Technical considerations towards mobile user QoE enhancement via Cloud interaction

This paper discusses technical considerations of a Cloud infrastructure which interacts with mobile devices in order to migrate part of the computational overhead from the mobile device to the Cloud. The aim of the interaction between the mobile device and the Cloud is the enhancement of parameters that affect the Quality of Experience (QoE) of the mobile end user through the offloading of computational aspects of demanding applications. This paper shows that mobile user’s QoE can be potentially enhanced by offloading computational tasks to the Cloud which incorporates a predictive context-aware mechanism to schedule delivery of content to the mobile end-user using a low-cost interaction model between the Cloud and the mobile user. With respect to the proposed enhancements, both the technical considerations of the cloud infrastructure are examined, as well as the interaction between the mobile device and the Cloud

A Study of Snippet Length and Informativeness: Behaviour, Performance and User Experience

The design and presentation of a Search Engine Results Page (SERP) has been subject to much research. With many contemporary aspects of the SERP now under scrutiny, work still remains in investigating more traditional SERP components, such as the result summary. Prior studies have examined a variety of different aspects of result summaries, but in this paper we investigate the influence of result summary length on search behaviour, performance and user experience. To this end, we designed and conducted a within-subjects experiment using the TREC AQUAINT news collection with 53 participants. Using Kullback-Leibler distance as a measure of information gain, we examined result summaries of different lengths and selected four conditions where the change in information gain was the greatest: (i) title only; (ii) title plus one snippet; (iii) title plus two snippets; and (iv) title plus four snippets. Findings show that participants broadly preferred longer result summaries, as they were perceived to be more informative. However, their performance in terms of correctly identifying relevant documents was similar across all four conditions. Furthermore, while the participants felt that longer summaries were more informative, empirical observations suggest otherwise; while participants were more likely to click on relevant items given longer summaries, they also were more likely to click on non-relevant items. This shows that longer is not necessarily better, though participants perceived that to be the case - and second, they reveal a positive relationship between the length and informativeness of summaries and their attractiveness (i.e. clickthrough rates). These findings show that there are tensions between perception and performance when designing result summaries that need to be taken into account

Policy-Aware Unbiased Learning to Rank for Top-k Rankings

Counterfactual Learning to Rank (LTR) methods optimize ranking systems using logged user interactions that contain interaction biases. Existing methods are only unbiased if users are presented with all relevant items in every ranking. There is currently no existing counterfactual unbiased LTR method for top-k rankings. We introduce a novel policy-aware counterfactual estimator for LTR metrics that can account for the effect of a stochastic logging policy. We prove that the policy-aware estimator is unbiased if every relevant item has a non-zero probability to appear in the top-k ranking. Our experimental results show that the performance of our estimator is not affected by the size of k: for any k, the policy-aware estimator reaches the same retrieval performance while learning from top-k feedback as when learning from feedback on the full ranking. Lastly, we introduce novel extensions of traditional LTR methods to perform counterfactual LTR and to optimize top-k metrics. Together, our contributions introduce the first policy-aware unbiased LTR approach that learns from top-k feedback and optimizes top-k metrics. As a result, counterfactual LTR is now applicable to the very prevalent top-k ranking setting in search and recommendation.Comment: SIGIR 2020 full conference pape

MobiThin management framework: design and evaluation

In thin client computing, applications are executed on centralized servers. User input (e.g. keystrokes) is sent to a remote server which processes the event and sends the audiovisual output back to the client. This enables execution of complex applications from thin devices. Adopting virtualization technologies on the thin client server brings several advantages, e.g. dedicated environments for each user and interesting facilities such as migration tools. In this paper, a mobile thin client service offered to a large number of mobile users is designed. Pervasive mobile thin client computing requires an intelligent service management to guarantee a high user experience. Due to the dynamic environment, the service management framework has to monitor the environment and intervene when necessary (e.g. adapt thin client protocol settings, move a session from one server to another). A detailed performance analysis of the implemented prototype is presented. It is shown that the prototype can handle up to 700 requests/s to start the mobile thin client service. The prototype can make a decision for up to 700 monitor reports per second