Determinants for Successful Agile Collaboration between UX Designers and Software Developers in a Complex Organisation

Agile and User-centered design processes have been reported to frequently putting contradictory demands on people working within these methodological frameworks. The current research addresses this point by focussing on the crucial relationship between software developer and designer. An online survey, a contextual inquiry, and a diary study were employed with 107 developers and designers in a large media organization to determine the factors for success in agile development cycles. The results from the survey show that while developers and designers have similar levels of satisfaction with agile processes, there are differences in the factors predicting those ratings. Developers are happier with the wider teamwork but want more access to and close collaboration with designers, while the latters’ concern was the quality of the wider teamwork. Additional contextual inquiries and a diary study with pairs of designers and developers reflected the survey findings that close cooperation (and proximity) was essential for improving communication, reducing inefficiencies, and avoiding suboptimal products being released. However, organizational processes, the setup of the work environment, and managerial traditions meant that this close collaboration and localized decision-making was found difficult to maintain. Results from the survey, the contextual inquiry, and the diary study found six factors for success from collaborations emerged

Jatkuvaan ohjelmistokehitykseen siirtyminen vakiintuneessa organisaatiossa

Software development today has rapidly developed into a significant part of business and its value creation chain. Increasingly more stakeholders within an organization are tied in with more frequent software releases. This has driven organizations to adapt to more flexible and continuous software development methods. This Master’s Thesis addresses the challenges, advantages and disadvantages associated in shifting an organization’s software development culture towards that of continuous development. The specific type of continuous development within this research considers the new software development culture of DevOps. DevOps is seen as a fundamental change in the IT world today for the transition towards continuous software development, where dedication is given to the successful collaboration between development and operations. The aim of this research is to discover the vastness of attempting to change an organizational culture for an improved and modern software development process for all stakeholders involved. Furthermore, this research attempts to provide the organization at hand with information on how and where to begin initiating the required changes. New cloud computing technologies have enabled development teams to become less dependent on companies’ traditional IT departments. The research is conducted via literature review and the data collected through interviews with employees of the organization attempting to shift towards continuous development. Further information is gathered through three case studies of other companies that have successfully undergone a transition towards continuous development and DevOps.Tänä päivänä ohjelmistokehityksestä on nopeasti muodostunut merkittävä osa liiketoimintaa ja sen lisäarvon tuottamista. Yhtiöiden sisällä yhä useampi sidosryhmä on osallisena yhä useammin toistuvissa ohjelmistojulkaisuissa. Tästä johtuen yritykset ovat joutuneet sopeutumaan joustaviin ja jatkuviin tapoihin kehittää ohjelmistoa. Tämä diplomityö tutkii yhtiön jatkuvaan ohjelmistokehitykseen siirtymisen haasteita, hyötyjä ja haittoja. Jatkuvan ohjelmistokehityksen tyyppi, jota tässä työssä tutkitaan, on nimeltään DevOps. DevOps:ia pidetään keskeisenä muutoksena nykypäivän IT-alalla jatkuvaan kehitykseen siirtymisessä. Sen pääpiirteeksi koetaan sulava yhteistyö kehityksen ja ylläpidon välillä. Tämän tutkimuksen tavoite on selvittää yrityksen ohjelmistokehityksen muuttamisen laajuuden ottamalla samalla sen kaikki sidosryhmät huomioon. Lisäksi tämä tutkimus pyrkii tuottamaan yritykselle, jolle tutkimus tehdään, lisätietoa siitä miten tarvittavat muutokset voidaan käynnistää ja toteuttaa. Uudet pilvipalvelut ovat lisänneet kehityksen autonomisia työskentelytapoja ja vähentäneet heidän riippuvuuksia perinteisen IT-osaston toiminnollisuuksista. Tutkimus toteutetaan kirjallisuuskatsauksen sekä yrityksen eri sidosryhmien haastattelujen kautta. Lisätietoa kerätään esimerkkien avulla, joissa tutkitaan kolmen eri yrityksen menestyksekkäitä siirtymisiä jatkuvan ohjelmistokehityksen pariin

Developing Socially-Constructed Quality Metrics in Agile: A Multi-Faceted Perspective

This research proposes development of socially-constructed metrics for quality assessment and improvement in Agile Software Development (ASD) projects. The first phase of our research includes an extensive literature review, which indicates that traditional (outcome-focused) metrics that evaluate quality are not directly transferable to adaptive, ASD projects. We then conduct semi-structured interviews confirming the necessity of considering people and process aspects for quality considerations in agile. We propose three dimensions for composite metrics in ASD, namely, (1) evidence (2) expectation and (3) critical evaluation. This combines quantitative and qualitative information drawn from people, process, and outcome-related factors. The proposed model allows ASD teams to concurrently conduct quality assessment and improvement during their projects, producing innovative metrics, adhering to the core principles of the agile manifesto. In our next research stage, this reference model will be tested and validated in practice

Management Strategies for Adopting Agile Methods of Software Development in Distributed Teams

Between 2003 and 2015, more than 61% of U.S. software development teams failed to satisfy project requirements, budgets, or timelines. Failed projects cost the software industry an estimated 60 billion dollars. Lost opportunities and misused resources are often the result of software development leaders failing to implement appropriate methods for managing software projects. The purpose of this qualitative multiple case study was to explore strategies software development managers use in adopting Agile methodology in the context of distributed teams. The tenets of Agile approach are individual interaction over tools, working software over documentation, and collaboration over a contract. The conceptual framework for the study was adapting Agile development methodologies. The targeted population was software development managers of U.S.-based companies located in Northern California who had successfully adopted Agile methods for distributed teams. Data were collected through face-to-face interviews with 5 managers and a review of project-tracking documentation and tools. Data analysis included inductive coding of transcribed interviews and evaluation of secondary data to identify themes through methodological triangulation. Findings indicated that coaching and training of teams, incremental implementation of Agile processes, and proactive management of communication effectiveness are effective strategies for adopting Agile methodology in the context of distributed teams. Improving the efficacy of Agile adoption may translate to increased financial stability for software engineers across the world as well as accelerate the successful development of information systems, thereby enriching human lives