate programs, only little attention has been paid to graduate and post-graduate education. The Industrial PhD is expected to give PhD students on-the-job training to gain practically relevant and professional tacit knowledge and to enhance their set of soft skills. However, the training of practicerelevant methods and knowledge has so far been covered by alternative programs (e.g. traineeships), exclusively organized, financed and conducted by firms, and did not involve the responsibility of universities. Therefore, for the I.PhD, conflict between involved firms and universities can be expected. In order to analyze the potential of the Industrial PhD as an answer to the question of how to effectively make engineering education more practice-oriented, the present study analyses qualitative data on the experience of both industry and university actors with I.PhD programs. Questions on a) the motives and b) the perceived challenges allow valuable insights in the functionality of the I.PhD in terms of its success in its practical conduction. The study results indicate a divergence in the perception of the general value of I.PhD program among both stakeholder groups. Major challenges can be identified, while existing work on PhD training and university-industry research cooperation (UIRC) allow the deduction of success-supporting factors, which can be believed to enhance the effectiveness of I.PhD programs for all partiesPeer Reviewe