Dynamic Classification of Sentiments from Restaurant Reviews Using Novel Fuzzy-Encoded LSTM

User reviews on social media have sparked a surge in interest in the application of sentiment analysis to provide feedback to the government, public and commercial sectors. Sentiment analysis, spam identification, sarcasm detection and news classification are just few of the uses of text mining. For many firms, classifying reviews based on user feelings is a significant and collaborative effort. In recent years, machine learning models and handcrafted features have been used to study text classification, however they have failed to produce encouraging results for short text categorization. Deep neural network based Long Short-Term Memory (LSTM) and Fuzzy logic model with incremental learning is suggested in this paper. On the basis of F1-score, accuracy, precision and recall, suggested model was tested on a large dataset of hotel reviews. This study is a categorization analysis of hotel review feelings provided by hotel customers. When word embedding is paired with LSTM, findings show that the suggested model outperforms current best-practice methods, with an accuracy 81.04%, precision 77.81%, recall 80.63% and F1-score 75.44%. The efficiency of the proposed model on any sort of review categorization job is demonstrated by these encouraging findings

Analyzing fluctuation of topics and public sentiment through social media data

Over the past decade years, Internet users were expending rapidly in the world. They form various online social networks through such Internet platforms as Twitter, Facebook and Instagram. These platforms provide a fast way that helps their users receive and disseminate information and express personal opinions in virtual space. When dealing with massive and chaotic social media data, how to accurately determine what events or concepts users are discussing is an interesting and important problem. This dissertation work mainly consists of two parts. First, this research pays attention to mining the hidden topics and user interest trend by analyzing real-world social media activities. Topic modeling and sentiment analysis methods are proposed to classify the social media posts into different sentiment classes and then discover the trend of sentiment based on different topics over time. The presented case study focuses on COVID-19 pandemic that started in 2019. A large amount of Twitter data is collected and used to discover the vaccine-related topics during the pre- and post-vaccine emergency use period. By using the proposed framework, 11 vaccine-related trend topics are discovered. Ultimately the discovered topics can be used to improve the readability of confusing messages about vaccines on social media and provide effective results to support policymakers in making their policy their informed decisions about public health. Second, using conventional topic models cannot deal with the sparsity problem of short text. A novel topic model, named Topic Noise based-Biterm Topic Model with FastText embeddings (TN-BTMF), is proposed to deal with this problem. Word co-occurrence patterns (i.e. biterms) are dirctly generated in BTM. A scoring method based on word co-occurrence and semantic similarity is proposed to detect noise biterms. In th