Opening new dimensions for e-Tourism

In this paper we describe an e-Tourism environment that takes a community-driven approach to foster a lively society of travelers who exchange travel experiences, recommend tourism destinations or just listen to catch some interesting gossip. Moreover, business transactions such as booking a trip or getting assistance from travel advisors or community members are constituent parts of this environment. All these happen in an integrated, game-like e-Business application where each e-Tourist is impersonated as an avatar. More precisely, we apply 3D Electronic Institutions, a framework developed and employed in the area of multi-agent systems, to the tourism domain. The system interface is realized by means of a 3D game engine that provides sophisticated 3D visualization and enables humans to interact with the environment. We present "itchy feet", a prototype implementing this 3D e-Tourism environment to showcase first visual impressions. This new environment is a perfect research playground for examining heterogeneous societies comprising humans and software agents, and their relationship in e-Tourism. © Springer-Verlag London Limited 2006

Olympic legacy and cultural tourism: Exploring the facets of Athens' Olympic heritage

This study examines the effects of the Olympic Games on Athens’ cultural tourism and the city’s potential to leverage the Olympic legacy in synergy with its rich heritage in order to enhance its tourism product during the post-Games period. In doing so, a qualitative and interpretive approach was employed. This includes a literature review on Athens’ 2004 Olympics to identify the sport facilities and regeneration projects, which constitute the Olympic legacy and heritage. Based on that, an empirical analysis was undertaken, by collecting official documents about the 2004 Olympics, and conducting five semi-structured interviews with tourism/administrative officials. The findings indicate that the Olympiad contributed significantly to Athens’ built and human heritage, revealing the dimensions of new venues/facilities, infrastructure, transportation and aesthetic image of the city, and human capital enhancement. Hence, the Games affected to the multifaceted representation and reconstruction of the city’s identity and cultural heritage. However, the potential afforded from the post-Olympic Athens remains unrealised due to lack of strategic planning/management. The study concludes that there is a need to develop cross-leveraging synergies between the Olympic legacy and cultural tourism for the host city. Finally, a strategic planning framework for leveraging post-Games Olympic tourism is suggested in order to maximise the benefits of Olympic legacy and heritage in a host city’s tourism development

Play the cards, roll the dice – the integration of casinos within Asian tourism destination development strategy

New Asian casino destinations continue to emerge and expand their gambling options. The historical rhetoric of being a panacea to economic and tourism woes continues to dominant decades later. Yet the excessive regulatory environments and taxation regimes by authorities on the casino industry are unlike those applied to other destination tourism products. Once the domain of the United States in the 1990s with entertainment capitals such as Las Vegas and Atlantic City, the proliferation of legalised casino gaming is now accentuated in Asia in destinations such as Macao, Korea, Singapore and the Philippines. As a tourism product, this article highlights that the arguments for and against casinos are narrowly embedded in social and economic influences, with a limited emphasis on a broader holistic approach on the implications on overall tourism management and development. Observations to date suggest greater prominence and participation by Asia’s NTOs (National Tourism Offices) and DMOs (Destination Management Companies) are needed on the future of the casino’s role within the tourism system and destination master plan and vision

The impact of young people’s participation in events: Developing a model of social event impact

Purpose: This paper aims to explore the social impact that two events, the Adelaide Fringe Festival and the Clipsal 500, have on young residents (16-19 years old) of Adelaide. The purpose of this paper is to examine how young people participate in these events and how this affects their sense of involvement in the event and contributes to their identity development. Design/methodology/approach: A mixed methods approach was adopted in which focus groups and questionnaires were conducted with secondary school students. As an exploratory study, focus groups (n=24) were conducted in the first stage of the research. The results of the focus groups were used to develop a questionnaire that resulted in 226 useable responses. The final stage of the research explored one event in further depth in order to determine the influence of different participation levels. Findings: This study found that young people demonstrated more involvement in the Adelaide Fringe Festival and their identities were more influenced by this event. Further investigation of the Adelaide Fringe Festival also indicated that level of participation affects the social outcomes gained, with those participating to a greater degree achieving higher involvement and increased identity awareness. This is demonstrated through a model which aims to illustrate how an event impact an individual based on their role during the event. Originality/value: This paper applies two leisure concepts in order to analyse the impact of events. Activity involvement is a concept which examines the importance of the activity in the participant's life. Also of importance to young people is how activities contribute to their identities, especially because they are in a transitional period of their lives

Analyzing the Tagging Quality of the Spanish OpenStreetMap

In this paper, a framework for the assessment of the quality of OpenStreetMap is presented, comprising a batch of methods to analyze the quality of entity tagging. The approach uses Taginfo as a reference base and analyses quality measures such as completeness, compliance, consistence, granularity, richness and trust . The framework has been used to analyze the quality of OpenStreetMap in Spain, comparing the main cities of Spain. Also a comparison between Spain and some major European cities has been carried out. Additionally, a Web tool has been also developed in order to facilitate the same kind of analysis in any area of the world

