Economic resilience and crowdsourcing platforms

The increased interdependence and complexity of modern societies have increased the need to involve all members of a community into solving problems. In times of great uncertainty, when communities face threats of different kinds and magnitudes, the traditional top-down approach where government provides solely for community wellbeing is no longer plausible. Crowdsourcing has emerged as an effective means of empowering communities with the potential to engage individuals in innovation, self-organization activities, informal learning, mutual support, and political action that can all lead to resilience. However, there remains limited resource on the topic. In this paper, we outline the various forms of crowdsourcing, economic and community resilience, crowdsourcing and economic resilience, and a case study of the Nepal earthquake. his article presents an exploratory perspective on the link can be found between crowdsourcing and economic resilience. It introduces and describes a framework that can be used to study the impact of crowdsourcing initiatives for economic resilience by future research. An initial a set of indicators to be used to measure the change in the level of resilience is presented.info:eu-repo/semantics/publishedVersio

MYTH OR REALITY? CROWDSOURCING AS A COMPLEX PROBLEMSOLVING MODEL: EVIDENCE FROM SOFTWARE DEVELOPED BY THE CROWD AND PROFESSIONALS

Crowdsourcing is a problem-solving model. Conventional theory suggests that solving complex problems is a province of professionals, people with sufficient knowledge about the domain. Prior literature indicated that the crowd is also a great source for solving complex problems. However, there is a lack of experimental research to support that crowdsourcing is a useful model for complex problem-solving (CPS), especially in the software development context. The broad goal of this dissertation is to address this research gap and improve understanding of crowdsourcing as a viable and effective CPS model. This research proposed and tested a research model of perceived quality of software designed using two development approaches (crowdsourcing method and professional method). Perceived quality is measured in terms of pragmatic quality (PQL), hedonic quality stimulation (HQSL), and hedonic quality identification (HQIL). Adopting a quasiexperimental research design, the researcher utilized a two-phase process to investigate the research question. The first phase involved the design of a software prototype for a complex task by the crowd and IT professionals. The crowd used Topcoder, a popular crowdsourcing environment, to design a software prototype. In the second phase, the researcher compared software designs by the crowd to those designed by IT professionals based on the three perceived quality dimensions. The major finding of this research is that the development approach (crowdsourcing versus IT professionals) has a significant effect on all three dependent variables: HQIL, HQSL, and PQL. However, univariate results suggested that there is no significant difference in terms of the hedonic quality, which refers to the general human needs aspect of a product. This dissertation contributes to research by building on relevant research in the areas of CPS, user experience, and crowdsourcing. Furthermore, it fills an important gap in the understanding of the perceived quality of crowdsourced software compared to software developed by IT professionals

Crowdsourcing as a tool for urban emergency management: lessons from the literature and typology

Recently, citizen involvement has been increasingly used in urban disaster prevention and management, taking advantage of new ubiquitous and collaborative technologies. This scenario has created a unique opportunity to leverage the work of crowds of volunteers. As a result, crowdsourcing approaches for disaster prevention and management have been proposed and evaluated. However, the articulation of citizens, tasks, and outcomes as a continuous flow of knowledge generation reveals a complex ecosystem that requires coordination efforts to manage interdependencies in crowd work. To tackle this challenging problem, this paper extends to the context of urban emergency management the results of a previous study that investigates how crowd work is managed in crowdsourcing platforms applied to urban planning. The goal is to understand how crowdsourcing techniques and quality control dimensions used in urban planning could be used to support urban emergency management, especially in the context of mining-related dam outages. Through a systematic literature review, our study makes a comparison between crowdsourcing tools designed for urban planning and urban emergency management and proposes a five-dimension typology of quality in crowdsourcing, which can be leveraged for optimizing urban planning and emergency management processes

An investigation into the role of crowdsourcing in generating information for flood risk management

