A resource orchestration perspective of organizational big data analytics adoption: Evidence from supply chain planning

This paper investigated the organizational adoption of big data analytics (BDA) in the context of supply chain planning (SCP) to conceptualize how resources are orchestrated for organizational BDA adoption and to elucidate how resources and capabilities intervene with the resource management process during BDA adoption. This research elaborated on the resource orchestration theory and technology innovation adoption literature to shed light on BDA adoption with multiple case studies. A framework for the resource orchestration process in BDA adoption is presented. We associated the development and deployment of relevant individual, technological and organizational resources and capabilities with the phases of organizational BDA adoption and implementation. We highlighted that organizational BDA adoption can be initiated before consolidating the full resource portfolio. Resource acquisition, capability development and internalization of competences can take place alongside BDA adoption through structured processes and governance mechanisms. A relevant discussion identifying the capability gap and provides insight into potential paths of organizational BDA adoption is presented. We call for attention from policymakers and academics to reflect on the changes in the expected capabilities of supply chain planners to facilitate industry-wide BDA transition. This study opens the black box of organizational BDA adoption by emphasizing and scrutinizing the role of resource management actions

Why Do Firms Strive to Be Green? Explaining the Adoption of Total Quality Environmental Management

Many firms are undertaking environmentally friendly organizational change by applying the philosophy of Total Quality Management with its emphasis on reducing waste and increasing efficiency to improve their management of pollution. This paper investigates the factors that lead to total quality environmental management (TQEM) by large firms. We find that internal considerations stemming from a firm's technical capability, size of operations, and volume of past emissions are positively associated with the TQEM adoption decision. The first two factors are proxies for the firm's costs of adopting TQEM while the third factor is related to the benefits from increasing efficiency and waste reduction, and thus proxies for internally generated demand for TQEM. In contrast, external market and regulatory considerations, such as the desire to improve a firm's image with customers and regulators, earning good-will with regulators and the anticipation of future regulations appear not be associated with the adoption of TQEM. All of the external factors are also better thought of as influencing the firm's benefits from (or demand for) TQEM. Thus, the paper's main conclusion is that the adoption of TQEM is driven mostly by supply-side factors, and that to the extent that demand-side factors are important, they too originate internally within the firm rather than externally from the market and government regulation.Firm Organizational Structure, Regulatory and Market Pressures, Toxic Pollution, Environmental Economics and Policy, D23, M11,

Factors affecting the organizational adoption of blockchain technology : extending the technology–organization– environment (TOE) framework in the Australian context

Blockchain technology (BCT) has been gaining popularity due to its benefits for almost every industry. However, despite its benefits, the organizational adoption of BCT is rather limited. This lack of uptake motivated us to identify the factors that influence the adoption of BCT from an organizational perspective. In doing this, we reviewed the BCT literature, interviewed BCT experts, and proposed a research model based on the TOE framework. Specifically, we theorized the role of technological (perceived benefits, compatibility, information transparency, and disintermediation), organizational (organization innovativeness, organizational learning capability, and top management support), and environmental (competition intensity, government support, trading partners readiness, and standards uncertainty) factors in the organizational adoption of BCT in Australia. We confirmed the model with a sample of adopters and potential adopter organizations in Aus-tralia. The results show a significant role of the proposed factors in the organizational adoption of BCT in Australia. Additionally, we found that the relationship between the influential factors and BCT adoption is moderated by “perceived risks”. The study extends the TOE framework by adding factors that were ignored in previous studies on BCT adoption, such as perceived information trans-parency, perceived disintermediation, organizational innovativeness, organizational learning capa-bility, and standards uncertainty. © 2021 by the authors. Licensee MDPI, Basel, Switzerland

Relationship of supply chain capabilities and supply chain technology adoption towards supply chain operational performance in textile and apparel industry

