A framework for selecting workflow tools in the context of composite information systems

When an organization faces the need of integrating some workflow-related activities in its information system, it becomes necessary to have at hand some well-defined informational model to be used as a framework for determining the selection criteria onto which the requirements of the organization can be mapped. Some proposals exist that provide such a framework, remarkably the WfMC reference model, but they are designed to be appl icable when workflow tools are selected independently from other software, and departing from a set of well-known requirements. Often this is not the case: workflow facilities are needed as a part of the procurement of a larger, composite information syste m and therefore the general goals of the system have to be analyzed, assigned to its individual components and further detailed. We propose in this paper the MULTSEC method in charge of analyzing the initial goals of the system, determining the types of components that form the system architecture, building quality models for each type and then mapping the goals into detailed requirements which can be measured using quality criteria. We develop in some detail the quality model (compliant with the ISO/IEC 9126-1 quality standard) for the workflow type of tools; we show how the quality model can be used to refine and clarify the requirements in order to guarantee a highly reliable selection result; and we use it to evaluate two particular workflow solutions a- ailable in the market (kept anonymous in the paper). We develop our proposal using a particular selection experience we have recently been involved in, namely the procurement of a document management subsystem to be integrated in an academic data management information system for our university.Peer ReviewedPostprint (author's final draft

Characteristics of the Audit Processes for Distributed Informatics Systems

The paper contains issues regarding: main characteristics and examples of the distributed informatics systems and main difference categories among them, concepts, principles, techniques and fields for auditing the distributed informatics systems, concepts and classes of the standard term, characteristics of this one, examples of standards, guidelines, procedures and controls for auditing the distributed informatics systems. The distributed informatics systems are characterized by the following issues: development process, resources, implemented functionalities, architectures, system classes, particularities. The audit framework has two sides: the audit process and auditors. The audit process must be led in accordance with the standard specifications in the IT&C field. The auditors must meet the ethical principles and they must have a high-level of professional skills and competence in IT&C field.informatics audit, characteristic, distributed informatics system, standard

Benefits of Location-Based Access Control:A Literature Study

Location-based access control (LBAC) has been suggested as a means to improve IT security. By 'grounding' users and systems to a particular location, \ud attackers supposedly have more difficulty in compromising a system. However, the motivation behind LBAC and its potential benefits have not been investigated thoroughly. To this end, we perform a structured literature review, and examine the goals that LBAC can potentially fulfill, \ud the specific LBAC systems that realize these goals and the context on which LBAC depends. Our paper has four main contributions:\ud first we propose a theoretical framework for LBAC evaluation, based on goals, systems and context. Second, we formulate and apply criteria for evaluating the usefulness of an LBAC system. Third, we identify four usage scenarios for LBAC: open areas and systems, hospitals, enterprises, and finally data centers and military facilities. Fourth, we propose directions for future research:\ud (i) assessing the tradeoffs between location-based, physical and logical access control, (ii) improving the transparency of LBAC decision making, and \ud (iii) formulating design criteria for facilities and working environments for optimal LBAC usage

Quality model for semantic IS standards

Semantic IS (Information Systems) standards are essential for achieving\ud interoperability between organizations. However a recent survey suggests that\ud not the full benefits of standards are achieved, due to the quality issues. This\ud paper presents a quality model for semantic IS standards, that should support\ud standards development organizations in assessing the quality of their\ud standards. Although intended for semantic IS standards the potential use of\ud this quality model is much broader and might be applicable to all kind of\ud standards

Information Technology Control Model for Wastewater Treatment Plant

The Information Technology (IT) governance of a large wastewater treatment plant was examined with respect to the COBIT framework. The COBIT Quickstart prescription was used as the basis for a phase I current state assessment throughout this examination. Assessment tests were administered to the CIO revealing a strong need for IT governance within this domain. Following, interviews were conducted with individuals in an effort to illustrate the current state of IT governance and identify gaps. A sample of management practices from the four COBIT domains was explored. The department director, CIO and two IT department managers were interviewed and asked questions which were mapped to the four COBIT framework domains. The resulting current state COBIT model is presented here. This research can be used by other organizations within this domain as a model for examining their own IT governance for benchmarking and identifying gaps. Future work will include continued current state analysis and gap identification. This would be followed by a desired state definition for IT governance as prescribed by the COBIT Quickstart prescription

Towards a semantic quality based approach for business process models improvement

Business process (BP) modeling aims at a better understanding of processes, allowing deciders to improve them. We propose to support this modeling with an approach encompassing methods and tools for BP models quality measurement and improvement. In this paper we focus on semantic quality. The latter is evaluated by aligning BP model concepts with domain knowledge. The alignment is conducted thanks to meta-models. We also define validation rules for checking the completeness of BP models. A medical case study illustrates the main steps of our approach.<br /

