Organisational Identity and the Appropriation of Information Systems

In this paper we explore the interplay between organisational identity and information systems (IS). More specifically, we examine how the appropriation of new IS may influence established patterns of identity enactment and inter-organisational practices. We report on findings from three in-depth case studies that depict the adoption and use of a new collaborative 3D modelling technology by a metal fabrication firm in the architecture, engineering, and construction (AEC) industry. We investigate the manner in which the new technology was associated with changes in the company’s practices, interactions, and organisational identity. Our study contributes to the scarce research on IS and organisational identity by emphasising the relational, practical, and dynamic nature of organisational identity

What are communities of practice? A comparative review of four seminal works

This paper is a comparative review of four seminal works on communities of practice. It is argued that the ambiguities of the terms community and practice are a source of the concept's reusability allowing it to be reappropriated for different purposes, academic and practical. However, it is potentially confusing that the works differ so markedly in their conceptualizations of community, learning, power and change, diversity and informality. The three earlier works are underpinned by a common epistemological view, but Lave and Wenger's 1991 short monograph is often read as primarily about the socialization of newcomers into knowledge by a form of apprenticeship, while the focus in Brown and Duguid's article of the same year is, in contrast, on improvising new knowledge in an interstitial group that forms in resistance to management. Wenger's 1998 book treats communities of practice as the informal relations and understandings that develop in mutual engagement on an appropriated joint enterprise, but his focus is the impact on individual identity. The applicability of the concept to the heavily individualized and tightly managed work of the twenty-first century is questionable. The most recent work by Wenger – this time with McDermott and Snyder as coauthors – marks a distinct shift towards a managerialist stance. The proposition that managers should foster informal horizontal groups across organizational boundaries is in fact a fundamental redefinition of the concept. However it does identify a plausible, if limited, knowledge management (KM) tool. This paper discusses different interpretations of the idea of 'co-ordinating' communities of practice as a management ideology of empowerment

The dynamics of managing people in the diverse cultural and institutional context of Africa

Purpose The purpose of this article is to introduce the special issue which considers some of the contemporary debates in managing people in Africa. Design/methodology/approach The papers that constitute this special issue were selected from submissions to various events hosted by the Africa Research Group, a community of scholars committed to researching Africa, and from a more general call for submissions. Findings The papers highlight the changing picture of the African organisational landscape and provide both theoretical and empirical insights about the opportunities and challenges of managing people in a culturally complex continent. Originality/value Taken together, the papers make an important contribution by engaging current debates and demonstrating potential new areas for further research

Co-ordinating distributed knowledge: An investigation into the use of an organisational memory

This paper presents an ethnographically informed investigation into the use of an organisational memory, focusing in particular on how information was used in the performance of work. We argue that understanding how people make use of distributed knowledge is crucial to the design of an organisational memory. However, we take the perspective that an ‘organisational memory’ is not technology dependant, but is an emergent property of group interaction. In this sense, the technology does not form the organisational memory, but provides a novel means of augmenting the co-ordination of collaborative action. The study examines the generation, development and maintenance of knowledge repositories and archives. The knowledge and information captured in the organisational memory enabled the team members to establish a common understanding of the design and to gain an appreciation of the issues and concerns of the other disciplines. The study demonstrates why technology should not be thought of in isolation from its contexts of use, but also how designers can make use of the creative flexibility that people employ in their everyday activities. The findings of the study are therefore of direct relevance to both the design of knowledge archives and to the management of this information within organisations

Appropriation of value in Biomedical research outcome at Public Research Organisations

Transactions on biomedical research outcomes bring into play strategies that are determined by leveraging resources into quasi-markets and on options based on expectations. To govern such transactions, the choice of appropriate governance structures and the governance of interaction are all too often in remittance of risk and uncertainty. Organisation and communities are prompted by issues concerning intellectual property (IP) to underwrite information, which is inherently fraught with difficulties of discerning ownership and quantifying qualitative business variables. Against that backdrop, we enquire on the mechanisms underpinning value dissipation and value appropriation of biomedical research outcomes to make proposition on the organisational antecedence to innovation. It is a preamble study with the view to developing a meso-level framework to describe mechanisms of value appropriation of upstream biomedical (non-invasive) research at Public Research Organisation. Its underpinning is largely based on the availability appropriability regimes and viability of organizational governance decisions and how the choice of organizational governance form affects both the creation and appropriation of economic value

E-mail and Direct Participation in Decision Making: A Literature Review

This paper reviews the literature on the effects of the use of e-mail on direct participation in decision making (PDM) in organisations. After a brief review of the organisational literature on participation the paper distinguishes e-mail theories on direct participation in three different theoretical perspectives. Then the paper focuses the attention on the role of e-mail in affecting task type, vertical and horizontal communication and their consequences for PDM. Finally the paper presents indications and open questions for future research.email, e-mail, decision making, participation in decision making, literature review,

Strategic Alignment: What Else? A Practice Based View of IS Value.

Pour l’essentiel, les recherches traitant des valeurs stratégiques du SI restent dans le paradigme de l’alignement stratégique, et utilisent des notions telles que celles de "processus" ou "d’activités". En s’appuyant sur la perspective offerte par les théories de la pratique, cet article offre une alternative en distinguant trois formes de praxis et des valeurs spécifiques.Literature about IS strategic management or IS strategic value is abundant. Nonetheless, the bulk of existing studies are focused on the concept of alignment. They do not make sense of a strategic value "in practice" and still draw on notions such as activity or process to make sense of alignment. By means of a practice-based view of technology, three praxis are suggested here for the modeling of strategic value: legitimacy-related (based on adoption praxis), assimilative (related to design and acceptance praxis) and appropriative (linked to local adaptation and improvisation praxis). They are introduced by means of a "thought experiment" (a short story about a rifle).Strategic alignment; IS strategic value; Practice-based views; strategic value in practice; thought experiments;

Moving towards appropriability of academic knowledge: a post-actionalist perspective

Based on recent contributions in managerial research, this article aims to suggest a new perspective for appraising and developing knowledge usability by studying the processes underlying its production: appropriation. The underlying problem is the following: how can the academic community help a community of practitioners appropriate knowledge it produced, co-produced or stimulated? First, a preliminary analysis is put forward as regards management sciences and the concept of knowledge 'actionability'. Some limitations are raised (1.). Then, the authors suggest to move from an 'actionability' (rather coherent with a classic vision of management sciences linked to the "sciences of the artificial") to an 'appropriability' perspective (2.). Lastly, the specificities of both perspectives are discussed (3.). Some limitations of this new vision are also pointed out, especially from a psychological standpoint.Management sciences; actionable knowledge; appropriability of knowledge; epistemology; methodology

Franchising: A literature review on management and control issues.

Franchising; Literature review; Management control;