Detecting missing content queries in an SMS-Based HIV/AIDS FAQ retrieval system

Automated Frequently Asked Question (FAQ) answering systems use pre-stored sets of question-answer pairs as an information source to answer natural language questions posed by the users. The main problem with this kind of information source is that there is no guarantee that there will be a relevant question-answer pair for all user queries. In this paper, we propose to deploy a binary classifier in an existing SMS-Based HIV/AIDS FAQ retrieval system to detect user queries that do not have the relevant question-answer pair in the FAQ document collection. Before deploying such a classifier, we first evaluate different feature sets for training in order to determine the sets of features that can build a model that yields the best classification accuracy. We carry out our evaluation using seven different feature sets generated from a query log before and after retrieval by the FAQ retrieval system. Our results suggest that, combining different feature sets markedly improves the classification accuracy

Reply With: Proactive Recommendation of Email Attachments

Email responses often contain items-such as a file or a hyperlink to an external document-that are attached to or included inline in the body of the message. Analysis of an enterprise email corpus reveals that 35% of the time when users include these items as part of their response, the attachable item is already present in their inbox or sent folder. A modern email client can proactively retrieve relevant attachable items from the user's past emails based on the context of the current conversation, and recommend them for inclusion, to reduce the time and effort involved in composing the response. In this paper, we propose a weakly supervised learning framework for recommending attachable items to the user. As email search systems are commonly available, we constrain the recommendation task to formulating effective search queries from the context of the conversations. The query is submitted to an existing IR system to retrieve relevant items for attachment. We also present a novel strategy for generating labels from an email corpus---without the need for manual annotations---that can be used to train and evaluate the query formulation model. In addition, we describe a deep convolutional neural network that demonstrates satisfactory performance on this query formulation task when evaluated on the publicly available Avocado dataset and a proprietary dataset of internal emails obtained through an employee participation program.Comment: CIKM2017. Proceedings of the 26th ACM International Conference on Information and Knowledge Management. 201

Nutrient Estimation from 24-Hour Food Recalls Using Machine Learning and Database Mapping: A Case Study with Lactose.

The Automated Self-Administered 24-Hour Dietary Assessment Tool (ASA24) is a free dietary recall system that outputs fewer nutrients than the Nutrition Data System for Research (NDSR). NDSR uses the Nutrition Coordinating Center (NCC) Food and Nutrient Database, both of which require a license. Manual lookup of ASA24 foods into NDSR is time-consuming but currently the only way to acquire NCC-exclusive nutrients. Using lactose as an example, we evaluated machine learning and database matching methods to estimate this NCC-exclusive nutrient from ASA24 reports. ASA24-reported foods were manually looked up into NDSR to obtain lactose estimates and split into training (n = 378) and test (n = 189) datasets. Nine machine learning models were developed to predict lactose from the nutrients common between ASA24 and the NCC database. Database matching algorithms were developed to match NCC foods to an ASA24 food using only nutrients ("Nutrient-Only") or the nutrient and food descriptions ("Nutrient + Text"). For both methods, the lactose values were compared to the manual curation. Among machine learning models, the XGB-Regressor model performed best on held-out test data (R2 = 0.33). For the database matching method, Nutrient + Text matching yielded the best lactose estimates (R2 = 0.76), a vast improvement over the status quo of no estimate. These results suggest that computational methods can successfully estimate an NCC-exclusive nutrient for foods reported in ASA24

Towards Query Logs for Privacy Studies: On Deriving Search Queries from Questions

Translating verbose information needs into crisp search queries is a phenomenon that is ubiquitous but hardly understood. Insights into this process could be valuable in several applications, including synthesizing large privacy-friendly query logs from public Web sources which are readily available to the academic research community. In this work, we take a step towards understanding query formulation by tapping into the rich potential of community question answering (CQA) forums. Specifically, we sample natural language (NL) questions spanning diverse themes from the Stack Exchange platform, and conduct a large-scale conversion experiment where crowdworkers submit search queries they would use when looking for equivalent information. We provide a careful analysis of this data, accounting for possible sources of bias during conversion, along with insights into user-specific linguistic patterns and search behaviors. We release a dataset of 7,000 question-query pairs from this study to facilitate further research on query understanding.Comment: ECIR 2020 Short Pape