26 research outputs found

    On Lean Messaging With Unfolding and Unwrapping for Electronic Commerce

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    EDI (electronic data interchange) messages are notoriously lean and difficult (or impossible) to interpret without additional information. The authors acknowledge the many criticisms of the EDI protocols, but argue that there is something basically correct, even inevitable, in the leanness of EDI messages. They present a framework that describes how EDI messages are interpreted, and indeed must be interpreted. Unwrapping and unfolding of messages are the central elements. These concepts are discussed in detail, and the article demonstrates how to exploit them in formalizations for electronic commerce. In particular, it shows how Kimbrough\u27s lean-event semantics for speech acts, and Tan and Thoen\u27s theory of directed obligation can be fit naturally and fruitfully into this framework, and to each other. Much remains to be done, but the progress in formalization in evidence here should be generalizable

    Narrating the Everyday

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    The chapters in this book reflect on the practice of using narratives to understand individual and social reality. They all reveal dimensions of the same concrete reality: contemporary society of Central South Africa. Except for two, all the chapters originated from research in the program The Narrative Study of Lives, situated in the Department of Sociology at the University of the Free State in Bloemfontein, South Africa. Each chapter opens a window on an aspect of everyday life in Central South Africa. Each window displays the capacity of the narrative as a methodological tool in qualitative research to open up better understandings of everyday experience. The chapters also reflect on the epistemological journey towards unwrapping and breaking open of meaning. Narratives are one of many tools available to sociologists in their quest to understand and interpret meaning. But, when it comes to deep understanding, narratives are particularly effective in opening up more intricate levels of meaning associated with emotions, feelings, and subjective experiences

    Narrating the Everyday

    Get PDF
    The chapters in this book reflect on the practice of using narratives to understand individual and social reality. They all reveal dimensions of the same concrete reality: contemporary society of Central South Africa. Except for two, all the chapters originated from research in the program The Narrative Study of Lives, situated in the Department of Sociology at the University of the Free State in Bloemfontein, South Africa. Each chapter opens a window on an aspect of everyday life in Central South Africa. Each window displays the capacity of the narrative as a methodological tool in qualitative research to open up better understandings of everyday experience. The chapters also reflect on the epistemological journey towards unwrapping and breaking open of meaning. Narratives are one of many tools available to sociologists in their quest to understand and interpret meaning. But, when it comes to deep understanding, narratives are particularly effective in opening up more intricate levels of meaning associated with emotions, feelings, and subjective experiences

    Identities and intimacies on social media:Transnational perspectives

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    Identities and intimacies on social media:Transnational perspectives

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    Identities and Intimacies on Social Media

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    This edited collection illuminates the scope with which identities and intimacies interact on a wide range of social media platforms. A varied range of international scholars examine the contexts of very different social media spaces, with topics ranging from whitewashing and memes, parental discourses in online activities, Spotify as an intimate social media platform, neoliberalisation of feminist discourses, digital sex work, social media wars in trans debates and ‘BimboTok’. The focus is on their acceleration and impact due to the specificities of social media in relation to identities, intimacies within the broad ‘political’ sphere. The geographic range of case study material reflects the global impact of social media, and includes data from Belgium, Canada, China, France, Germany, Greece, Italy, Portugal, Spain, Sweden and the USA. This enlightening and rigorous collection will be of key interest to scholars in media studies and gender studies, and to scholars and professionals of social media. The Open Access version of this book, available at www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license

    Identities and Intimacies on Social Media

    Get PDF
    This edited collection illuminates the scope with which identities and intimacies interact on a wide range of social media platforms. A varied range of international scholars examine the contexts of very different social media spaces, with topics ranging from whitewashing and memes, parental discourses in online activities, Spotify as an intimate social media platform, neoliberalisation of feminist discourses, digital sex work, social media wars in trans debates and ‘BimboTok’. The focus is on their acceleration and impact due to the specificities of social media in relation to identities, intimacies within the broad ‘political’ sphere. The geographic range of case study material reflects the global impact of social media, and includes data from Belgium, Canada, China, France, Germany, Greece, Italy, Portugal, Spain, Sweden and the USA. This enlightening and rigorous collection will be of key interest to scholars in media studies and gender studies, and to scholars and professionals of social media. The Open Access version of this book, available at www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license

    Factors Influencing Customer Satisfaction towards E-shopping in Malaysia

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    Online shopping or e-shopping has changed the world of business and quite a few people have decided to work with these features. What their primary concerns precisely and the responses from the globalisation are the competency of incorporation while doing their businesses. E-shopping has also increased substantially in Malaysia in recent years. The rapid increase in the e-commerce industry in Malaysia has created the demand to emphasize on how to increase customer satisfaction while operating in the e-retailing environment. It is very important that customers are satisfied with the website, or else, they would not return. Therefore, a crucial fact to look into is that companies must ensure that their customers are satisfied with their purchases that are really essential from the ecommerce’s point of view. With is in mind, this study aimed at investigating customer satisfaction towards e-shopping in Malaysia. A total of 400 questionnaires were distributed among students randomly selected from various public and private universities located within Klang valley area. Total 369 questionnaires were returned, out of which 341 questionnaires were found usable for further analysis. Finally, SEM was employed to test the hypotheses. This study found that customer satisfaction towards e-shopping in Malaysia is to a great extent influenced by ease of use, trust, design of the website, online security and e-service quality. Finally, recommendations and future study direction is provided. Keywords: E-shopping, Customer satisfaction, Trust, Online security, E-service quality, Malaysia
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