2,248 research outputs found

    Mobile heritage practices. Implications for scholarly research, user experience design, and evaluation methods using mobile apps.

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    Mobile heritage apps have become one of the most popular means for audience engagement and curation of museum collections and heritage contexts. This raises practical and ethical questions for both researchers and practitioners, such as: what kind of audience engagement can be built using mobile apps? what are the current approaches? how can audience engagement with these experience be evaluated? how can those experiences be made more resilient, and in turn sustainable? In this thesis I explore experience design scholarships together with personal professional insights to analyse digital heritage practices with a view to accelerating thinking about and critique of mobile apps in particular. As a result, the chapters that follow here look at the evolution of digital heritage practices, examining the cultural, societal, and technological contexts in which mobile heritage apps are developed by the creative media industry, the academic institutions, and how these forces are shaping the user experience design methods. Drawing from studies in digital (critical) heritage, Human-Computer Interaction (HCI), and design thinking, this thesis provides a critical analysis of the development and use of mobile practices for the heritage. Furthermore, through an empirical and embedded approach to research, the thesis also presents auto-ethnographic case studies in order to show evidence that mobile experiences conceptualised by more organic design approaches, can result in more resilient and sustainable heritage practices. By doing so, this thesis encourages a renewed understanding of the pivotal role of these practices in the broader sociocultural, political and environmental changes.AHRC REAC

    Impact of the Increased Use of Telehealth on Health Care Management and Administration: The Case of New Care Management Practices

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    The COVID-19 pandemic has brought unprecedented challenges to healthcare systems worldwide, forcing them to adapt and implement alternative modes of healthcare delivery quickly. Telehealth, the delivery of healthcare services through telecommunication technologies, has become crucial in providing continuous care while reducing the risk of virus transmission. This qualitative study aimed to explore healthcare managers\u27 perceptions of the use of telehealth and its impact on healthcare practices during the pandemic, particularly in terms of provision and quality control. A purposive sample of 10 healthcare managers from different healthcare settings in the United States participated in semi-structured interviews conducted via video conferencing. The interviews were transcribed and analyzed using thematic analysis. The findings revealed six overarching themes: (1) perceived benefits of telehealth, including increased accessibility, convenience, and efficiency; (2) challenges and limitations of telehealth; (3) role of telehealth in shaping healthcare practices; (4) implications for quality control, including the need for standardization, training, and evaluation measures; (5) leadership and innovation in telehealth; and (6) future of telehealth in healthcare management. This study provides insights into how healthcare managers perceive the use of telehealth and how it shapes healthcare practices during the COVID-19 pandemic. The findings suggest that telehealth can potentially improve healthcare provision and quality control, but its implementation requires addressing challenges and limitations and adapting to evolving healthcare needs. Future research can build on these findings by exploring the perspectives of other stakeholders, such as healthcare providers and patients, and examining the long-term effects of telehealth on healthcare practices

    Archaeological palaeoenvironmental archives: challenges and potential

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    This Arts and Humanities Research Council (AHRC) sponsored collaborative doctoral project represents one of the most significant efforts to collate quantitative and qualitative data that can elucidate practices related to archaeological palaeoenvironmental archiving in England. The research has revealed that archived palaeoenvironmental remains are valuable resources for archaeological research and can clarify subjects that include the adoption and importation of exotic species, plant and insect invasion, human health and diet, and plant and animal husbandry practices. In addition to scientific research, archived palaeoenvironmental remains can provide evidence-based narratives of human resilience and climate change and offer evidence of the scientific process, making them ideal resources for public science engagement. These areas of potential have been realised at an imperative time; given that waterlogged palaeoenvironmental remains at significant sites such as Star Carr, Must Farm, and Flag Fen, archaeological deposits in towns and cities are at risk of decay due to climate change-related factors, and unsustainable agricultural practices. Innovative approaches to collecting and archiving palaeoenvironmental remains and maintaining existing archives will permit the creation of an accessible and thorough national resource that can service archaeologists and researchers in the related fields of biology and natural history. Furthermore, a concerted effort to recognise absences in archaeological archives, matched by an effort to supply these deficiencies, can produce a resource that can contribute to an enduring geographical and temporal record of England's biodiversity, which can be used in perpetuity in the face of diminishing archaeological and contemporary natural resources. To realise these opportunities, particular challenges must be overcome. The most prominent of these include inconsistent collection policies resulting from pressures associated with shortages in storage capacity and declining specialist knowledge in museums and repositories combined with variable curation practices. Many of these challenges can be resolved by developing a dedicated storage facility that can focus on the ongoing conservation and curation of palaeoenvironmental remains. Combined with an OASIS + module designed to handle and disseminate data pertaining to palaeoenvironmental archives, remains would be findable, accessible, and interoperable with biological archives and collections worldwide. Providing a national centre for curating palaeoenvironmental remains and a dedicated digital repository will require significant funding. Funding sources could be identified through collaboration with other disciplines. If sufficient funding cannot be identified, options that would require less financial investment, such as high-level archive audits and the production of guidance documents, will be able to assist all stakeholders with the improved curation, management, and promotion of the archived resource

