991 research outputs found

    Multiple-Domain Sentiment Classification for Cantonese Using a Combined Approach

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    In this study, we proposed a combined approach, which amalgamates machine learning and lexicon- based approaches for multiple-domain sentiment classification that supports Cantonese-based social media analysis. Our study contributes to the existing literature not only by investigating the effectiveness of the proposed combined approach for supporting social media analysis in the Cantonese context but also by verifying that the proposed method outperforms the baseline approaches, which are commonly used in the literature. We demonstrated that social media network-based classifiers can be general classifiers that support multiple-domain sentiment classification

    Measuring the Influence and Intensity of Customer’s Sentiments in Facebook and Twitter

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    Organisations these days are actively using social media platforms to engage with potential and existing customers and monitor what they say about the organisation’s product or service. The most important area within social media monitoring lies in how to gain insight for sentiment analysis. Sentiment analysis helps in effective evaluation of customer’s sentiments in real time and takes on a special meaning in the context of online social networks like Twitter and Facebook, which collectively represent the largest online forum available for public opinion. Sentiment Analysis is not about retrieving and analyzing the analytics purely on the basis of positive, negative or neutral sentiment. It is imperative to assess the influencers of the sentiments in terms of Retweet and Share option used by them on Twitter and Facebook platform respectively. Measuring the intensity is other important aspect of sentiment analysis process. What kind of nouns, adjectives, verbs and adverbs are used in the opinion across the Twitter and Facebook platform matters as well since it exhibits the intensity of the underlying emotion in the text written. This study was conducted to propose a framework to identify and analyse the positive and negative sentiments present in Twitter and Facebook platforms and an algorithm was prepared to measure the intensity and influence of the positive, negative sentiment in particular using the document and sentence level analysis technique

    Sentiment Analysis or Opinion Mining: A Review

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    Opinion Mining (OM) or Sentiment Analysis (SA) can be defined as the task of detecting, extracting and classifying opinions on something. It is a type of the processing of the natural language (NLP) to track the public mood to a certain law, policy, or marketing, etc. It involves a way that development for the collection and examination of comments and opinions about legislation, laws, policies, etc., which are posted on the social media. The process of information extraction is very important because it is a very useful technique but also a challenging task. That mean, to extract sentiment from an object in the web-wide, need to automate opinion-mining systems to do it. The existing techniques for sentiment analysis include machine learning (supervised and unsupervised), and lexical-based approaches. Hence, the main aim of this paper presents a survey of sentiment analysis (SA) and opinion mining (OM) approaches, various techniques used that related in this field. As well, it discusses the application areas and challenges for sentiment analysis with insight into the past researcher's works

    Natural Language Processing: Emerging Neural Approaches and Applications

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    This Special Issue highlights the most recent research being carried out in the NLP field to discuss relative open issues, with a particular focus on both emerging approaches for language learning, understanding, production, and grounding interactively or autonomously from data in cognitive and neural systems, as well as on their potential or real applications in different domains

    Leveraging writing systems changes for deep learning based Chinese affective analysis

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    Affective analysis of social media text is in great demand. Online text written in Chinese communities often contains mixed scripts including major text written in Chinese, an ideograph-based writing system, and minor text using Latin letters, an alphabet-based writing system. This phenomenon is referred to as writing systems changes (WSCs). Past studies have shown that WSCs often reflect unfiltered immediate affections. However, the use of WSCs poses more challenges in Natural Language Processing tasks because WSCs can break the syntax of the major text. In this work, we present our work to use WSCs as an effective feature in a hybrid deep learning model with attention network. The WSCs scripts are first identified by their encoding range. Then, the document representation of the text is learned through a Long Short-Term Memory model and the minor text is learned by a separate Convolution Neural Network model. To further highlight the WSCs components, an attention mechanism is adopted to re-weight the feature vector before the classification layer. Experiments show that the proposed hybrid deep learning method which better incorporates WSCs features can further improve performance compared to the state-of-the-art classification models. The experimental result indicates that WSCs can serve as effective information in affective analysis of the social media text

    Figurative Language Detection using Deep Learning and Contextual Features

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    The size of data shared over the Internet today is gigantic. A big bulk of it comes from postings on social networking sites such as Twitter and Facebook. Some of it also comes from online news sites such as CNN and The Onion. This type of data is very good for data analysis since they are very personalized and specific. For years, researchers in academia and various industries have been analyzing this type of data. The purpose includes product marketing, event monitoring, and trend analysis. The highest usage for this type of analysis is to find out the sentiments of the public about a certain topic or product. This field is called sentiment analysis. The writers of such posts have no obligation to stick to only literal language. They also have the freedom to use figurative language in their publications. Hence, online posts can be categorized into two: Literal and Figurative. Literal posts contain words or sentences that are direct or straight to the point. On the contrary, figurative posts contain words, phrases, or sentences that carry different meanings than usual. This could flip the whole polarity of a given post. Due to this nature, it can jeopardize sentiment analysis works that focus primarily on the polarity of the posts. This makes figurative language one of the biggest problems in sentiment analysis. Hence, detecting it would be crucial and significant. However, the study of figurative language detection is non-trivial. There have been many existing works that tried to execute the task of detecting figurative language correctly, with different methodologies used. The results are impressive but still can be improved. This thesis offers a new way to solve this problem. There are essentially seven commonly used figurative language categories: sarcasm, metaphor, satire, irony, simile, humor, and hyperbole. This thesis focuses on three categories. The thesis aims to understand the contextual meaning behind the three figurative language categories, using a combination of deep learning architecture with manually extracted features and explore the use of well know machine learning classifiers for the detection tasks. In the process, it also aims to describe a descending list of features according to the importance. The deep learning architecture used in this work is Convolutional Neural Network, which is combined with manually extracted features that are carefully chosen based on the literature and understanding of each figurative language. The findings of this work clearly showed improvement in the evaluation metrics when compared to existing works in the same domain. This happens in all of the figurative language categories, proving the framework’s possession of quality

    Discovering the structure and organization of a free Cantonese emotion-label word association graph to understand mental lexicons of emotions

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    Emotions are not necessarily universal across different languages and cultures. Mental lexicons of emotions depend strongly on contextual factors, such as language and culture. The Chinese language has unique linguistic properties that are different from other languages. As a main variant of Chinese, Cantonese has some emotional expressions that are only used by Cantonese speakers. Previous work on Chinese emotional vocabularies focused primarily on Mandarin. However, little is known about Cantonese emotion vocabularies. This is important since both language variants might have distinct emotional expressions, despite sharing the same writing system. To explore the structure and organization of Cantonese-label emotion words, we selected 79 highly representative emotion cue words from an ongoing large-scale Cantonese word association study (SWOW-HK). We aimed to identify the categories of these emotion words and non-emotion words that related to emotion concepts. Hierarchical cluster analysis was used to generate word clusters and investigate the underlying emotion dimensions. As the cluster quality was low in hierarchical clustering, we further constructed an emotion graph using a network approach to explore how emotions are organized in the Cantonese mental lexicon. With the support of emotion knowledge, the emotion graph defined more distinct emotion categories. The identified network communities covered basic emotions such as love, happiness, and sadness. Our results demonstrate that mental lexicon graphs constructed from free associations of Cantonese emotion-label words can reveal fine categories of emotions and their relevant concepts
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