2,248 research outputs found
Mobile heritage practices. Implications for scholarly research, user experience design, and evaluation methods using mobile apps.
Mobile heritage apps have become one of the most popular means for audience
engagement and curation of museum collections and heritage contexts. This
raises practical and ethical questions for both researchers and practitioners, such
as: what kind of audience engagement can be built using mobile apps? what are
the current approaches? how can audience engagement with these experience
be evaluated? how can those experiences be made more resilient, and in turn
sustainable? In this thesis I explore experience design scholarships together with
personal professional insights to analyse digital heritage practices with a view to
accelerating thinking about and critique of mobile apps in particular. As a result,
the chapters that follow here look at the evolution of digital heritage practices,
examining the cultural, societal, and technological contexts in which mobile
heritage apps are developed by the creative media industry, the academic
institutions, and how these forces are shaping the user experience design
methods. Drawing from studies in digital (critical) heritage, Human-Computer
Interaction (HCI), and design thinking, this thesis provides a critical analysis of
the development and use of mobile practices for the heritage. Furthermore,
through an empirical and embedded approach to research, the thesis also
presents auto-ethnographic case studies in order to show evidence that mobile
experiences conceptualised by more organic design approaches, can result in
more resilient and sustainable heritage practices. By doing so, this thesis
encourages a renewed understanding of the pivotal role of these practices in the
broader sociocultural, political and environmental changes.AHRC REAC
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Towards a systems-based framework for understanding the diffusion of technology: A case study of a modest technological innovation in the multi-agency context of policing
Technological innovation in policing is being given greater emphasis. In public discourse about technology and policing, there is often a focus on large-scale projects that are known to fail, sometimes at significant cost. The implementation of smaller innovations are often overlooked. This thesis examines practice of innovation and adoption in the context of multi-agency working.
The literature review in this thesis reveals that little is known about contexts where decision making does not rest with the police and exposes potential limitations in the use of diffusion and adoption frameworks/models. The research question is: In the context of multi-agency diffusion and adoption of a technology to enhance policing, can systems thinking techniques enhance, or even replace, existing frameworks and models?
This empirical research study looks at the adoption of a relatively simple technology that scans identification documents. However, the decision to adopt and implement an ID scanner takes place within a complex setting. Tracking an adoption decision requires understanding of the various actors and their roles. The research includes 48 semi-structured interviews with police officers, premises owners and managers and other stakeholders involved in the decision to adopt an ID scanner. Their perceptions of the history leading to an adoption decision, their own role and that of other key actors is examined.
Initial analysis takes place using spray diagrams and further analysis is made through the lenses of existing diffusion and adoption frameworks/models. Subsequently systems thinking techniques are deployed and the additional insights they provide are highlighted. This research finds that systems thinking can extend understanding of multi-agency diffusion and adoption decisions when compared with solely utilising existing frameworks/models. Finally, the research proposes a systems-based framework for collaborative diffusion and adoption analysis
Impact of the Increased Use of Telehealth on Health Care Management and Administration: The Case of New Care Management Practices
The COVID-19 pandemic has brought unprecedented challenges to healthcare systems worldwide, forcing them to adapt and implement alternative modes of healthcare delivery quickly. Telehealth, the delivery of healthcare services through telecommunication technologies, has become crucial in providing continuous care while reducing the risk of virus transmission. This qualitative study aimed to explore healthcare managers\u27 perceptions of the use of telehealth and its impact on healthcare practices during the pandemic, particularly in terms of provision and quality control. A purposive sample of 10 healthcare managers from different healthcare settings in the United States participated in semi-structured interviews conducted via video conferencing. The interviews were transcribed and analyzed using thematic analysis. The findings revealed six overarching themes: (1) perceived benefits of telehealth, including increased accessibility, convenience, and efficiency; (2) challenges and limitations of telehealth; (3) role of telehealth in shaping healthcare practices; (4) implications for quality control, including the need for standardization, training, and evaluation measures; (5) leadership and innovation in telehealth; and (6) future of telehealth in healthcare management. This study provides insights into how healthcare managers perceive the use of telehealth and how it shapes healthcare practices during the COVID-19 pandemic. The findings suggest that telehealth can potentially improve healthcare provision and quality control, but its implementation requires addressing challenges and limitations and adapting to evolving healthcare needs. Future research can build on these findings by exploring the perspectives of other stakeholders, such as healthcare providers and patients, and examining the long-term effects of telehealth on healthcare practices
