15,913 research outputs found

    The mechanics of trust: a framework for research and design

    Get PDF
    With an increasing number of technologies supporting transactions over distance and replacing traditional forms of interaction, designing for trust in mediated interactions has become a key concern for researchers in human computer interaction (HCI). While much of this research focuses on increasing users’ trust, we present a framework that shifts the perspective towards factors that support trustworthy behavior. In a second step, we analyze how the presence of these factors can be signalled. We argue that it is essential to take a systemic perspective for enabling well-placed trust and trustworthy behavior in the long term. For our analysis we draw on relevant research from sociology, economics, and psychology, as well as HCI. We identify contextual properties (motivation based on temporal, social, and institutional embeddedness) and the actor's intrinsic properties (ability, and motivation based on internalized norms and benevolence) that form the basis of trustworthy behavior. Our analysis provides a frame of reference for the design of studies on trust in technology-mediated interactions, as well as a guide for identifying trust requirements in design processes. We demonstrate the application of the framework in three scenarios: call centre interactions, B2C e-commerce, and voice-enabled on-line gaming

    Information Cost, Learning, and Trust Lessons from Co-operation and Higher-order Capabilities Amongst Geographically Proximate Firms

    Get PDF
    In this short paper, I put forward an argument about trust based upon an information cost perspective. I argue that, in different contexts, different origins of trust come to dominate. This is so, because different possible origins of trust have a different information cost, and different contexts have different information availability. Agents learn about this, and place their trust accordingly. I provide an empirical example, and list some traits of information availability between geographically proximate firms. The information cost argument explains why a particular way of trusting is prevalent in some proximate ‘communities’ of agents.Trust; governance; information cost; organisational learning; industrial districts

    Rethinking Ethical Leadership in Kenya: Adopting A New Paradigm

    Get PDF
    Developing countries appear to many on the outside to be besieged by pervasive and endemic corruption. Although present in most governing systems globally, least developed countries especially struggle with a “business as usual, quid-pro-quo” institutionalized system of corrupt governing. Writer David Minja bravely takes on corruption at its most insidious level, drawing upon the prowess of both classic and contemporary scholars by introducing a path for those in positions of power and influence to more effectively connect theory to practice and effect fundamental change

    Performance Management Factors in The Petroleum Contractual Business

    Get PDF

    The challenges and complexities of implementing and evaluating the benefits of an IT system: the UK Police National Database

    Get PDF
    This paper discusses the various challenges and complexities involved in evaluating the benefits of an information system – the Police National Database. The paper begins by outlining background events in UK policing which lead to the Bichard Inquiry in 2004. The PND is a direct recommendation from the Inquiry, and represents one of the most important developments in recent policing history. The organisational context of implementing the PND is examined to discuss the various business change issues that are apparent, as well as the cultural changes in policing practices. The national methodology for benefits realisation is discussed, and this alluded to the complex context of evaluating evolutionary information systems such as the PND, and the challenges involved in measuring the system’s productivity and performance. Previous research carried out in relation to evaluating information systems, has enabled the development of distinct methodologies, and have assisted in identifying appropriate evaluation metrics for the PND. The paper concludes by summarising the complexities of performance and evaluation in information technology, and how future research planning will determine the development of an appropriate and robust evaluation framework for the PND

    The Proprietary Foundations of Corporate Law

    Get PDF
    Recent work in both the theory of the firm and of corporate law has called into question the appropriateness of analysing corporate law as ‘merely’ a set of standard form contracts. This article develops these ideas by focusing on property law’s role in underpinning corporate enterprise. Rights to control assets are a significant mechanism of governance in the firm. Practical circumstances dictate that such rights must be shared. Property law protects the rights of co-owners against each other’s opportunistic attempts to grant entitlements to t hird parties. At the same time, it uses a range of strategies to minimise the costs such protection imposes on third parties. The choice of strategy significantly affects co-owners’ freedom to customise their control-sharing arrangements. This theory is applied to give an account of the ‘proprietary foundations’ of corporate law, which has significant implications for the way in which the subject’s functions are understood and evaluated.theory of corporate law, shared ownership, property rights