In today’s dynamic business environment, competition is no longer between firms, but between supply chains. The supply chain dependency leads the business focused on supply chain performance. Considering the importance given to the third industrial master plan by the Malaysia government, current supply chain environment accentuated the need of supply chain technology adoption to facilitate supply chain management. To explain the concerns, this study examined the impact of supply chain capabilities namely, relational capability, information technology capability, and organizational culture capability on supply chain operational performance and supply chain technology adoption. This study also examines the successive impact of supply chain technology adoption on supply chain operational performance and investigates whether supply chain technology adoption mediates supply chain capabilities and performance relationship under study. In order to achieve the research objectives, a two-step approach namely quantitative research method and a triangulation research approach are necessitated. 201 survey questionnaires were distributed to respondents in Malaysian textile and apparel organizations. 121 usable responses representing 60% response rate were empirically tested through structural equation modeling by using SPSS and SmartPLS. Research findings revealed that relational capability, organizational culture capability, and supply chain technology adoption contributed to firm’s supply chain operational performance, whereas, information technology capability was insignificant. The findings further revealed that supply chain capabilities have a positive influence to supply chain technology adoption. The findings also revealed a significant mediation effect of supply chain technology adoption in the model under study. A triangulation research approach was employed through face-to-face interviews with four industry practitioners to get their in-depth experiences and perceptions on the model under study. ATLAS.ti results showed that developed model had achieved agreement of industry experts with the suggestion of two emerging terms (human support and work experience) as moderators for future study on the model. Limitations and recommendations for future study are discussed

Investigating the Role of Socio-organizational Factors in the Information Security Compliance in Organizations

The increase reliance on information systems has created unprecedented challenges for organizations to protect their critical information from different security threats that have direct consequences on the corporate liability, loss of credibility, and monetary damage. As a result, the security of information has become critical in many organizations. This study investigates the role of socio-organizational factors by drawing the insights from the organizational theory literature in the adoption of information security compliance in organizations. Based on the analysis of the survey data collected from 294 employees, the study indicates management commitment, awareness and training, accountability, technology capability, technology compatibility, processes integration, and audit and monitoring have a significant positive impact on the adoption of information security compliance in organizations. The study contributes to the information security compliance research by exploring the criticality of socio-organizational factors at the organizational level for information security compliance

Factors Influencing the Adoption of Electronic Banking in Kenya: A Case of Commercial Banks in Nairobi County

The revolution of information technology has transformed the financial services industry. Despite the undeniable importance of financial innovation in improving service delivery, there is inadequate understanding about the drivers of adoption of e-banking systems. The study established the influence of organizational capability, perceived technological risk, perceived usefulness, and perceived ease of use on the adoption of e-banking in Kenya. The study is grounded on the Technology Acceptance Model (TAM) and Technology-Organization-Environment (TOE) framework. The findings show that the presence of electronic systems, databases, and applications; effective management and oversight, and financial capacity are prerequisite to adoption and use of e-banking services. The main risks perceived by respondents were the effect of incorrect entries, time taken to learn how to use the system, and system outages that may affect access to accounts. E-banking was also perceived to be faster, easier, and better than traditional systems, with many users’ comments on perceived ease of use confirming that the graphic user interfaces are clear, easy to use and do not demand much mental effort. Multiple regression coefficients indicated a statistically significant relationship between organizational capability and perceived usefulness and the adoption and use of e-banking services. There was no statistically significant relationship with perceived risk and perceived ease of use

Information Systems Outsourcing Adoption

Dissertação apresentada como requisito parcial para obtenção do grau de Mestre em Estatística e Gestão de InformaçãoInformation systems outsourcing (ISO) is the management of information systems operations performed by an external organization. It has an enormous potential and capability to improve business processes and technological innovations for companies. However, the adoption rates of ISO are still lower than expected. It is therefore desirable to make more efforts to identify determinants of ISO adoption. Based on the combination of a technology-organization-environment (TOE) framework and diffusion of innovation (DOI) theory, we develop a conceptual model to study the determinants of the ISO adoption. Data collected from 261 firms in Portugal were used to test the proposed research model. Based on logistic regression we find five contextual factors (relative advantage, firm size, top management support, perceived benefits, and competitive pressure) to be determinants of ISO adoption. Among them, perceived benefits was found to be the most significant driver, followed by competitive pressure. Overall, these results indicate that the adoption of ISO is affected mainly by the organizational context, compared to the remaining contexts proposed (technology, environment, and individual leader characteristics). These findings are particularly useful for managers, suppliers, and academics, since they provide important insights when focusing mostly on the organizational field