Archaeological palaeoenvironmental archives: challenges and potential
This Arts and Humanities Research Council (AHRC) sponsored collaborative doctoral project represents one of
the most significant efforts to collate quantitative and qualitative data that can elucidate practices related to
archaeological palaeoenvironmental archiving in England. The research has revealed that archived
palaeoenvironmental remains are valuable resources for archaeological research and can clarify subjects that
include the adoption and importation of exotic species, plant and insect invasion, human health and diet, and
plant and animal husbandry practices. In addition to scientific research, archived palaeoenvironmental remains
can provide evidence-based narratives of human resilience and climate change and offer evidence of the
scientific process, making them ideal resources for public science engagement. These areas of potential have
been realised at an imperative time; given that waterlogged palaeoenvironmental remains at significant sites
such as Star Carr, Must Farm, and Flag Fen, archaeological deposits in towns and cities are at risk of decay due
to climate change-related factors, and unsustainable agricultural practices. Innovative approaches to collecting
and archiving palaeoenvironmental remains and maintaining existing archives will permit the creation of an
accessible and thorough national resource that can service archaeologists and researchers in the related fields
of biology and natural history. Furthermore, a concerted effort to recognise absences in archaeological
archives, matched by an effort to supply these deficiencies, can produce a resource that can contribute to an
enduring geographical and temporal record of England's biodiversity, which can be used in perpetuity in the
face of diminishing archaeological and contemporary natural resources.
To realise these opportunities, particular challenges must be overcome. The most prominent of these include
inconsistent collection policies resulting from pressures associated with shortages in storage capacity and
declining specialist knowledge in museums and repositories combined with variable curation practices. Many of
these challenges can be resolved by developing a dedicated storage facility that can focus on the ongoing
conservation and curation of palaeoenvironmental remains. Combined with an OASIS + module designed to
handle and disseminate data pertaining to palaeoenvironmental archives, remains would be findable,
accessible, and interoperable with biological archives and collections worldwide. Providing a national centre for
curating palaeoenvironmental remains and a dedicated digital repository will require significant funding.
Funding sources could be identified through collaboration with other disciplines. If sufficient funding cannot be
identified, options that would require less financial investment, such as high-level archive audits and the
production of guidance documents, will be able to assist all stakeholders with the improved curation,
management, and promotion of the archived resource
NEMISA Digital Skills Conference (Colloquium) 2023
The purpose of the colloquium and events centred around the central role that data plays
today as a desirable commodity that must become an important part of massifying digital
skilling efforts. Governments amass even more critical data that, if leveraged, could
change the way public services are delivered, and even change the social and economic
fortunes of any country. Therefore, smart governments and organisations increasingly
require data skills to gain insights and foresight, to secure themselves, and for improved
decision making and efficiency. However, data skills are scarce, and even more
challenging is the inconsistency of the associated training programs with most curated for
the Science, Technology, Engineering, and Mathematics (STEM) disciplines.
Nonetheless, the interdisciplinary yet agnostic nature of data means that there is
opportunity to expand data skills into the non-STEM disciplines as well.College of Engineering, Science and Technolog
Integrated Approaches to Digital-enabled Design for Manufacture and Assembly: A Modularity Perspective and Case Study of Huoshenshan Hospital in Wuhan, China
Countries are trying to expand their healthcare capacity through advanced construction, modular innovation, digital technologies and integrated design approaches such as Design for Manufacture and Assembly (DfMA). Within the context of China, there is a need for stronger implementation of digital technologies and DfMA, as well as a knowledge gap regarding how digital-enabled DfMA is implemented. More critically, an integrated approach is needed in addition to DfMA guidelines and digital-enabled approaches.
