Pricing differentiated brokered internet services

Price war, as an important factor in undercutting competitors and attracting customers, has spurred considerable work that analyzes such conflict situation. However, in most of these studies, quality of service (QoS), as an important decision-making criterion, has been neglected. Furthermore, with the rise of service-oriented architectures, where players may offer different levels of QoS for different prices, more studies are needed to examine the interaction among players within the service hierarchy. In this paper, we present a new approach to modeling price competition in service-oriented architectures, where there are multiple service levels. In our model, brokers, as the intermediaries between end-users and service providers, offer different QoS by adapting the service that they obtain from lower-level providers so as to match the demands of their clients to the services of providers. To maximize profit, players at each level, compete in a Bertrand game, while they offer different QoS. To maintain an oligopoly market, we then describe underlying dynamics which lead to a Bertrand game with price constraints at the providers' level. Numerical examples demonstrate the behavior of brokers and providers and the effect of price competition on their market shares.http://www.cs.bu.edu/fac/matta/Papers/sdp2016.pdfAccepted manuscrip

The effect of (non-)competing brokers on the quality and price of differentiated internet services

Price war, as an important factor in undercutting competitors and attracting customers, has spurred considerable work that analyzes such conflict situation. However, in most of these studies, quality of service (QoS), as an important decision-making criterion, has been neglected. Furthermore, with the rise of service-oriented architectures, where players may offer different levels of QoS for different prices, more studies are needed to examine the interaction among players within the service hierarchy. In this paper, we present a new approach to modeling price competition in (virtualized) service-oriented architectures, where there are multiple service levels. In our model, brokers, as intermediaries between end-users and service providers, offer different QoS by adapting the service that they obtain from lower-level providers so as to match the demands of their clients to the services of providers. To maximize profit, players, i.e. providers and brokers, at each level compete in a Bertrand game while they offer different QoS. To maintain an oligopoly market, we then describe underlying dynamics which lead to a Bertrand game with price constraints at the providers’ level. We also study cooperation among a subset of brokers. Numerical simulations demonstrate the behavior of brokers and providers and the effect of price competition on their market shares.Accepted manuscrip

Community preferences for digital futures: regional perspectives

The purpose of the study was to understand community preferences for digital futures in the Southern Downs Region in Queensland, Australia. This study examined the strengths, weaknesses, opportunities and threats of the digital future in the regional context. The methodology applied in this study included three focus group discussions (FGDs) along with a structured questionnaire survey for the participants. Some key suggestions which evolved from the FGDs are that digital services need to be cost-effective and people from low socio-economic backgrounds may require specific supportive measures. A consensus emerged that the provision of this vital digital education needs to be at low or subsidised cost at remote areas. It is therefore important to have a comprehensive understanding of community needs, demands and barriers to adoption to come up with a digital economy strategy for the future. While the FGDs provide an avenue for basic understanding of the broad range of issues at the community level, further micro-level analyses that shed light on the adoption and effects of digital technology on households and businesses are clearly warranted

E-finance-lab at the House of Finance : about us

The financial services industry is believed to be on the verge of a dramatic [r]evolution. A substantial redesign of its value chains aimed at reducing costs, providing more efficient and flexible services and enabling new products and revenue streams is imminent. But there seems to be no clear migration path nor goal which can cast light on the question where the finance industry and its various players will be and should be in a decade from now. The mission of the E-Finance Lab is the development and application of research methodologies in the financial industry that promote and assess how business strategies and structures are shared and supported by strategies and structures of information systems. Important challenges include the design of smart production infrastructures, the development and evaluation of advantageous sourcing strategies and smart selling concepts to enable new revenue streams for financial service providers in the future. Overall, our goal is to contribute methods and views to the realignment of the E-Finance value chain. ..