What value do consumers really expect from Product Service Systems? : Reflections on how a different conception of value could facilitate the implementation of PSS in consumer markets

Purpose – This paper explores how PSS may create value in consumer markets in urban environment and how consumers value PSS beyond a narrow focus on functionality. Design/ methodology/approach – Within a case study of a use orientated PSS based on baby products, we conducted ten ethnographic interviews of current users of the scheme. Findings – Our data gives evidence that some of these products are important possessions for consumers’ identity construction. In contrast with highly visible products such as push-chairs, however, baby cots and car seats are seen by consumers from a more utilitarian perspective. Practical implications – The design of a PSS provision around products which are highly symbolic is problematic because of a need to fully understand the complex symbolism and hedonic value consumers attribute to these products. Originality /value – We fill a gap in PSS research by adopting a constructivist perspective to explore the multidimensional value consumers co-create around a baby products PSS.Non peer reviewedFinal Accepted Versio

The technological mediation of mathematics and its learning

This paper examines the extent to which mathematical knowledge, and its related pedagogy, is inextricably linked to the tools – physical, virtual, cultural – in which it is expressed. Our goal is to focus on a few exemplars of computational tools, and to describe with some illustrative examples, how mathematical meanings are shaped by their use. We begin with an appraisal of the role of digital technologies, and our rationale for focusing on them. We present four categories of digital tool-use that distinguish their differing potential to shape mathematical cognition. The four categories are: i. dynamic and graphical tools, ii. tools that outsource processing power, iii. new representational infrastructures, and iv. the implications of highbandwidth connectivity on the nature of mathematics activity. In conclusion, we draw out the implications of this analysis for mathematical epistemology and the mathematical meanings students develop. We also underline the central importance of design, both of the tools themselves and the activities in which they are embedded

A Universalist strategy for the design of Assistive Technology

Assistive Technologies are specialized products aiming to partly compensate for the loss of autonomy experienced by disabled people. Because they address special needs in a highly-segmented market, they are often considered as niche products. To improve their design and make them tend to Universality, we propose the EMFASIS framework (Extended Modularity, Functional Accessibility, and Social Integration Strategy). We first elaborate on how this strategy conciliates niche and Universalist views, which may appear conflicting at first sight. We then present three examples illustrating its application for designing Assistive Technologies: the design of an overbed table, an upper-limb powered orthose and a powered wheelchair. We conclude on the expected outcomes of our strategy for the social integration and participation of disabled people

Motivations for OpenLearn: the Open University's Open Content Initiative

This short paper is a contribution to the Organisation for Economic Co-operation and Development (OECD) expert workshop to help identify "motivations, benefits and barriers for institutions producing open educational resources". The motivations are examined by looking at the reasons behind the launch by the Open University in the UK of a web based collection of open educational resources, OpenLearn. OpenLearn launched on October 25th 2006 and reflects an initiative backed by the William and Flora Hewlett Foundation and the Open University to develop a learning environment (LearningSpace) and an accompanying educator environment (LabSpace) giving free access to material derived from Open University courses. There are of course many reasons for the taking part in open educational resources and so this paper considers motivations in community, organisational, technical and economic terms.The paper was initially prepared for the OECD experts meeting on Open Educational Resources 26-27 October 2006 in Barcelona, Spain

A Transaction-oriented architecture for enterprise systems

Many enterprises risk business transactions based on information systems that are incomplete or misleading, given that 80-85% of all corporate information remains outside of their processing scope. It highlights that the bulk of information is too unstructured for these systems to process, but must be taken into account if those systems are to provide effective support. Computer technology nonetheless continues to become more and more predominant, illustrated by SAP A.G. recognising that 65-70% of the world's transactions are run using their technology. Using SAP as an illustrative case study, and by bringing in the benefits of technologies such as Service-Oriented Architecture (SOA), Business Process Management (BPM), Enterprise Architecture Frameworks (EA) and Conceptual Structures, a practical roadmap is identified to a Transaction-Oriented Architecture (TOA) that is predicated on the Transaction Concept. This concept builds upon the Resources-Events-Agents (REA) modelling pattern that is close to business reality. Enterprise systems can thus better incorporate that missing 80-85% of hitherto too-unstructured information thereby allowing enterprise systems vendors such as SAP, their competitors, customers, suppliers and partners to do an ever better job with the world's transactions

Are creative cities good places for creative people? notes on the social conditions for cultural production in contemporary economy

Purpose: This paper discusses the social conditions for cultural production in contemporary cities, in the context of a globalized economy, with rising importance of the integration of cognitive, symbolic and emotional elements into tradable products and services. Although the agglomeration dynamics of creative activities in urban contexts and the social or spatial inequalities related to processes of urban reorganization in Post-Fordist societies have been analysed in the last years, the interrelations between these aspects still lack adequate investigation and empirical analysis. Methodology/Approach: By synthetizing diverse theoretical contributions related to different levels and interactions arising from creative activities, their transformations into tradable products (commodification) and some of their spatial implications in the urban context (agglomeration, externalities, identity, place branding and gentrification), the article emphasizes the different benefits obtained by the agents involved in this process, potentially contributing for increasing social conflicts and to a process of cultural homogenization with negative implications on the uniqueness and authenticity of places. Findings: Benefits arising from the externalities generated by the agglomeration of cultural production and creative activities can be framed within the "Common Pool of Resources" approach, suggesting that a more balanced share of the benefits can be obtained by means of participatory processes for city planning and development. Research Limitation/implication:The paper is based on a conceptual approach and further empirical research can be useful in order to test the formulations proposed. Originality/Value of paper: This analysis leads to the identification of different questions for further research, by combining quantitative analysis for the measurement of cultural and creative externalities and modelling processes for the distribution of benefits arising from cultural production, with qualitative analysis related to participatory processes of urban planning and monitoring