For this research, a mixed method was used. Questionnaires defined the context of Huoshenshan Hospital, namely the healthcare construction in China. Then, Huoshenshan Hospital provided a case study of the first emergency hospital which addressed the uncertainty of COVID-19. This extreme project, a 1,000-bed hospital built in 10 days, implemented DfMA in healthcare construction and provides an opportunity to examine the use of modularity. A workshop with a design institution provided basic facts and insight into past practice and was followed by interviews with 18 designers, from various design disciplines, who were involved in the project. Finally, multiple archival materials were used as secondary data sources.
It was found that complexity hinders building systems integration, while reinforcement relationships between multiple dimensions of modularity (across organisation-process-product-supply chain dimensions) are the underlying mechanism that allows for the reduction of complexity and the integration of building systems. Promoting integrated approaches to DfMA relies on adjusting and coupling multi-dimensional modular reinforcement relationships (namely, relationships of modular alignment, modular complement, and modular incentive). Thus, the building systems integrator can use these three approaches to increase the success of digital-enabled DfMA
A Process Model for Continuous Public Service Improvement: Demonstrated in Local Government Context for Smart Cities.
The new era of the smart city is accompanied by Information and Communication Technology (ICT) and many other technologies to improve the quality of life for the citizen of the modern city, that in turn, has brought immense opportunities as well as challenges for government and organizations. Local authorities of the cities provide multiple services across different domains to the citizens (e.g. transport, health, environment, housing, etc.). Citizens are involved during different stages of smart city services and provide their feedback across those domains. Existing smart city initiatives provide various technological platforms for gathering citizens’ feedback to provide improved quality of services to them. Even though technological developments have resulted in a higher degree of digitalization, there is a need for improvement in the services provided by municipalities. There are multiple engagement platforms to obtain citizens’ feedback for the improvement of smart city services and to transform public services. However, limited studies consider the challenges faced by practitioners at the local level during the incorporation of those feedback for further service improvement. As a result, city services fail to fulfil the need of citizens and do not meet the goals set by existing engagement platforms. Technology-oriented solutions in the public sector domain require a logical and structured approach for the transformation of public services and digitalization. Enterprise Architecture (EA) can provide this structured approach to transform public services by providing a medium to manage change, and to respond to the need of multiple stakeholders including citizens. Thus, this research proposes a process model based on the guidelines of EA and the collaboration with practitioners that would assist local authorities to provide improved services to the citizens and fulfil their needs
Ethnographies of Collaborative Economies across Europe: Understanding Sharing and Caring
"Sharing economy" and "collaborative economy" refer to a proliferation of initiatives, business models, digital platforms and forms of work that characterise contemporary life: from community-led initiatives and activist campaigns, to the impact of global sharing platforms in contexts such as network hospitality, transportation, etc. Sharing the common lens of ethnographic methods, this book presents in-depth examinations of collaborative economy phenomena. The book combines qualitative research and ethnographic methodology with a range of different collaborative economy case studies and topics across Europe. It uniquely offers a truly interdisciplinary approach. It emerges from a unique, long-term, multinational, cross-European collaboration between researchers from various disciplines (e.g., sociology, anthropology, geography, business studies, law, computing, information systems), career stages, and epistemological backgrounds, brought together by a shared research interest in the collaborative economy. This book is a further contribution to the in-depth qualitative understanding of the complexities of the collaborative economy phenomenon. These rich accounts contribute to the painting of a complex landscape that spans several countries and regions, and diverse political, cultural, and organisational backdrops. This book also offers important reflections on the role of ethnographic researchers, and on their stance and outlook, that are of paramount interest across the disciplines involved in collaborative economy research
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