Detection of Review Abuse via Semi-Supervised Binary Multi-Target Tensor Decomposition

Product reviews and ratings on e-commerce websites provide customers with detailed insights about various aspects of the product such as quality, usefulness, etc. Since they influence customers' buying decisions, product reviews have become a fertile ground for abuse by sellers (colluding with reviewers) to promote their own products or to tarnish the reputation of competitor's products. In this paper, our focus is on detecting such abusive entities (both sellers and reviewers) by applying tensor decomposition on the product reviews data. While tensor decomposition is mostly unsupervised, we formulate our problem as a semi-supervised binary multi-target tensor decomposition, to take advantage of currently known abusive entities. We empirically show that our multi-target semi-supervised model achieves higher precision and recall in detecting abusive entities as compared to unsupervised techniques. Finally, we show that our proposed stochastic partial natural gradient inference for our model empirically achieves faster convergence than stochastic gradient and Online-EM with sufficient statistics.Comment: Accepted to the 25th ACM SIGKDD Conference on Knowledge Discovery and Data Mining, 2019. Contains supplementary material. arXiv admin note: text overlap with arXiv:1804.0383

Chiron: A Robust Recommendation System with Graph Regularizer

Recommendation systems have been widely used by commercial service providers for giving suggestions to users. Collaborative filtering (CF) systems, one of the most popular recommendation systems, utilize the history of behaviors of the aggregate user-base to provide individual recommendations and are effective when almost all users faithfully express their opinions. However, they are vulnerable to malicious users biasing their inputs in order to change the overall ratings of a specific group of items. CF systems largely fall into two categories - neighborhood-based and (matrix) factorization-based - and the presence of adversarial input can influence recommendations in both categories, leading to instabilities in estimation and prediction. Although the robustness of different collaborative filtering algorithms has been extensively studied, designing an efficient system that is immune to manipulation remains a significant challenge. In this work we propose a novel "hybrid" recommendation system with an adaptive graph-based user/item similarity-regularization - "Chiron". Chiron ties the performance benefits of dimensionality reduction (through factorization) with the advantage of neighborhood clustering (through regularization). We demonstrate, using extensive comparative experiments, that Chiron is resistant to manipulation by large and lethal attacks

Identifying leading indicators of product recalls from online reviews using positive unlabeled learning and domain adaptation

Consumer protection agencies are charged with safeguarding the public from hazardous products, but the thousands of products under their jurisdiction make it challenging to identify and respond to consumer complaints quickly. From the consumer's perspective, online reviews can provide evidence of product defects, but manually sifting through hundreds of reviews is not always feasible. In this paper, we propose a system to mine Amazon.com reviews to identify products that may pose safety or health hazards. Since labeled data for this task are scarce, our approach combines positive unlabeled learning with domain adaptation to train a classifier from consumer complaints submitted to the U.S. Consumer Product Safety Commission. On a validation set of manually annotated Amazon product reviews, we find that our approach results in an absolute F1 score improvement of 8% over the best competing baseline. Furthermore, we apply the classifier to Amazon reviews of known recalled products; the classifier identifies reviews reporting safety hazards prior to the recall date for 45% of the products. This suggests that the system may be able to provide an early warning system to alert consumers to hazardous products before an official recall is announced

Adversarial Variational Embedding for Robust Semi-supervised Learning

Semi-supervised learning is sought for leveraging the unlabelled data when labelled data is difficult or expensive to acquire. Deep generative models (e.g., Variational Autoencoder (VAE)) and semisupervised Generative Adversarial Networks (GANs) have recently shown promising performance in semi-supervised classification for the excellent discriminative representing ability. However, the latent code learned by the traditional VAE is not exclusive (repeatable) for a specific input sample, which prevents it from excellent classification performance. In particular, the learned latent representation depends on a non-exclusive component which is stochastically sampled from the prior distribution. Moreover, the semi-supervised GAN models generate data from pre-defined distribution (e.g., Gaussian noises) which is independent of the input data distribution and may obstruct the convergence and is difficult to control the distribution of the generated data. To address the aforementioned issues, we propose a novel Adversarial Variational Embedding (AVAE) framework for robust and effective semi-supervised learning to leverage both the advantage of GAN as a high quality generative model and VAE as a posterior distribution learner. The proposed approach first produces an exclusive latent code by the model which we call VAE++, and meanwhile, provides a meaningful prior distribution for the generator of GAN. The proposed approach is evaluated over four different real-world applications and we show that our method outperforms the state-of-the-art models, which confirms that the combination of VAE++ and GAN can provide significant improvements in semisupervised classification.Comment: 9 pages, Accepted by Research Track in KDD 201

False News On Social Media: A Data-Driven Survey

In the past few years, the research community has dedicated growing interest to the issue of false news circulating on social networks. The widespread attention on detecting and characterizing false news has been motivated by considerable backlashes of this threat against the real world. As a matter of fact, social media platforms exhibit peculiar characteristics, with respect to traditional news outlets, which have been particularly favorable to the proliferation of deceptive information. They also present unique challenges for all kind of potential interventions on the subject. As this issue becomes of global concern, it is also gaining more attention in academia. The aim of this survey is to offer a comprehensive study on the recent advances in terms of detection, characterization and mitigation of false news that propagate on social media, as well as the challenges and the open questions that await future research on the field. We use a data-driven approach, focusing on a classification of the features that are used in each study to characterize false information and on the datasets used for instructing classification methods. At the end of the survey, we highlight emerging approaches that look most promising for addressing false news

Detecting Sockpuppets in Deceptive Opinion Spam

This paper explores the problem of sockpuppet detection in deceptive opinion spam using authorship attribution and verification approaches. Two methods are explored. The first is a feature subsampling scheme that uses the KL-Divergence on stylistic language models of an author to find discriminative features. The second is a transduction scheme, spy induction that leverages the diversity of authors in the unlabeled test set by sending a set of spies (positive samples) from the training set to retrieve hidden samples in the unlabeled test set using nearest and farthest neighbors. Experiments using ground truth sockpuppet data show the effectiveness of the proposed schemes.Comment: 18 pages, Accepted at CICLing 2017, 18th International Conference on Intelligent Text Processing and Computational Linguistic