Resource Creation and Evaluation for Multilingual Sentiment Analysis in Social Media Texts

Sentiment analysis (SA) regards the classification of texts according to the polarity of the opinions they express. SA systems are highly relevant to many real-world applications (e.g. marketing, eGovernance, business intelligence, behavioral sciences) and also to many tasks in Natural Language Processing (NLP) – information extraction, question answering, textual entailment, to name just a few. The importance of this field has been proven by the high number of approaches proposed in research, as well as by the interest that it raised from other disciplines and the applications that were created using its technology. In our case, the primary focus is to use sentiment analysis in the context of media monitoring, to enable tracking of global reactions to events. The main challenge that we face is that tweets are written in different languages and an unbiased system should be able to deal with all of them, in order to process all (possible) available data. Unfortunately, although many linguistic resources exist for processing texts written in English, for many other languages data and tools are scarce. Following our initial efforts described in (Balahur and Turchi, 2013), in this article we extend our study on the possibility to implement a multilingual system that is able to a) classify sentiment expressed in tweets in various languages using training data obtained through machine translation; b) to verify the extent to which the quality of the translations influences the sentiment classification performance, in this case, of highly informal texts; and c) to improve multilingual sentiment classification using small amounts of data annotated in the target language. To this aim, varying sizes of target language data are tested. The languages we explore are: Arabic, Turkish, Russian, Italian, Spanish, German and French.JRC.G.2-Global security and crisis managemen

Enhancing Twitter Data Analysis with Simple Semantic Filtering: Example in Tracking Influenza-Like Illnesses

Systems that exploit publicly available user generated content such as Twitter messages have been successful in tracking seasonal influenza. We developed a novel filtering method for Influenza-Like-Illnesses (ILI)-related messages using 587 million messages from Twitter micro-blogs. We first filtered messages based on syndrome keywords from the BioCaster Ontology, an extant knowledge model of laymen's terms. We then filtered the messages according to semantic features such as negation, hashtags, emoticons, humor and geography. The data covered 36 weeks for the US 2009 influenza season from 30th August 2009 to 8th May 2010. Results showed that our system achieved the highest Pearson correlation coefficient of 98.46% (p-value<2.2e-16), an improvement of 3.98% over the previous state-of-the-art method. The results indicate that simple NLP-based enhancements to existing approaches to mine Twitter data can increase the value of this inexpensive resource.Comment: 10 pages, 5 figures, IEEE HISB 2012 conference, Sept 27-28, 2012, La Jolla, California, U