Improving Factuality of Abstractive Summarization without Sacrificing Summary Quality

Improving factual consistency of abstractive summarization has been a widely studied topic. However, most of the prior works on training factuality-aware models have ignored the negative effect it has on summary quality. We propose EFACTSUM (i.e., Effective Factual Summarization), a candidate summary generation and ranking technique to improve summary factuality without sacrificing summary quality. We show that using a contrastive learning framework with our refined candidate summaries leads to significant gains on both factuality and similarity-based metrics. Specifically, we propose a ranking strategy in which we effectively combine two metrics, thereby preventing any conflict during training. Models trained using our approach show up to 6 points of absolute improvement over the base model with respect to FactCC on XSUM and 11 points on CNN/DM, without negatively affecting either similarity-based metrics or absractiveness.Comment: ACL 202

Prompted Opinion Summarization with GPT-3.5

Large language models have shown impressive performance across a wide variety of tasks, including text summarization. In this paper, we show that this strong performance extends to opinion summarization. We explore several pipeline methods for applying GPT-3.5 to summarize a large collection of user reviews in a prompted fashion. To handle arbitrarily large numbers of user reviews, we explore recursive summarization as well as methods for selecting salient content to summarize through supervised clustering or extraction. On two datasets, an aspect-oriented summarization dataset of hotel reviews (SPACE) and a generic summarization dataset of Amazon and Yelp reviews (FewSum), we show that GPT-3.5 models achieve very strong performance in human evaluation. We argue that standard evaluation metrics do not reflect this, and introduce three new metrics targeting faithfulness, factuality, and genericity to contrast these different methods.Comment: Accepted to ACL (Findings) 202

Fidelity-Enriched Contrastive Search: Reconciling the Faithfulness-Diversity Trade-Off in Text Generation

In this paper, we address the hallucination problem commonly found in natural language generation tasks. Language models often generate fluent and convincing content but can lack consistency with the provided source, resulting in potential inaccuracies. We propose a new decoding method called Fidelity-Enriched Contrastive Search (FECS), which augments the contrastive search framework with context-aware regularization terms. FECS promotes tokens that are semantically similar to the provided source while penalizing repetitiveness in the generated text. We demonstrate its effectiveness across two tasks prone to hallucination: abstractive summarization and dialogue generation. Results show that FECS consistently enhances faithfulness across various language model sizes while maintaining output diversity comparable to well-performing decoding algorithms.Comment: Accepted as a short paper at EMNLP 202

Improving Factuality of Abstractive Summarization via Contrastive Reward Learning

Modern abstractive summarization models often generate summaries that contain hallucinated or contradictory information. In this paper, we propose a simple but effective contrastive learning framework that incorporates recent developments in reward learning and factuality metrics. Empirical studies demonstrate that the proposed framework enables summarization models to learn from feedback of factuality metrics using contrastive reward learning, leading to more factual summaries by human evaluations. This suggests that further advances in learning and evaluation algorithms can feed directly into providing more factual summaries.Comment: TrustNLP @ ACL 202

Improved Beam Search for Hallucination Mitigation in Abstractive Summarization

Advancement in large pretrained language models has significantly improved their performance for conditional language generation tasks including summarization albeit with hallucinations. To reduce hallucinations, conventional methods proposed improving beam search or using a fact checker as a postprocessing step. In this paper, we investigate the use of the Natural Language Inference (NLI) entailment metric to detect and prevent hallucinations in summary generation. We propose an NLI-assisted beam re-ranking mechanism by computing entailment probability scores between the input context and summarization model-generated beams during saliency-enhanced greedy decoding. Moreover, a diversity metric is introduced to compare its effectiveness against vanilla beam search. Our proposed algorithm significantly outperforms vanilla beam decoding on XSum and CNN/DM datasets.Comment: 8 pages, 2 figure

Extractive is not Faithful: An Investigation of Broad Unfaithfulness Problems in Extractive Summarization

The problems of unfaithful summaries have been widely discussed under the context of abstractive summarization. Though extractive summarization is less prone to the common unfaithfulness issues of abstractive summaries, does that mean extractive is equal to faithful? Turns out that the answer is no. In this work, we define a typology with five types of broad unfaithfulness problems (including and beyond not-entailment) that can appear in extractive summaries, including incorrect coreference, incomplete coreference, incorrect discourse, incomplete discourse, as well as other misleading information. We ask humans to label these problems out of 1500 English summaries produced by 15 diverse extractive systems. We find that 33% of the summaries have at least one of the five issues. To automatically detect these problems, we find that 5 existing faithfulness evaluation metrics for summarization have poor correlations with human judgment. To remedy this, we propose a new metric, ExtEval, that is designed for detecting unfaithful extractive summaries and is shown to have the best performance. We hope our work can increase the awareness of unfaithfulness problems in extractive summarization and help future work to evaluate and resolve these issues. Our data and code are publicly available at https://github.com/ZhangShiyue/extractive_is_not_faithfulComment: 19 page

Learning to Revise References for Faithful Summarization

In many real-world scenarios with naturally occurring datasets, reference summaries are noisy and contain information that cannot be inferred from the source text. On large news corpora, removing low quality samples has been shown to reduce model hallucinations. Yet, this method is largely untested for smaller, noisier corpora. To improve reference quality while retaining all data, we propose a new approach: to revise--not remove--unsupported reference content. Without ground-truth supervision, we construct synthetic unsupported alternatives to supported sentences and use contrastive learning to discourage/encourage (un)faithful revisions. At inference, we vary style codes to over-generate revisions of unsupported reference sentences and select a final revision which balances faithfulness and abstraction. We extract a small corpus from a noisy source--the Electronic Health Record (EHR)--for the task of summarizing a hospital admission from multiple notes. Training models on original, filtered, and revised references, we find (1) learning from revised references reduces the hallucination rate substantially more than filtering (18.4\% vs 3.8\%), (2) learning from abstractive (vs extractive) revisions improves coherence, relevance, and faithfulness, (3) beyond redress of noisy data, the revision task has standalone value for the task: as a pre-training objective and as a post-hoc editor