Strategies for maintenance management of railway track assets

M.Ing. (Engineering Management)Abstract: Population growth and environmental issues are revitalizing the railway sector in a tremendous way. An increase in frequency of passenger traffic and rising loads of freight trains has an impact on dynamic railway track properties and components thereof. The challenge from the railway fraternity is to rise to the challenge by ensuring a safe, reliable and affordable mode of transport. The purpose of this research is to investigate the capacity needed to meet demand by maintaining the track components of the railway infrastructure cost effectively. The railway track is the most critical in terms of safety, influence on maintenance costs, availability and reliability of the train service. Profillidis (2012) highlights the fact that track maintenance expenses represent a significant percentage of total railway infrastructure expenses. In literature, different maintenance strategies, approaches and concepts are discussed in light with arguments raised by different scholars and researchers. The main research methodology utilised was the case study on maintenance strategies from different countries where data was mostly available. The reason for the chosen method was to standardise the research method across different countries as this made it easy to obtain the findings and arrive at recommendations of the research. The broader findings from different maintenance strategies were that the track maintenance approach still has to evolve from working in silos to working in a system that acknowledges that decisions taken from other departments can affect the quality of maintenance in future. The deterioration of the track system is mostly affected by the initial quality of the railway track after commissioning due to workmanship and track design, maintenance approach, type of rolling stock tonnages, speed of rolling stock, and environmental related issues. Design phase of the track acknowledges the systems thinking approach for quality and structural integrity. However, more can still be done to adopt approaches that foster inter-departmental coordination in the maintenance phase of the railway track asset lifecycle. Transnet faces a challenge of fulfilling its obligation by providing quality and cost effective maintenance to increase the reliability, affordability, availability and safety of its infrastructure with the ever-increasing freight volumes. The traditional approach of maintaining railway track assets does not bring in required outcomes that ensure high quality and cost effective maintenance as required by high intensity asset utilisation. Data collected from the..

Accessible software development: a conceptual model proposal

Equal access to all software and digital content should be a reality in the Digital Era. This argument is something defended both by existing regulations, norms and standards, and also business organizations and governments. Despite this acknowledgement, the reality is still far from the desired equality. For certain groups of disabled or impaired citizens, such as the visually impaired, the existence of e-accessibility compliance represents an opportunity to integrate, in a more simple and straightforward manner, their societies. Despite the existing poor results on e-accessibility compliance, the mentioned citizens insist on using digital devices in their daily lives. Even though, in the last decade, multiple standards and regulations have been published towards indicating how to develop accessible digital user interfaces, there are still two major issues surrounding its implementation: the complexity and disparity of the documents containing the abovementioned norms, and also the lack of e-accessibility know-how by software experts. With this in mind, a proposal for an accessible software development model that encompasses e-accessibility incorporation as one of the development process activities has been presented. This model might represent a very interesting support tool for software development organizations and a novel resource for learning and training institutions to be able to improve their computer science and informatics students’ skills on e-accessibility.This work was supported by national funds through the Portuguese Foundation for Science and Technology (FCT) under the Project UID/CEC/04524/2016. This work was financed by the ERDF—European Regional Development Fund through the Operational Program for Competitiveness and Internationalization—COMPETE 2020 within Project (POCI-01-0145-FEDER-006961), and by National Funds through the Portuguese funding agency, FCT— Fundação para a Ciência e a Tecnologia as part of Project (UID/EEA/50014/2013).info:eu-repo/semantics/publishedVersio

Technical Debt Prioritization: State of the Art. A Systematic Literature Review

Background. Software companies need to manage and refactor Technical Debt issues. Therefore, it is necessary to understand if and when refactoring Technical Debt should be prioritized with respect to developing features or fixing bugs. Objective. The goal of this study is to investigate the existing body of knowledge in software engineering to understand what Technical Debt prioritization approaches have been proposed in research and industry. Method. We conducted a Systematic Literature Review among 384 unique papers published until 2018, following a consolidated methodology applied in Software Engineering. We included 38 primary studies. Results. Different approaches have been proposed for Technical Debt prioritization, all having different goals and optimizing on different criteria. The proposed measures capture only a small part of the plethora of factors used to prioritize Technical Debt qualitatively in practice. We report an impact map of such factors. However, there is a lack of empirical and validated set of tools. Conclusion. We observed that technical Debt prioritization research is preliminary and there is no consensus on what are the important factors and how to measure them. Consequently, we cannot consider current research conclusive and in this paper, we outline different directions for necessary future investigations