Automated software quality visualisation using fuzzy logic techniques

In the past decade there has been a concerted effort by the software industry to improve the quality of its products. This has led to the inception of various techniques with which to control and measure the process involved in software development. Methods like the Capability Maturity Model have introduced processes and strategies that require measurement in the form of software metrics. With the ever increasing number of software metrics being introduced by capability based processes, software development organisations are finding it more difficult to understand and interpret metric scores. This is particularly problematic for senior management and project managers where analysis of the actual data is not feasible. This paper proposes a method with which to visually represent metric scores so that managers can easily see how their organisation is performing relative to quality goals set for each type of metric. Acting primarily as a proof of concept and prototype, we suggest ways in which real customer needs can be translated into a feasible technical solution. The solution itself visualises metric scores in the form of a tree structure and utilises Fuzzy Logic techniques, XGMML, Web Services and the .NET Framework. Future work is proposed to extend the system from the prototype stage and to overcome a problem with the masking of poor scores

Evaluation of e-learning web sites using fuzzy axiomatic design based approach

High quality web site has been generally recognized as a critical enabler to conduct online business. Numerous studies exist in the literature to measure the business performance in relation to web site quality. In this paper, an axiomatic design based approach for fuzzy group decision making is adopted to evaluate the quality of e-learning web sites. Another multi-criteria decision making technique, namely fuzzy TOPSIS, is applied in order to validate the outcome. The methodology proposed in this paper has the advantage of incorporating requirements and enabling reductions in the problem size, as compared to fuzzy TOPSIS. A case study focusing on Turkish e-learning websites is presented, and based on the empirical findings, managerial implications and recommendations for future research are offered

AN INTERVAL TYPE 2 FUZZY EVIDENTIAL REASONING APPROACH TO PERSONNEL RECRUITMENT

Recruitment process is a procedure of selecting an ideal candidate amongst different applicants who suit the qualifications required by the given institution in the best way. Due to the multi criteria nature of the recruitment process, it involves contradictory, numerous and incommensurable criteria that are based on quantitative and qualitative measurements. Quantitative criteria evaluation are not always dependent on the judgement of the expert, they are expressed in either monetary terms or engineering measurements, meanwhile qualitative criteria evaluation depend on the subjective judgement of the decision maker, human evaluation which is often characterized with subjectivity and uncertainties in decision making. Given the uncertain, ambiguous, and vague nature of recruitment process there is need for an applicable methodology that could resolve various inherent uncertainties of human evaluation during the decision making process. This work thus proposes an interval type 2 fuzzy evidential reasoning approach to recruitment process. The approach is in three phases; in the first phase in order to capture word uncertainty an interval type 2(IT2) fuzzy set Hao and Mendel Approach (HMA) is proposed to model the qualification requirement for recruitment process. This approach will cater for both intra and inter uncertainty in decision makers’judgments and demonstrates agreements by all subjects (decision makers) for the regular overlap of subject data intervals and the manner in which data intervals are collectively classified into their respective footprint of uncertainty. In the second phase the Intervaltype 2 fuzzy Analytical hierarchical process was employed as the weighting model to determine the weight of each criterion gotten from the decision makers. In the third phase the interval type 2 fuzzy was hybridized with the ranking evidential reasoning algorithm to evaluate each applicant to determine their final score in order to choose the most ideal candidate for recruitment.The implementation tool for phase two and three is Java programming language. Application of this proposed approach in recruitment process will resolve both intra and inter uncertainty in decision maker’s judgement and give room for consistent ranking even in place of incomplete requirement

A Qualitative Investigation of the Degree of Explainability of Defeasible Argumentation and Non-monotonic Fuzzy Reasoning

Defeasible argumentation has advanced as a solid theoretical research discipline for inference under uncertainty. Scholars have predominantly focused on the construction of argument-based models for demonstrating non-monotonic reasoning adopting the notions of arguments and conflicts. However, they have marginally attempted to examine the degree of explainability that this approach can offer to explain inferences to humans in real-world applications. Model explanations are extremely important in areas such as medical diagnosis because they can increase human trustworthiness towards automatic inferences. In this research, the inferential processes of defeasible argumentation and non-monotonic fuzzy reasoning are meticulously described, exploited and qualitatively compared. A number of properties have been selected for such a comparison including understandability, simulatability, algorithmic transparency, post-hoc interpretability, computational complexity and extensibility. Findings show how defeasible argumentation can lead to the construction of inferential non-monotonic models with a higher degree of explainability compared to those built with fuzzy reasoning

"Can Banks Learn to Be Rational?"