Flooding is a major global hazard whose management relies on an accurate understanding of its risks. Crowdsourcing represents a major opportunity for supporting flood risk management as members of the public are highly capable of producing useful flood information. This thesis explores a wide range of issues related to flood crowdsourcing using an interdisciplinary approach. Through an examination of 31 different projects a flood crowdsourcing typology was developed. This identified five key types of flood crowdsourcing: i) Incident Reporting, ii) Media Engagement, iii) Collaborative Mapping, iv) Online Volunteering and v) Passive VGI. These represent a wide range of initiatives with radically different aims, objectives, datasets and relationships with volunteers. Online Volunteering was explored in greater detail using Tomnod as a case study. This is a micro-tasking platform in which volunteers analyse satellite imagery to support disaster response. Volunteer motivations for participating on Tomnod were found to be largely altruistic. Demographics of participants were significant, with retirement, disability or long-term health problems identified as major drivers for participation. Many participants emphasised that effective communication between volunteers and the site owner is strongly linked to their appreciation of the platform. In addition, the feedback on the quality and impact of their contributions was found to be crucial in maintaining interest. Through an examination of their contributions, volunteers were found to be able to ascertain with a higher degree of accuracy, many features in satellite imagery which supervised image classification struggled to identify. This was more pronounced in poorer quality imagery where image classification had a very low accuracy. However, supervised classification was found to be far more systematic and succeeded in identifying impacts in many regions which were missed by volunteers. The efficacy of using crowdsourcing for flood risk management was explored further through the iterative development of a Collaborative Mapping web-platform called Floodcrowd. Through interviews and focus groups, stakeholders from the public and private sector expressed an interest in crowdsourcing as a tool for supporting flood risk management. Types of data which stakeholders are particularly interested in with regards to crowdsourcing differ between organisations. Yet, they typically include flood depths, photos, timeframes of events and historical background information. Through engagement activities, many citizens were found to be able and motivated to share such observations. Yet, motivations were strongly affected by the level of attention their contributions receive from authorities. This presents many opportunities as well as challenges for ensuring that the future of flood crowdsourcing improves flood risk management and does not damage stakeholder relationships with participants

Identifying success factors in crowdsourced geographic information use in government

Crowdsourcing geographic information in government is focusing on projects that are engaging people who are not government officials and employees in collecting, editing and sharing information with governmental bodies. This type of projects emerged in the past decade, due to technological and societal changes - such as the increased use of smartphones, combined with growing levels of education and technical abilities to use them by citizens. They also flourished due to the need for updated data in relatively quick time when financial resources are low. They range from recording the experience of feeling an earthquake to recording the location of businesses during the summer time. 50 cases of projects in which crowdsourced geographic information was used by governmental bodies across the world are analysed. About 60% of the cases were examined in 2014 and in 2017, to allow for comparison and identification of success and failure. The analysis looked at different aspects and their relationship to success: the drivers to start a project; scope and aims; stakeholders and relationships; inputs into the project; technical and organisational aspect; and problems encountered. The main key factors of the case studies were analysed with the use of Qualitative Comparative Analysis (QCA) which is an analytical method that combines quantitative and qualitative tools in sociological research. From the analysis, we can conclude that there is no “magic bullet” or a perfect methodology for a successful crowdsourcing in government project. Unless the organisation has reached maturity in the area of crowdsourcing, identifying a champion and starting a project that will not address authoritative datasets directly is a good way to ensure early success and start the process of organisational learning on how to run such projects. Governmental support and trust is undisputed. If the choice is to use new technologies, this should be accompanied by an investment of appropriate resources within the organisation to ensure that the investment bear fruits. Alternatively, using an existing technology that was successful elsewhere and investing in training and capacity building is another path for success. We also identified the importance of intermediary Non-Governmental Organizations (NGOs) with the experience and knowledge in working with crowdsourcing within a partnership. These organizations have the knowledge and skills to implement projects at the boundary between government and the crowd, and therefore can offer the experience to ensure better implementation. Changes and improvement of public services, or a focus on environmental monitoring can be a good basis for a project. Capturing base mapping is a good point to start, too. The recommendation of the report address organisational issues, resources, and legal aspects