    Modelling the implementation and acceptance of the Police National Database in UK police forces

    Get PDF
    The Police National Database (PND) was launched in June 2011 as a direct recommendation from the Bichard Inquiry. Its main purpose is to provide a national platform to share police information and for the first time, the PND will provide a single view of data held in police intelligence, custody, crime, child and domestic abuse systems across the UK. The PND will not replace local police systems, but it will allow all forces to see and share information - that until now has only been available within individual force boundaries

    Do firms with a more international board comply better with IFRS disclosure requirements?

    Get PDF
    JEL Classification: M41 – Accounting; M48 - Government Policy and RegulationThis study analyses the effect of the internationalisation of the board members on the level of compliance with the disclosure requirements of IFRS 3 in Brazil. Based on a framework that combines Upper Echelons Theory and Resource Dependence Theory, we hypothesise that a higher proportion of foreign board members and/or a higher proportion of board members with training abroad is associated with a higher level of compliance with IFRS 3 disclosure requirements. The results of this study confirm our hypothesis, i.e., Brazilian firms with more foreign board members or/and with more board members with training abroad comply better with IFRS 3 requirements. These findings shed light on the discussion of the effect of board members' characteristics on mandatory disclosure; they are also important to policy makers who are interested in achieving optimal board composition.Este estudo analisa o efeito da internacionalização da administração no nĂ­vel de cumprimento da divulgação obrigatĂłria exigida pela IFRS 3 no Brasil. A base teĂłrica deste estudo combina duas teorias - Upper Echelons Theory and Resource Dependence Theory. Com base nestas teorias criou-se as seguintes hipĂłteses: uma maior proporção de membros estrangeiros na administração das empresas e/ou uma maior proporção de membros da administração com formação no estrangeiro estĂĄ associada ao um aumento do nĂ­vel de cumprimento da divulgação obrigatĂłria da IFRS 3. Os resultados deste estudo confirmaram as hipĂłteses, ou seja, empresas brasileiras com mais administradores estrangeiros ou com mais administradores com formação no estrangeiro cumprem mais com a divulgação obrigatĂłria exigida pela IFRS 3. Estes resultados levantam a discussĂŁo de que as caracterĂ­sticas individuais dos membros da administração podem afetar a o cumprimento da divulgação obrigatĂłria. Estes resultados sĂŁo tambĂ©m importantes para os reguladores que estejam interessados em encontrar a composição da administração ideal

    THE ROLE OF TRUST IN THE PERFORMANCE OF SUPPLY CHAINS: A DYAD ANALYSIS OF SMALLHOLDER FARMERS AND PROCESSING FIRMS IN THE SUGAR INDUSTRY IN SWAZILAND

    Get PDF
    The purpose of this paper was to investigate the role of trust in the performance of the sugar industry supply chain in Swaziland. The study utilized perceptions of 124 smallholder cane growers in the sugar industry in Swaziland. Items presented in a likert type scale were used to measure cane growers' trust in the millers. Descriptive statistics involving cross tabs was used to determine the impact of trust on the performance of the cane growers, which in turn has an influence in the performance of the whole sugar chain. The results indicate that farmers who have trust in the millers perform better than those without trust, and hence they contribute to the performance of the whole chain, in terms of more and good quality sugarcane supplied to the mill and that implies more sugar to be produced and increased income to the industry as a whole. The results imply that a relationship founded on trust, mutual respect is more likely to succeed than a relationship of convenience supported by legal contingencies. Therefore, there is a need for honesty, fairness and absence of opportunistic behaviour between millers and cane growers, for the industry to improve its performanceInstitutional and Behavioral Economics,
    • 

    corecore