Wizard of Wikipedia: Knowledge-Powered Conversational agents

In open-domain dialogue intelligent agents should exhibit the use of knowledge, however there are few convincing demonstrations of this to date. The most popular sequence to sequence models typically "generate and hope" generic utterances that can be memorized in the weights of the model when mapping from input utterance(s) to output, rather than employing recalled knowledge as context. Use of knowledge has so far proved difficult, in part because of the lack of a supervised learning benchmark task which exhibits knowledgeable open dialogue with clear grounding. To that end we collect and release a large dataset with conversations directly grounded with knowledge retrieved from Wikipedia. We then design architectures capable of retrieving knowledge, reading and conditioning on it, and finally generating natural responses. Our best performing dialogue models are able to conduct knowledgeable discussions on open-domain topics as evaluated by automatic metrics and human evaluations, while our new benchmark allows for measuring further improvements in this important research direction

TransferTransfo: A Transfer Learning Approach for Neural Network Based Conversational Agents

We introduce a new approach to generative data-driven dialogue systems (e.g. chatbots) called TransferTransfo which is a combination of a Transfer learning based training scheme and a high-capacity Transformer model. Fine-tuning is performed by using a multi-task objective which combines several unsupervised prediction tasks. The resulting fine-tuned model shows strong improvements over the current state-of-the-art end-to-end conversational models like memory augmented seq2seq and information-retrieval models. On the privately held PERSONA-CHAT dataset of the Conversational Intelligence Challenge 2, this approach obtains a new state-of-the-art, with respective perplexity, Hits@1 and F1 metrics of 16.28 (45 % absolute improvement), 80.7 (46 % absolute improvement) and 19.5 (20 % absolute improvement).Comment: 6 pages, 2 figures, 2 tables, NeurIPS 2018 CAI Worksho

Logic2Text: High-Fidelity Natural Language Generation from Logical Forms

Previous works on Natural Language Generation (NLG) from structured data have primarily focused on surface-level descriptions of record sequences. However, for complex structured data, e.g., multi-row tables, it is often desirable for an NLG system to describe interesting facts from logical inferences across records. If only provided with the table, it is hard for existing models to produce controllable and high-fidelity logical generations. In this work, we formulate logical level NLG as generation from logical forms in order to obtain controllable, high-fidelity, and faithful generations. We present a new large-scale dataset, \textsc{Logic2Text}, with 10,753 descriptions involving common logic types paired with the underlying logical forms. The logical forms show diversified graph structure of free schema, which poses great challenges on the model's ability to understand the semantics. We experiment on (1) Fully-supervised training with the full datasets, and (2) Few-shot setting, provided with hundreds of paired examples; We compare several popular generation models and analyze their performances. We hope our dataset can encourage research towards building an advanced NLG system capable of natural, faithful, and human-like generation. The dataset and code are available at https://github.com/czyssrs/Logic2Text.Comment: Findings of EMNLP 2020, 9 pages, 6 figure

Few-Shot NLG with Pre-Trained Language Model

Neural-based end-to-end approaches to natural language generation (NLG) from structured data or knowledge are data-hungry, making their adoption for real-world applications difficult with limited data. In this work, we propose the new task of \textit{few-shot natural language generation}. Motivated by how humans tend to summarize tabular data, we propose a simple yet effective approach and show that it not only demonstrates strong performance but also provides good generalization across domains. The design of the model architecture is based on two aspects: content selection from input data and language modeling to compose coherent sentences, which can be acquired from prior knowledge. With just 200 training examples, across multiple domains, we show that our approach achieves very reasonable performances and outperforms the strongest baseline by an average of over 8.0 BLEU points improvement. Our code and data can be found at \url{https://github.com/czyssrs/Few-Shot-NLG}Comment: ACL 202

Towards Coherent and Engaging Spoken Dialog Response Generation Using Automatic Conversation Evaluators

Encoder-decoder based neural architectures serve as the basis of state-of-the-art approaches in end-to-end open domain dialog systems. Since most of such systems are trained with a maximum likelihood~(MLE) objective they suffer from issues such as lack of generalizability and the generic response problem, i.e., a system response that can be an answer to a large number of user utterances, e.g., "Maybe, I don't know." Having explicit feedback on the relevance and interestingness of a system response at each turn can be a useful signal for mitigating such issues and improving system quality by selecting responses from different approaches. Towards this goal, we present a system that evaluates chatbot responses at each dialog turn for coherence and engagement. Our system provides explicit turn-level dialog quality feedback, which we show to be highly correlated with human evaluation. To show that incorporating this feedback in the neural response generation models improves dialog quality, we present two different and complementary mechanisms to incorporate explicit feedback into a neural response generation model: reranking and direct modification of the loss function during training. Our studies show that a response generation model that incorporates these combined feedback mechanisms produce more engaging and coherent responses in an open-domain spoken dialog setting, significantly improving the response quality using both automatic and human evaluation