Can banks learn to be rational in their lending activities? The answer depends on the institutionally bounded constraints to learning. From an evolutionary perspective the functionality (for survival) of "learning to be rational" creates strong incentives for such learning without, however, guaranteeing that each member of the particular economic species actually achieves increased fitness. I investigate this issue for a particular economic species, namely, commrercial banks. The purpose of this paper is to illustrate the key issues related to learning in an economic model by proposing a new screening model for bank commercial loans that uses the neuro fuzzy technique. The technical modeling aspect is integrally connected in a rigorous way to the key conceptual and theoretical aspects of the capabilities for learning to be rational in a broad but precise sense. This paper also compares the relative predictability of loan default among three methods of prediction--- discriminant analysis, logit type regression, and neuro fuzzy--- based on the real data obtained from one of the banks in Taiwan.The neuro fuzzy model, in contrast with the other two, incorporates recursive learning in a real world, imprecise linguistic environment. The empirical results show that in addition to its better screening ability, the neuro fuzzy model is superior in explaining the relationship among the variables as well. With further modifications,this model could be used by bank regulatory agencies for loan examination and by bank loan officers for loan review. The main theoretical conclusion to draw from this demonstration is that non-linear learning in a vague semantic world is both possible and useful. Therefore the search for alternatives to the full neoclassical rationality and its equivalent under uncertainty---rational expectations--- is a plausible and desirable search, especially when the probability for convergence to a rational expectations equilibrium is low.

Develop a fuzzy inference model to measure the quality of project management processes in a third sector institution

The contemporary business environment seeks continuous improvement to remain competitive in the market, as customers increasingly demand quality products or services. In this perspective, this paper presents a methodology aimed at evaluating the quality of processes in the project management sector in a Third Sector Organization, based on the Fuzzy mathematical model. For this, linguistic variables (input) were developed according to information obtained from company Y, which enabled the application of the Fuzzy Logic method, in order to determine the output variable, which in this case is quality. After determining the rules, it was possible to obtain results that show that the developed fuzzy model has the potential to help improve the quality of processes

A Fuzzy Inference System-Based Approach For Assessing Strategic Capabilities In Global Production Networks

Intangible factors, e.g. the availability of infrastructure at a production site, and implicit knowledge, have an essential influence on the decision-making in global production networks. However, the consideration of intangible factors and implicit knowledge, especially in planning the production network configuration and determining the production network strategy, is usually done implicitly or only based on qualitative and subjective estimations. This can cause biased decisions and miscalculations that make additional and expensive adaptions in the global production network necessary. In order to address this challenge, this paper develops a methodology based on fuzzy inference systems (FIS) to enable a more quantitative and objective consideration of strategic network capabilities influenced by intangible factors and implicit knowledge. For this, the strategic network capabilities are described by several criteria aggregated through one or multiple cascading fuzzy inference systems. The resulting metrics for strategic network capabilities as well as intangible factors are normalized and comparable. Transparency about strategic network capabilities allows a focused discussion about the strategic configuration of the production network. Moreover, the metrics can also be used in other quantitative approaches such as mathematical optimization. The proposed methodology is demonstrated with 70 intangible factors, six strategic network capabilities, and 21 sub-capabilities from academic literature. It can be shown that the developed methodology can map intangible factors and implicit knowledge in a very flexible and detailed manner by selecting and weighting the describing criteria within the FIS in order to quantify strategic network capabilities