Crimson Wave: Shedding Light on Menstrual Health

300-level Award recipient for 2018. Project completed for course CS 320. Supporting faculty: Orit Shae

Proxy Design: A Method for Involving Proxy Users to Speak on Behalf of Vulnerable or Unreachable Users in Co-Design

Designing digital artifacts is not a linear, straightforward process. This is particularly true when applying a user-centered design approach, or co-design, with users who are unable to participate in the design process. Although the reduced participation of a particular user group may harm the end result, the literature on solving this issue is sparse. In this article, proxy design is outlined as a method for involving a user group as proxy users to speak on behalf of a group that is difficult to reach. We present a design ethnography spanning three years at a cancer rehabilitation clinic, where digital artifacts were designed to be used collaboratively by nurses and patients. The empirical data were analyzed using content analysis and consisted of 20 observation days at the clinic, six proxy design workshops, 21 telephone consultations between patients and nurses, and log data from the digital artifact. We show that simulated consultations, with nurses roleplaying as proxies for patients ignited and initiated the design process and enabled an efficient in-depth understanding of patients. Moreover, we reveal how proxy design as a method further expanded the design. We illustrate: (1) proxy design as a method for initiating design, (2) proxy design as an embedded element in co-design and (3) six design guidelines that should be considered when engaging in proxy design. The main contribution is the conceptualization of proxy design as a method that can ignite and initiate the co-design process when important users are unreachable, vulnerable or unable to represent themselves in the co-design process. Based on the empirical findings from a design ethnography that involved nurses as proxy users speaking on behalf of patients, the article shows that roleplaying in proxy design is a fitting way of initiating the design process, outlining proxy design as an embedded element of co-design

Digital Support for Living with and Beyond Gynaecological Cancer

Introduction Gynae-Radiotherapy places exceptional psychosocial and physical burdens on patients. Technological developments and associated acute toxicity and survival outcomes have improved, however holistic support has not kept pace. Digital technologies have potential to enhance support and patient experience. The project aimed to co-create a prototype of a digital health intervention that could serve the needs of women living with and beyond treatment for gynaecological cancer. Methods A multi-disciplinary and co-creation approach was adopted. Four workshops were held, comprising of a number of activities to support participants’ expression of views and facilitate discussion. Methods included word cloud generation, prompt cards, empathy maps and persona creation, domain storylines and requirements identification. Results Support drops off dramatically once treatment is completed. Patients struggled to adjust to their ‘new normal’ and felt unprepared for changes post-treatment. Patients felt overwhelmed with leaflets yet wanted instant access to reliable and relevant information in one place, better information on late side effects and improved communication about sexual health and sexuality. Reassurance through a digital intervention was viewed positively and specific ideas for achieving this were suggested through: Sharing experiences; targeted practical advice; peer support and advice/support for significant others. Conclusion The co-creation of a prototype generated further discussion and an interactive prototype was developed. Based on workshop findings it is believed that the intervention could provide life-long support for women living with and beyond cancer. Implications for practice Increased focus is needed on the late effects of radiotherapy, specifically in supporting psychosocial wellbeing. Co-creation is a rewarding and fulfilling activity that met numerous aims beyond those of the project. It is recommended that mixed staff-patient groups are developed and adopted in more informal ways for the improvement of services

INTERACT 2015 Adjunct Proceedings. 15th IFIP TC.13 International Conference on Human-Computer Interaction 14-18 September 2015, Bamberg, Germany

INTERACT is among the world’s top conferences in Human-Computer Interaction. Starting with the first INTERACT conference in 1990, this conference series has been organised under the aegis of the Technical Committee 13 on Human-Computer Interaction of the UNESCO International Federation for Information Processing (IFIP). This committee aims at developing the science and technology of the interaction between humans and computing devices. The 15th IFIP TC.13 International Conference on Human-Computer Interaction - INTERACT 2015 took place from 14 to 18 September 2015 in Bamberg, Germany. The theme of INTERACT 2015 was "Connection.Tradition.Innovation". This volume presents the Adjunct Proceedings - it contains the position papers for the students of the Doctoral Consortium as well as the position papers of the participants of the various workshops

Digital participation : An exploration of how video conferencing impacts on criminal trials

We are at the international precipice of change in how people typically participate in criminal trials. From the traditional copresence of legal professionals, defendants, plaintiffs and witnesses in physical courtrooms, we are rapidly moving towards digital participation becoming more routine as reflected in the expeditious increase in the use of video conferencing in trials in Sweden and many other countries. However, whilst technological advances and legal rulings are enabling this digital shift, academic attention has failed to keep abreast of how participating in criminal trials by video conference is experienced by those taking part, or how this format of participation changes how they are perceived. Relatedly, the shift from participating in a physical legal setting to taking part via video link also has repercussions for conveying and upholding the legitimacy of legal proceedings. There is a risk the COVID-19 pandemic rushed the courtrooms into a digital world without appropriate investigation. This paper will discuss the extant research and present a project proposal that is centred around three research questions: How does participation by video conference change the experience of a legal trial? How is the ceremonial setting of a trial conveyed in video conferences? How does video conferencing impact on judicial evaluations of credibility and guilt? A combined qualitative and quantitative approach will be used. The empirical focus will be on criminal trials at district court concerning crimes against persons where credibility is of particular importance. The findings will produce new knowledge regarding the interpretations and practices of digital participation in legal trials and will also have important implications for the execution of justice beyond the site of study

Human-Centred Smart Buildings: Reframing Smartness Through the Lens of Human-Building Interaction

PhD ThesisSmart buildings backed by data and algorithms promise reduced energy use and increased value for businesses and occupants. Yet, this has typically been considered from an engineering and systems perspective. Given increasing integration of sensing and ubiquitous computing technologies in modern built environments, a growing HumanComputer Interaction (HCI) and Human-Building Interaction (HBI) community has begun to advocate for the human-centred design of building technologies. This dissertation argues that there is a need for an inclusive, socially just and sustainable HBI agenda, to enable smarter buildings and facilities management. Deconstructing ‘smart’ rhetoric within HCI/HBI discourse and highlighting the values and ethics underpinning it, I argue that existing approaches to ‘smartness’ privilege automation and efficiency over the needs of human occupants. I undertake a qualitative inquiry into the roles of data and digital technologies in human-centred smart buildings through three case studies: i) How retrofitted environment sensors facilitate smarter energy auditing practices. I contribute a methodology for using sensor toolkits in auditing, technical design of the BuildAX sensing platform, and insights into sensoraugmented audits and how future standards might support these. ii) How data and digital technologies foster collective experiences of thermal comfort for office workers. I contribute a data elicitation interview method, design of the ThermoKiosk experience survey system, and considerations for integrating office tensions into workplace comfort management. iii) How HBI can support agency and participation in the everyday management and adaptation of a contemporary smart building. I contribute a ‘building walks’ method to elicit conversations on the future of building technologies, new understandings of how student occupants conceptualise and evaluate spaces, and how buildings of the future might better enable occupant agency. Through these, I contribute a re-framing of smartness to be more human-centred, including concerns for collaboration, inclusion, and human decision-making which does not consider occupants a ‘problem’ to be solved. The results of the case studies are synthesised into a set of six principles for the design of technology within human-centred smart buildings, re-grounding the field of HBI in the philosophy of environmental and social justice