Considering Human Aspects on Strategies for Designing and Managing Distributed Human Computation

A human computation system can be viewed as a distributed system in which the processors are humans, called workers. Such systems harness the cognitive power of a group of workers connected to the Internet to execute relatively simple tasks, whose solutions, once grouped, solve a problem that systems equipped with only machines could not solve satisfactorily. Examples of such systems are Amazon Mechanical Turk and the Zooniverse platform. A human computation application comprises a group of tasks, each of them can be performed by one worker. Tasks might have dependencies among each other. In this study, we propose a theoretical framework to analyze such type of application from a distributed systems point of view. Our framework is established on three dimensions that represent different perspectives in which human computation applications can be approached: quality-of-service requirements, design and management strategies, and human aspects. By using this framework, we review human computation in the perspective of programmers seeking to improve the design of human computation applications and managers seeking to increase the effectiveness of human computation infrastructures in running such applications. In doing so, besides integrating and organizing what has been done in this direction, we also put into perspective the fact that the human aspects of the workers in such systems introduce new challenges in terms of, for example, task assignment, dependency management, and fault prevention and tolerance. We discuss how they are related to distributed systems and other areas of knowledge.Comment: 3 figures, 1 tabl

Social Information Processing in Social News Aggregation

The rise of the social media sites, such as blogs, wikis, Digg and Flickr among others, underscores the transformation of the Web to a participatory medium in which users are collaboratively creating, evaluating and distributing information. The innovations introduced by social media has lead to a new paradigm for interacting with information, what we call 'social information processing'. In this paper, we study how social news aggregator Digg exploits social information processing to solve the problems of document recommendation and rating. First, we show, by tracking stories over time, that social networks play an important role in document recommendation. The second contribution of this paper consists of two mathematical models. The first model describes how collaborative rating and promotion of stories emerges from the independent decisions made by many users. The second model describes how a user's influence, the number of promoted stories and the user's social network, changes in time. We find qualitative agreement between predictions of the model and user data gathered from Digg.Comment: Extended version of the paper submitted to IEEE Internet Computing's special issue on Social Searc

iTrace: An Implicit Trust Inference Method for Trust-aware Collaborative Filtering

The growth of Internet commerce has stimulated the use of collaborative filtering (CF) algorithms as recommender systems. A collaborative filtering (CF) algorithm recommends items of interest to the target user by leveraging the votes given by other similar users. In a standard CF framework, it is assumed that the credibility of every voting user is exactly the same with respect to the target user. This assumption is not satisfied and thus may lead to misleading recommendations in many practical applications. A natural countermeasure is to design a trust-aware CF (TaCF) algorithm, which can take account of the difference in the credibilities of the voting users when performing CF. To this end, this paper presents a trust inference approach, which can predict the implicit trust of the target user on every voting user from a sparse explicit trust matrix. Then an improved CF algorithm termed iTrace is proposed, which takes advantage of both the explicit and the predicted implicit trust to provide recommendations with the CF framework. An empirical evaluation on a public dataset demonstrates that the proposed algorithm provides a significant improvement in recommendation quality in terms of mean absolute error (MAE).Comment: 6 pages, 4 figures, 1 tabl

From Group Recommendations to Group Formation

There has been significant recent interest in the area of group recommendations, where, given groups of users of a recommender system, one wants to recommend top-k items to a group that maximize the satisfaction of the group members, according to a chosen semantics of group satisfaction. Examples semantics of satisfaction of a recommended itemset to a group include the so-called least misery (LM) and aggregate voting (AV). We consider the complementary problem of how to form groups such that the users in the formed groups are most satisfied with the suggested top-k recommendations. We assume that the recommendations will be generated according to one of the two group recommendation semantics - LM or AV. Rather than assuming groups are given, or rely on ad hoc group formation dynamics, our framework allows a strategic approach for forming groups of users in order to maximize satisfaction. We show that the problem is NP-hard to solve optimally under both semantics. Furthermore, we develop two efficient algorithms for group formation under LM and show that they achieve bounded absolute error. We develop efficient heuristic algorithms for group formation under AV. We validate our results and demonstrate the scalability and effectiveness of our group formation algorithms on two large real data sets.Comment: 14 pages, 22 figure