On a Multiserver Queueing System with Customers’ Impatience Until the End of Service Under Single and Multiple Vacation Policies

This paper deals with a multiserver queueing system with Bernoulli feedback and impatient customers (balking and reneging) under synchronous multiple and single vacation policies. Reneged customers may be retained in the system. Using probability generating functions (PGFs) technique, we formally obtain the steady-state solution of the proposed queueing system. Further, important performance measures and cost model are derived. Finally, numerical examples are presented

Performance Analysis of an M/M/1 Queue with N-policy Interrupted Closedown Preventive Maintenance Balking and Feedback

This paper investigates the transient and stationary behavior of a M/M/1 queueing model with N-policy, interrupted closedown, balking, feedback and preventive maintenance. The server stays dormant (off state) until N customers accumulate in the queue and then starts an exhaustive service (on state). After the service, each customer may either leave the system or get immediate feedback. When the system becomes empty, the server resumes closedown. If any arrival occurs before the completion of closedown time, the closedown work of the server is interrupted and starts the busy period in an exhaustive manner. If no arrival occurs during the closedown time, the server commences preventive maintenance work. When this period ends, the server moves to the idle state and waits N accumulate for service. When the Nth one enters the queue, the server starts the service. The customers may either join the queue or balk when the size of the system is less than N and the server is in off state. The transient and stationary system size probabilities of the proposed model are derived by the method of generating function. Some system performance indices are computed and the numerical simulations are also presented

Performance analysis of time-dependent queueing systems: survey and classification

Many queueing systems are subject to time-dependent changes in system parameters, such as the arrival rate or number of servers. Examples include time-dependent call volumes and agents at inbound call centers, time-varying air traffic at airports, time-dependent truck arrival rates at seaports, and cyclic message volumes in computer systems.There are several approaches for the performance analysis of queueing systems with deterministic parameter changes over time. In this survey, we develop a classification scheme that groups these approaches according to their underlying key ideas into (i) numerical and analytical solutions,(ii)approaches based on models with piecewise constant parameters, and (iii) approaches based on mod-ified system characteristics. Additionally, we identify links between the different approaches and provide a survey of applications that are categorized into service, road and air traffic, and IT systems