Change Mining in Adaptive Process Management Systems

The wide-spread adoption of process-aware information systems has resulted in a bulk of computerized information about real-world processes. This data can be utilized for process performance analysis as well as for process improvement. In this context process mining offers promising perspectives. So far, existing mining techniques have been applied to operational processes, i.e., knowledge is extracted from execution logs (process discovery), or execution logs are compared with some a-priori process model (conformance checking). However, execution logs only constitute one kind of data gathered during process enactment. In particular, adaptive processes provide additional information about process changes (e.g., ad-hoc changes of single process instances) which can be used to enable organizational learning. In this paper we present an approach for mining change logs in adaptive process management systems. The change process discovered through process mining provides an aggregated overview of all changes that happened so far. This, in turn, can serve as basis for all kinds of process improvement actions, e.g., it may trigger process redesign or better control mechanisms

Towards a compendium of process technologies: The jBPT library for process model analysis

This paper presents the idea of a compendium of process technologies, i.e., a concise but comprehensive collection of techniques for process model analysis that support research on the design, execution, and evaluation of processes. The idea originated from observations on the evolution of process-related research disciplines. Based on these observations, we derive design goals for a compendium. Then, we present the jBPT library, which addresses these goals by means of an implementation of common analysis techniques in an open source codebase

Isotactics as a foundation for alignment and abstraction of behavioral models

There are many use cases in business process management that require the comparison of behavioral models. For instance, verifying equivalence is the basis for assessing whether a technical workflow correctly implements a business process, or whether a process realization conforms to a reference process. This paper proposes an equivalence relation for models that describe behaviors based on the concurrency semantics of net theory and for which an alignment relation has been defined. This equivalence, called isotactics, preserves the level of concurrency of aligned operations. Furthermore, we elaborate on the conditions under which an alignment relation can be classified as an abstraction. Finally, we show that alignment relations induced by structural refinements of behavioral models are indeed behavioral abstractions

Start Time and Duration Distribution Estimation in Semi-Structured Processes

Semi-structured processes are business workflows, where the execution of the workflow is not completely controlled by a workflow engine, i.e., an implementation of a formal workflow model. Examples are workflows where actors potentially have interaction with customers reporting the result of the interaction in a process aware information system. Building a performance model for resource management in these processes is difficult since the required information is only partially recorded. In this paper we propose a systematic approach for the creation of an event log that is suitable for available process mining tools. This event log is created by an incrementally cleansing of data. The proposed approach is evaluated in an experiment

Software Agent Architecture for Managing Inter-Organizational Collaborations

The growing importance of cooperation among organizations, as a result of globalization, current market opportunities and technological advances, encourages organizations to dynamically establish inter-organizational collaborations. These collaborations are carried out by executing collaborative business processes among the organizations. In this work we propose an agent-based software architecture for managing inter-organizational collaborations. Two types of agents are provided: the Collaboration Administrator Agent and the Process Administrator Agent. The former allows organizations setting up collaborations. The latter allows organizations executing collaborative business processes. A Colored Petri Net model specifying the role, which an organization fulfills in a collaborative process, is used to carry out the behavior of the Process Administrator Agent that represents the organization. Planning and execution of the actions of the Process Administrator Agents are driven by a Colored Petri Net machine embedded to them. Thus, Process Administrator Agents do not require to have defined at design-time the protocols they can support. In addition, we propose a model-driven development method for generating Colored Petri Net models from a collaborative process model defined as interaction protocol. Finally, an implementation of the agent-based software architecture and methods based on model-driven development are presented.La creciente importancia de la cooperación entre las organizaciones, como consecuencia de la globalización, las oportunidades actuales de mercado y los avances tecnológicos, alienta a las organizaciones a establecer en forma dinámica colaboraciones inter-organizacionales. Estas colaboraciones se llevan a cabo mediante la ejecución de procesos de negocio colaborativos entre las organizaciones. En este trabajo de investigación se propone una arquitectura basada en agentes de software para la gestión de colaboraciones inter-organizacionales. La arquitectura provee dos tipos de agentes: el Agente Administrador de Colaboraciones y el Agente Administrador de Proceso. El primer agente permite a las organizaciones a establecer colaboraciones. El segundo agente habilita a las organizaciones ejecutar procesos de negocio colaborativos. El rol que una organización desempeña en un proceso colaborativo es especificado mediante un modelo de redes de Petri coloreadas. Este modelo es usado para dirigir el comportamiento del Agente Administrador de Proceso, el cual representa a una organización. La ejecución de los planes y las acciones del Agente Administrador de Proceso son dirigidas mediante una máquina de redes de Petri coloreadas embebida en el agente. Entonces, los Agentes Administrador de Proceso no requieren tener definido en tiempo de diseño los protocolos que dan soporte a su comportamiento. Adicionalmente, se propone un método basado en el desarrollo dirigido por modelos para la generación en forma automática de modelos de redes de Petri coloreadas a partir de un modelo de procesos de negocio colaborativo definido como protocolo de interacción. Finalmente, la implementación de la arquitectura y los métodos basados en el desarrollo dirigido por modelos son presentados.Fil: Tello Leal, Edgar. Universidad Autónoma de Tamaulipas; MéxicoFil: Chiotti, Omar Juan Alfredo. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Santa Fe. Instituto de Desarrollo y Diseño (i); ArgentinaFil: Villarreal, Pablo David. Universidad Tecnologica Nacional. Facultad Regional Santa Fe. Centro de Investigacion y Desarrollo de Ingenieria En Sistemas de Informacion; Argentin