SOLOIST: Building Task Bots at Scale with Transfer Learning and Machine Teaching

We present a new method SOLOIST that uses transfer learning and machine teaching to build task bots at scale. We parameterize classical modular task-oriented dialog systems using a Transformer-based auto-regressive language model, which subsumes different dialog modules into a single neural model. We pre-train, on heterogeneous dialog corpora, a task-grounded response generation model, which can generate dialog responses grounded in user goals and real-world knowledge for task completion. The pre-trained model can be efficiently adapted to accomplish new tasks with a handful of task-specific dialogs via machine teaching, where training samples are generated by human teachers interacting with the system. Experiments show that (i) SOLOIST creates new state-of-the-art on well-studied task-oriented dialog benchmarks, including CamRest676 and MultiWOZ; (ii) in the few-shot fine-tuning settings, SOLOIST significantly outperforms existing methods, and (iii) the use of machine teaching substantially reduces the labeling cost of fine-tuning. The pre-trained models and codes are available at https://aka.ms/soloist.Comment: 18 pages; To appear at TACL; Project Website: https://aka.ms/solois

The Cascade Transformer: an Application for Efficient Answer Sentence Selection

Large transformer-based language models have been shown to be very effective in many classification tasks. However, their computational complexity prevents their use in applications requiring the classification of a large set of candidates. While previous works have investigated approaches to reduce model size, relatively little attention has been paid to techniques to improve batch throughput during inference. In this paper, we introduce the Cascade Transformer, a simple yet effective technique to adapt transformer-based models into a cascade of rankers. Each ranker is used to prune a subset of candidates in a batch, thus dramatically increasing throughput at inference time. Partial encodings from the transformer model are shared among rerankers, providing further speed-up. When compared to a state-of-the-art transformer model, our approach reduces computation by 37% with almost no impact on accuracy, as measured on two English Question Answering datasets.Comment: Accepted to ACL 2020 (long

HIBERT: Document Level Pre-training of Hierarchical Bidirectional Transformers for Document Summarization

Neural extractive summarization models usually employ a hierarchical encoder for document encoding and they are trained using sentence-level labels, which are created heuristically using rule-based methods. Training the hierarchical encoder with these \emph{inaccurate} labels is challenging. Inspired by the recent work on pre-training transformer sentence encoders \cite{devlin:2018:arxiv}, we propose {\sc Hibert} (as shorthand for {\bf HI}erachical {\bf B}idirectional {\bf E}ncoder {\bf R}epresentations from {\bf T}ransformers) for document encoding and a method to pre-train it using unlabeled data. We apply the pre-trained {\sc Hibert} to our summarization model and it outperforms its randomly initialized counterpart by 1.25 ROUGE on the CNN/Dailymail dataset and by 2.0 ROUGE on a version of New York Times dataset. We also achieve the state-of-the-art performance on these two datasets.Comment: to appear in ACL 201

Generate, Delete and Rewrite: A Three-Stage Framework for Improving Persona Consistency of Dialogue Generation

Maintaining a consistent personality in conversations is quite natural for human beings, but is still a non-trivial task for machines. The persona-based dialogue generation task is thus introduced to tackle the personality-inconsistent problem by incorporating explicit persona text into dialogue generation models. Despite the success of existing persona-based models on generating human-like responses, their one-stage decoding framework can hardly avoid the generation of inconsistent persona words. In this work, we introduce a three-stage framework that employs a generate-delete-rewrite mechanism to delete inconsistent words from a generated response prototype and further rewrite it to a personality-consistent one. We carry out evaluations by both human and automatic metrics. Experiments on the Persona-Chat dataset show that our approach achieves good performance.Comment: Accepted by ACL202

The Dialogue Dodecathlon: Open-Domain Knowledge and Image Grounded Conversational Agents

We introduce dodecaDialogue: a set of 12 tasks that measures if a conversational agent can communicate engagingly with personality and empathy, ask questions, answer questions by utilizing knowledge resources, discuss topics and situations, and perceive and converse about images. By multi-tasking on such a broad large-scale set of data, we hope to both move towards and measure progress in producing a single unified agent that can perceive, reason and converse with humans in an open-domain setting. We show that such multi-tasking improves over a BERT pre-trained baseline, largely due to multi-tasking with very large dialogue datasets in a similar domain, and that the multi-tasking in general provides gains to both text and image-based tasks using several metrics in both the fine-tune and task transfer settings. We obtain state-of-the-art results on many of the tasks, providing a strong baseline for this challenge.Comment: ACL 202