A social capital framework to assess ICTs mediated empowerment of environmental community organizations in Western Australia

The potential of Information and Communication Technologies (ICTs) in empowering generally under-resourced community organizations has increasingly been acknowledged in recent years. While organizational empowerment refers to the capability to fulfil its mission by overcoming resource-scarcities, measuring the contribution of ICTs towards organizational empowerment remains an exigent task. Two different theories, ‘resource dependence’ and ‘social networks’ provide a framework to examine how harnessing social capital leads to organizational empowerment. It is in this context that this work-in-progress paper will explore the implications of ICTs adoption on organizational social capital as a proxy indicator of ICTs mediated empowerment. Based on survey responses from 81 Environmental Community Organizations (ECOs) in Western Australia, the findings indicate: (a) the capability to maintain social capital is strongly correlated with the capability to acquire human and financial capital; (b) the trend of access to ICTs (more than one-tenth ECOs not having an access to the Internet) as well as ICTs adoption (less than one-third and one-tenth ECOs hosting websites and posting blogs respectively) is generally weak; and (c) ICTs tend to benefit ECOs already with higher social capital. Apart from illustrating the usefulness of a social capital framework to gauge ICTs mediated empowerment, the findings also exposed the extent of organizational divide amongst ECOs. This paper therefore acknowledges that access to and adoption of ICTs without the necessary skills and support mechanisms will impede empowerment and suggests ways to make ICTs mediated empowerment genuine

Effective Inter-Organizational Information and Communication Technology Adoption in Business-to-Business Customer Interface

Past research has found that 80-90 percent of IT investments do not meet corporate performance objectives, primarily due to non-technical reasons such as human and organizational aspects. When Inter-organizational Information and Communication Technology (IICT) implementation is properly managed IICT can help manage the flow of goods, services, and information between business partners in the supplier-customer dyad, thus reducing transaction costs along the entire value chain. Using the underlying Resource-Based View theoretical foundation, this research approaches effective IICT implementation capability as a holistic organizational capability that extends beyond tangible IT resources. This research investigates business outcomes of IICT adoption in the customer interface of supplier-buyer dyad from the supplier’s perspective. A conceptual model was developed and tested that examines cultural, strategic, and managerial factors’ effects on successful IICT implementation. The research identified four facets of customer interface IICT adoption impact on business: 1) internal business process efficiency, 2) customer relationships, 3) information diffusion with customers, and 4) competitive position. “Change management”, “industry sector”, “technology opportunism”, and “IT resources” were found to be significant determinants of customer interface IICT adoption effectiveness. Partial support was gained to indicate that also “managerial IT knowledge” and “information dissemination” had a positive relationship with IICT adoption effectiveness. The findings in the respondent profile revealed that the organizational capabilities that were found most to affect IICT effectiveness were the weakest organizational capabilities in respondent organizations. The research results show that the forest industry sector is lagging non-forest products industry sectors in appropriating value from customer interface IICT implementation. In light of the research results, it can not be concluded that forest industry and non-forest industry respondents would have any significant gaps in the investigated organizational capabilities that have a relationship with IICT effectiveness. However, the findings show that forest industry respondents had adopted IICT later and are currently using it less in their business functions than non-forest industry respondents. The findings indicate that websites, extranets, and direct integration are perceived as valuable eBusiness tools, as opposed to eIntermediaries which are not considered to bring as much value, regardless of customer relationship type

Reflexivity and flexibility: Complementary routes to innovation?

Flexibility and reflexivity are essential processes for organisational innovation. The aim of the paper is to investigate their concurrent and interactive contribution in enhancing two innovation outcomes (the organisational openness towards innovation and the actual innovation adoption). Participants were 357 Italian employees. Results of a hierarchical regression model showed the role of both factors in fostering the two innovation outcomes under study. In addition, results showed the complementary interaction of reflexivity and flexibility, outlining two possible routes to innovation. Specifically, reflexivity appears to be a generative learning process capable of encouraging innovation in low-flexibility conditions, whereas flexibility tends to encourage innovation in low-reflexivity conditions. The findings provide empirical support of their roles as complementary resources for innovation, which has been under-examined in the literature