SRPT Scheduling Discipline in Many-Server Queues with Impatient Customers

The shortest-remaining-processing-time (SRPT) scheduling policy has been extensively studied, for more than 50 years, in single-server queues with infinitely patient jobs. Yet, much less is known about its performance in multiserver queues. In this paper, we present the first theoretical analysis of SRPT in multiserver queues with abandonment. In particular, we consider the M/GI/s+GI queue and demonstrate that, in the many-sever overloaded regime, performance in the SRPT queue is equivalent, asymptotically in steady state, to a preemptive two-class priority queue where customers with short service times (below a threshold) are served without wait, and customers with long service times (above a threshold) eventually abandon without service. We prove that the SRPT discipline maximizes, asymptotically, the system throughput, among all scheduling disciplines. We also compare the performance of the SRPT policy to blind policies and study the effects of the patience-time and service-time distributions

Externalities in the M/G/1 queue:LCFS-PR versus FCFS

Consider a stable M/G/1 system in which, at time t= 0 , there are exactly n customers with residual service times equal to v1, v2, … , vn . In addition, assume that there is an extra customer c who arrives at time t= 0 and has a service requirement of x. The externalities which are created by c are equal to the total waiting time that others will save if her service requirement is reduced to zero. In this work, we study the joint distribution (parameterized by n, v1, v2, … , vn, x) of the externalities created by c when the underlying service distribution is either last-come, first-served with preemption or first-come, first-served. We start by proving a decomposition of the externalities under the above-mentioned service disciplines. Then, this decomposition is used to derive several other results regarding the externalities: moments, asymptotic approximations as x→ ∞ , asymptotics of the tail distribution, and a functional central limit theorem.</p