    NEMISA Digital Skills Conference (Colloquium) 2023

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    The purpose of the colloquium and events centred around the central role that data plays today as a desirable commodity that must become an important part of massifying digital skilling efforts. Governments amass even more critical data that, if leveraged, could change the way public services are delivered, and even change the social and economic fortunes of any country. Therefore, smart governments and organisations increasingly require data skills to gain insights and foresight, to secure themselves, and for improved decision making and efficiency. However, data skills are scarce, and even more challenging is the inconsistency of the associated training programs with most curated for the Science, Technology, Engineering, and Mathematics (STEM) disciplines. Nonetheless, the interdisciplinary yet agnostic nature of data means that there is opportunity to expand data skills into the non-STEM disciplines as well.College of Engineering, Science and Technolog

    Integrated Approaches to Digital-enabled Design for Manufacture and Assembly: A Modularity Perspective and Case Study of Huoshenshan Hospital in Wuhan, China

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    Countries are trying to expand their healthcare capacity through advanced construction, modular innovation, digital technologies and integrated design approaches such as Design for Manufacture and Assembly (DfMA). Within the context of China, there is a need for stronger implementation of digital technologies and DfMA, as well as a knowledge gap regarding how digital-enabled DfMA is implemented. More critically, an integrated approach is needed in addition to DfMA guidelines and digital-enabled approaches. For this research, a mixed method was used. Questionnaires defined the context of Huoshenshan Hospital, namely the healthcare construction in China. Then, Huoshenshan Hospital provided a case study of the first emergency hospital which addressed the uncertainty of COVID-19. This extreme project, a 1,000-bed hospital built in 10 days, implemented DfMA in healthcare construction and provides an opportunity to examine the use of modularity. A workshop with a design institution provided basic facts and insight into past practice and was followed by interviews with 18 designers, from various design disciplines, who were involved in the project. Finally, multiple archival materials were used as secondary data sources. It was found that complexity hinders building systems integration, while reinforcement relationships between multiple dimensions of modularity (across organisation-process-product-supply chain dimensions) are the underlying mechanism that allows for the reduction of complexity and the integration of building systems. Promoting integrated approaches to DfMA relies on adjusting and coupling multi-dimensional modular reinforcement relationships (namely, relationships of modular alignment, modular complement, and modular incentive). Thus, the building systems integrator can use these three approaches to increase the success of digital-enabled DfMA

    A Process Model for Continuous Public Service Improvement: Demonstrated in Local Government Context for Smart Cities.

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    The new era of the smart city is accompanied by Information and Communication Technology (ICT) and many other technologies to improve the quality of life for the citizen of the modern city, that in turn, has brought immense opportunities as well as challenges for government and organizations. Local authorities of the cities provide multiple services across different domains to the citizens (e.g. transport, health, environment, housing, etc.). Citizens are involved during different stages of smart city services and provide their feedback across those domains. Existing smart city initiatives provide various technological platforms for gathering citizens’ feedback to provide improved quality of services to them. Even though technological developments have resulted in a higher degree of digitalization, there is a need for improvement in the services provided by municipalities. There are multiple engagement platforms to obtain citizens’ feedback for the improvement of smart city services and to transform public services. However, limited studies consider the challenges faced by practitioners at the local level during the incorporation of those feedback for further service improvement. As a result, city services fail to fulfil the need of citizens and do not meet the goals set by existing engagement platforms. Technology-oriented solutions in the public sector domain require a logical and structured approach for the transformation of public services and digitalization. Enterprise Architecture (EA) can provide this structured approach to transform public services by providing a medium to manage change, and to respond to the need of multiple stakeholders including citizens. Thus, this research proposes a process model based on the guidelines of EA and the collaboration with practitioners that would assist local authorities to provide improved services to the citizens and fulfil their needs

    Ethnographies of Collaborative Economies across Europe: Understanding Sharing and Caring

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    "Sharing economy" and "collaborative economy" refer to a proliferation of initiatives, business models, digital platforms and forms of work that characterise contemporary life: from community-led initiatives and activist campaigns, to the impact of global sharing platforms in contexts such as network hospitality, transportation, etc. Sharing the common lens of ethnographic methods, this book presents in-depth examinations of collaborative economy phenomena. The book combines qualitative research and ethnographic methodology with a range of different collaborative economy case studies and topics across Europe. It uniquely offers a truly interdisciplinary approach. It emerges from a unique, long-term, multinational, cross-European collaboration between researchers from various disciplines (e.g., sociology, anthropology, geography, business studies, law, computing, information systems), career stages, and epistemological backgrounds, brought together by a shared research interest in the collaborative economy. This book is a further contribution to the in-depth qualitative understanding of the complexities of the collaborative economy phenomenon. These rich accounts contribute to the painting of a complex landscape that spans several countries and regions, and diverse political, cultural, and organisational backdrops. This book also offers important reflections on the role of ethnographic researchers, and on their stance and outlook, that are of paramount interest across the disciplines involved in collaborative economy research
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