An Exploration of the Application of Crowdsourcing to Health-Related Research

Background: A growing number of health research projects are employing crowdsourcing as part of their methods, leveraging it to inform everything from study design to participant recruitment to data collection and analysis. Therefore, greater understanding of how crowdsourcing is being used and how it can be applied in the research contexts warrants further exploration. Purpose: The purpose of this dissertation was to explore crowdsourcing as a means of research inquiry, and to locate it amidst research paradigms; understand how crowdsourcing in research is used in practice; and, create a framework, and guidelines, for researchers using crowdsourcing in their research. Research Questions: The following research questions were posed: a) What are the core principles and philosophies of crowdsourcing as a research paradigm? b) How and why are researchers using crowdsourcing? c) How are researchers addressing the basic characteristic of crowdsourcing in research studies? d) How could researcher address the basic characteristics of crowdsourcing in research studies? Methodology: To answer the first question, the ontology, epistemology, methodology and axiology of crowdsourcing as a research paradigm was explored. An observational study then analyzed 227 publically available research projects on a crowdsourcing website. Finally, a modified Delphi technique was used to determine whether there was a consensus among 18 experts regarding the use of crowdsourcing for the purposes of research. Based on these studies, a conceptual framework for crowdsourcing research studies emerged. Findings: The core principles and philosophies of crowdsourcing resemble those of the participatory paradigm. Crowdsourcing is being used primarily as a method for participant recruitment, data collection and analysis. The most plausible framework for the application of crowdsourcing in studies is based on the research paradigm which in turn defines the roles of the crowd. The role of the crowd defined in generally acceptable research terms (i.e. participant, data collection, analysis, study design etc.) makes it feasible to align the role with the research paradigms to define the crowd as subjects or participants, citizen scientists, or co-researchers. Implications: These findings suggest that crowdsourcing as a method should align with the research paradigm within which it is being applied. Implications for future research are discussed

Citizen science and crowdsourcing for Earth observations: An analysis of stakeholder opinions on the present and future

The impact of Crowdsourcing and citizen science activities on academia, businesses, governance and society has been enormous. This is more prevalent today with citizens and communities collaborating with organizations, businesses and authorities to contribute in a variety of manners, starting from mere data providers to being key stakeholders in various decision-making processes. The “Crowdsourcing for observations from Satellites” project is a recently concluded study supported by demonstration projects funded by European Space Agency (ESA). The objective of the project was to investigate the different facets of how crowdsourcing and citizen science impact upon the validation, use and enhancement of Observations from Satellites (OS) products and services. This paper presents our findings in a stakeholder analysis activity involving participants who are experts in crowdsourcing, citizen science for Earth Observations. The activity identified three critical areas that needs attention by the community as well as provides suggestions to potentially help in addressing some of the challenges identified

Crowdsourcing: A Geographic Approach to Public Engagement, The Programmable City Working Paper 6

In this paper we examine three geographic crowdsourcing models, namely: volunteered geographic information (VGI), citizen science (CS) and participatory mapping (PM) (Goodchild, 2007; Audubon Society, 1900; and Peluso, 1995). We argue that these geographic knowledge producing practices can be adopted by governments to keep databases up to date (Budhathoki et al., 2008), to gain insight about natural resources (Conrad and Hilchey, 2011), to better understand the socio-economy of the people it governs (Johnston and Sieber, 2013) and as a form of data-based public engagement. The paper will be useful to governments and public agencies considering using geographic crowdsourcing in the future. We begin by defining VGI, CS, PM and crowdsourcing. Two typologies are then offered as methods to conceptualize these practices and the Kitchin (2014) data assemblage framework is proposed as a method by which state actors can critically examine their data infrastructures. A selection of exemplary VGI, CS and PM from Canada and the Republic of Ireland are discussed and the paper concludes with some high level recommendations for administrations considering a geographic approach to crowdsourcing