Framework for opinion as a service on review data of customer using semantics based analytics

At Opinion mining plays a significant role in representing the original and unbiased perception of the products/services. However, there are various challenges associated with performing an effective opinion mining in the present era of distributed computing system with dynamic behaviour of users. Existing approaches is more laborious towards extracting knowledge from the reviews of user which is further subjected to various rounds of operation with complex procedures. The proposed system addresses the problem by introducing a novel framework called as Opinion-as-a-Service which is meant for direct utilization of the extracted knowledge in most user friendly manner. The proposed system introduces a set of three sequential algorithm that performs aggregated of incoming stream of opinion data, performing indexing, followed by applying semantics for extracting knowledge. The study outcome shows that proposed system is better than existing system in mining performance

Mining frequent itemsets in a stream, in:

Abstract Mining frequent itemsets in a datastream proves to be a difficult problem, as itemsets arrive in rapid succession and storing parts of the stream is typically impossible. Nonetheless, it has many useful applications; e.g. opinion and sentiment analysis from social networks. Current stream mining algorithms are based on approximations. In earlier work, mining frequent items in a stream under the max-frequency measure proved to be effective for items. In this article, we extended our work from items to itemsets. Firstly, an optimized incremental algorithm for mining frequent itemsets in a stream is presented. The algorithm maintains a very compact summary of the stream for selected itemsets. Secondly, we show that further compacting the summary is non-trivial. Thirdly, we establish a connection between the size of a summary and results from number theory. Fourthly, we report results of extensive experimentation, both of synthetic and real-world datasets, showing the efficiency of the algorithm both in terms of time and space

A rule dynamics approach to event detection in Twitter with its application to sports and politics

The increasing popularity of Twitter as social network tool for opinion expression as well as informa- tion retrieval has resulted in the need to derive computational means to detect and track relevant top- ics/events in the network. The application of topic detection and tracking methods to tweets enable users to extract newsworthy content from the vast and somehow chaotic Twitter stream. In this paper, we ap- ply our technique named Transaction-based Rule Change Mining to extract newsworthy hashtag keywords present in tweets from two different domains namely; sports (The English FA Cup 2012) and politics (US Presidential Elections 2012 and Super Tuesday 2012). Noting the peculiar nature of event dynamics in these two domains, we apply different time-windows and update rates to each of the datasets in order to study their impact on performance. The performance effectiveness results reveal that our approach is able to accurately detect and track newsworthy content. In addition, the results show that the adaptation of the time-window exhibits better performance especially on the sports dataset, which can be attributed to the usually shorter duration of football events

Social media analytics: a survey of techniques, tools and platforms

This paper is written for (social science) researchers seeking to analyze the wealth of social media now available. It presents a comprehensive review of software tools for social networking media, wikis, really simple syndication feeds, blogs, newsgroups, chat and news feeds. For completeness, it also includes introductions to social media scraping, storage, data cleaning and sentiment analysis. Although principally a review, the paper also provides a methodology and a critique of social media tools. Analyzing social media, in particular Twitter feeds for sentiment analysis, has become a major research and business activity due to the availability of web-based application programming interfaces (APIs) provided by Twitter, Facebook and News services. This has led to an ‘explosion’ of data services, software tools for scraping and analysis and social media analytics platforms. It is also a research area undergoing rapid change and evolution due to commercial pressures and the potential for using social media data for computational (social science) research. Using a simple taxonomy, this paper provides a review of leading software tools and how to use them to scrape, cleanse and analyze the spectrum of social media. In addition, it discussed the requirement of an experimental computational environment for social media research and presents as an illustration the system architecture of a social media (analytics) platform built by University College London. The principal contribution of this paper is to provide an overview (including code fragments) for scientists seeking to utilize social media scraping and analytics either in their research or business. The data retrieval techniques that are presented in this paper are valid at the time of writing this paper (June 2014), but they are subject to change since social media data scraping APIs are rapidly changing

Crowdsourced real-world sensing: sentiment analysis and the real-time web

The advent of the real-time web is proving both challeng- ing and at the same time disruptive for a number of areas of research, notably information retrieval and web data mining. As an area of research reaching maturity, sentiment analysis oers a promising direction for modelling the text content available in real-time streams. This paper reviews the real-time web as a new area of focus for sentiment analysis and discusses the motivations and challenges behind such a direction