Evolutionary intelligent agents for e-commerce: Generic preference detection with feature analysis

Product recommendation and preference tracking systems have been adopted extensively in e-commerce businesses. However, the heterogeneity of product attributes results in undesired impediment for an efficient yet personalized e-commerce product brokering. Amid the assortment of product attributes, there are some intrinsic generic attributes having significant relation to a customer’s generic preference. This paper proposes a novel approach in the detection of generic product attributes through feature analysis. The objective is to provide an insight to the understanding of customers’ generic preference. Furthermore, a genetic algorithm is used to find the suitable feature weight set, hence reducing the rate of misclassification. A prototype has been implemented and the experimental results are promising

Case-based reasoning and system design: An integrated approach based on ontology and preference modeling

This paper addresses the fulfillment of requirements related to case-based reasoning (CBR) processes for system design. Considering that CBR processes are well suited for problem solving, the proposed method concerns the definition of an integrated CBR process in line with system engineering principles. After the definition of the requirements that the approach has to fulfill, an ontology is defined to capitalize knowledge about the design within concepts. Based on the ontology, models are provided for requirements and solutions representation. Next, a recursive CBR process, suitable for system design, is provided. Uncertainty and designer preferences as well as ontological guidelines are considered during the requirements definition, the compatible cases retrieval, and the solution definition steps. This approach is designed to give flexibility within the CBR process as well as to provide guidelines to the designer. Such questions as the following are conjointly treated: how to guide the designer to be sure that the requirements are correctly defined and suitable for the retrieval step, how to retrieve cases when there are no available similarity measures, and how to enlarge the research scope during the retrieval step to obtain a sufficient panel of solutions. Finally, an example of system engineering in the aeronautic domain illustrates the proposed method. A testbed has been developed and carried out to evaluate the performance of the retrieval algorithm and a software prototype has been developed in order to test the approach. The outcome of this work is a recursive CBR process suitable to engineering design and compatible with standards. Requirements are modeled by means of flexible constraints, where the designer preferences are used to express the flexibility. Similar solutions can be retrieved even if similarity measures between features are not available. Simultaneously, ontological guidelines are used to guide the process and to aid the designer to express her/his preferences

Natural Language Processing in-and-for Design Research

We review the scholarly contributions that utilise Natural Language Processing (NLP) methods to support the design process. Using a heuristic approach, we collected 223 articles published in 32 journals and within the period 1991-present. We present state-of-the-art NLP in-and-for design research by reviewing these articles according to the type of natural language text sources: internal reports, design concepts, discourse transcripts, technical publications, consumer opinions, and others. Upon summarizing and identifying the gaps in these contributions, we utilise an existing design innovation framework to identify the applications that are currently being supported by NLP. We then propose a few methodological and theoretical directions for future NLP in-and-for design research

Architecture value mapping: using fuzzy cognitive maps as a reasoning mechanism for multi-criteria conceptual design evaluation

The conceptual design phase is the most critical phase in the systems engineering life cycle. The design concept chosen during this phase determines the structure and behavior of the system, and consequently, its ability to fulfill its intended function. A good conceptual design is the first step in the development of a successful artifact. However, decision-making during conceptual design is inherently challenging and often unreliable. The conceptual design phase is marked by an ambiguous and imprecise set of requirements, and ill-defined system boundaries. A lack of usable data for design evaluation makes the problem worse. In order to assess a system accurately, it is necessary to capture the relationships between its physical attributes and the stakeholders\u27 value objectives. This research presents a novel conceptual architecture evaluation approach that utilizes attribute-value networks, designated as \u27Architecture Value Maps\u27, to replicate the decision makers\u27 cogitative processes. Ambiguity in the system\u27s overall objectives is reduced hierarchically to reveal a network of criteria that range from the abstract value measures to the design-specific performance measures. A symbolic representation scheme, the 2-Tuple Linguistic Representation is used to integrate different types of information into a common computational format, and Fuzzy Cognitive Maps are utilized as the reasoning engine to quantitatively evaluate potential design concepts. A Linguistic Ordered Weighted Average aggregation operator is used to rank the final alternatives based on the decision makers\u27 risk preferences. The proposed methodology provides systems architects with the capability to exploit the interrelationships between a system\u27s design attributes and the value that stakeholders associate with these attributes, in order to design robust, flexible, and affordable systems --Abstract, page iii

Intelligent Agents for Negotiation and Recommendation in Mass Customization

Mass customization, as a means to meet individual consumer’s need on a large scale, has recently attracted the attention of both researchers and practitioners. However, as customers and their needs grow increasingly diverse, meeting every consumer’s need has become a surefire way to add unnecessary cost and complexity to operations. Furthermore, consumers are not all really ready for mass customization. They have to face inconveniences such as expensive price, delay delivery and they have to spend time “designing” their product. In order to solve this problem, we proposed a way of intelligent agent assisted negotiation and recommendation. The recommendation is a preference elicitation process, while the negotiation is a communication process based on the situation of manufacturer, such as the inventory level, production cost and lead time. With the aid of intelligent agent of negotiation and recommendation, a good balance between efficiency and customer satisfactions of mass customization can be reached

Forum Session at the First International Conference on Service Oriented Computing (ICSOC03)

The First International Conference on Service Oriented Computing (ICSOC) was held in Trento, December 15-18, 2003. The focus of the conference ---Service Oriented Computing (SOC)--- is the new emerging paradigm for distributed computing and e-business processing that has evolved from object-oriented and component computing to enable building agile networks of collaborating business applications distributed within and across organizational boundaries. Of the 181 papers submitted to the ICSOC conference, 10 were selected for the forum session which took place on December the 16th, 2003. The papers were chosen based on their technical quality, originality, relevance to SOC and for their nature of being best suited for a poster presentation or a demonstration. This technical report contains the 10 papers presented during the forum session at the ICSOC conference. In particular, the last two papers in the report ere submitted as industrial papers