Tourism and integrated development: a geographic perspective

This article discusses the influence of tourism on integrated development from spatial and temporal points of view. The growth of tourism as an activity has been acknowledged from all parts of the world and it appears the tourism sector is making a lot of contribution to economic development of countries that have developed their tourism potentials. Many empirical studies have come up with evidence that suggests that there exists a relationship between tourism demand and other variables such as transportation and spatial behaviour of tourists. Due to the infancy of tourism as a development strategy in the developing countries only little work has been done to address theoretical underpinnings of tourism and integrated development within the geographic framework. The importance of spatial integration makes geography an integral aspect of development that may be of invaluable relevance to the understanding of tourism growth. Arguments in this paper are marshalled on three levels: the geographers’ view of integrated development; tourism and economic development; and geographic question in tourism and integrated development. It is believed that with the integrated development of tourism at all geographic scales, spatial inequity would be drastically reduced

Perceived Impacts of Gambling: Integration of Two Theories

This study explores the race and educational attainment variations on resident perceptions and support for a proposed casino development. In addition, it investigates the influence of perceived benefits and costs on casino gambling support. The findings indicate that residents who are likely to receive personal benefits from gambling development tend to believe that its socioeconomic benefits outweigh the associated costs. Respondents\u27 race is found to exercise a significant influence on their perceptions of benefits and costs, and casino development support. This study integrates two separate research streams of social exchange theory and social representation theory, and in doing so makes a major theoretical contribution in tourism and gaming literature

Visitors to the city of Évora: Who are they?

Nowadays, driven by multiple factors, tourist demand presents patterned behaviour which is subdivided into several typologies according to destination, product consumed and visitor profile features. In the case of cultural tourism, a good example is that of historic cities, which have their own cultural identity and heritage, and compete to make themselves different from one another through many marketing strategies. This study presents the profile of visitors to the World Heritage City of Évora, including their travel motivations and level of satisfaction with the attributes. Subsequently, the main purpose of this study is to determine the cultural profile of visitors to the World Heritage City of Évora. The data collection technique applied was a visitor survey. The process adopted for the sample definition was a probabilistic sampling, namely the adoption of a stratified sampling plan, by place of residence. Further analysis shows that the most important motivations for visitors in selecting Évora are leisure, heritage/monuments and having a new cultural experience. However they indicate the fact that Évora is considered World Heritage City by UNESCO did influence the decision to visit this destination. Several findings provide the opportunity to establish adequate managerial and marketing strategies to suit the needs of the visitors

Savannah Hockey Classic: An Evaluation of Event Personality and Economic Impact

In 2009, the Savannah Sports Council hosted its 11th annual Savannah Hockey Classic. In order to assist the future marketing of this event, a study was undertaken to assist the Savannah Sports Council in 3 major ways: (1) To obtain a consumer profile of spectators, (2) to explore the economic impact of the event on the city of Savannah, and (3) to discover the perceived personality of the event (assist in sponsor recruitment). To reach the objectives of the study, a survey was conducted with 267 spectators of the Savannah Hockey Classic. The survey consisted of four sections: (1) Economic impact (2) Consumer behavior & preferences, (3) Attitude and image perceptions of the event and organizing body, and (4) Consumer demographic characteristics. The majority of respondents were male (62%) and Caucasian (95%). While their average age was 36, 78% of respondents were between the ages of 25 to 59. Spectators tended to be educated (61% with a college degree of some sort) and affluent (63% earn \u3e $50,000). Just over half (56%) of the spectators traveled to Savannah to attend the event. Eighty-one of the eighty-three out-of-town respondents reported spending at least 1 night in Savannah. However, 50% of out-of-town respondents said they would have come to Savannah even if the Hockey Classic was not taking place. Eighty-two percent said they would be visiting Savannah at some point in the following 3 months. This suggests that while the Hockey Classic is a popular event, most of the visitors would travel to Savannah even if the event did not take place. Spectators appear to have developed very positive feelings about the Savannah Hockey Classic. On a 7-point scale, respondents reported the following scores on a variety of items: Gratitude toward the Savannah Sports Council for organizing the event was very high 6.5, attitude regarding the success and quality of the hockey event itself was 6.4, and fan identification with the event was reported at 6.1. With regard to the image/brand of the event, respondents perceive the Hockey Classic to be: An exciting event (6.4 out of 7), a sincere/wholesome event (6.3 out of 7), and a competent and successful event (6.3 out of 7)

Innovation in tourism: Re-conceptualising and measuring the absorptive capacity of the hotel sector

Recent reviews of research on innovation in tourism have highlighted a number of weaknesses in the literature. Among these is the limited theorising and empirical investigation of innovative practices by tourism organisations. This paper responds to these concerns by examining one important dimension of innovation within commercial tourism organisations, namely their ability to acquire, assimilate and utilise external knowledge (absorptive capacity) for competitive advantage. The topic is pertinent because there is evidence to suggest that tourism organisations are particularly dependent on external sources of knowledge when compared with businesses in other sectors. Following a discussion of the conceptual antecedents of absorptive capacity and its dimensions, a validated instrument for its measurement is developed and used to measure the absorptive capacity of the British hotel sector. The results suggest that current conceptions of absorptive capacity have limitations when applied to tourism enterprises. Absorptive capacity is re-conceptualised to overcome these deficiencies. The research and policy implications of the findings are discussed. © 2014 Elsevier Ltd