Multi-level Autonomic Business Process Management

The final publication is available at Springer via http://dx.doi.org/10.1007/978-3-642-38484-4_14Nowadays, business processes are becoming increasingly complex and heterogeneous. Autonomic Computing principles can reduce this complexity by autonomously managing the software systems and the running processes, their states and evolution. Business Processes that are able to be self-managed are referred to as Autonomic Business Processes (ABP). However, a key challenge is to keep the models of such ABP understandable and expressive in increasingly complex scenarios. This paper discusses the design aspects of an autonomic business process management system able to self-manage processes based on operational adaptation. The goal is to minimize human intervention during the process definition and execution phases. This novel approach, named MABUP, provides four well-defined levels of abstraction to express business and operational knowledge and to guide the management activity; namely, Organizational Level, Technological Level, Operational Level and Service Level. A real example is used to illustrate our proposal.Research supported by CAPES, CNPQ and Spanish Ministry of Science and Innovation.Oliveira, K.; Castro, J.; España Cubillo, S.; Pastor López, O. (2013). Multi-level Autonomic Business Process Management. En Enterprise, Business-Process and Information Systems Modeling. Springer. 184-198. doi:10.1007/978-3-642-38484-4_14S184198España, S., González, A., Pastor, Ó.: Communication Analysis: A Requirements Engineering Method for Information Systems. In: van Eck, P., Gordijn, J., Wieringa, R. (eds.) CAiSE 2009. LNCS, vol. 5565, pp. 530–545. Springer, Heidelberg (2009)Ganek, A.G., Corbi, T.A.: The dawning of the autonomic computing era. IBM Systems Journal 42(1), 5–18 (2003)Gonzalez, A., et al.: Unity criteria for Business Process Modelling. In: Third International Conference on Research Challenges in Information Science, RCIS 2009, pp. 155–164 (2009)Greenwood, D., Rimassa, G.: Autonomic Goal-Oriented Business Process Management. Management, 43 (2007)Haupt, T., et al.: Autonomic execution of computational workflows. In: 2011 Federated Conference on Computer Science and Information Systems, FedCSIS, pp. 965–972 (2011)Kephart, J.O., Chess, D.M.: The vision of autonomic computing. IEEE (2003)Lee, K., et al.: Workflow adaptation as an autonomic computing problem. In: Proceedings of the 2nd Workshop on Workflows in Support of Large-Scale Science, New York, NY, USA, pp. 29–34 (2007)Mosincat, A., Binder, W.: Transparent Runtime Adaptability for BPEL Processes. In: Bouguettaya, A., Krueger, I., Margaria, T. (eds.) ICSOC 2008. LNCS, vol. 5364, pp. 241–255. Springer, Heidelberg (2008)Oliveira, K., et al.: Towards Autonomic Business Process Models. In: International Conference on Software Engineering and Knowledge, SEKE 2012, San Francisco, California, USA (2012)Rahman, M., et al.: A taxonomy and survey on autonomic management of applications in grid computing environments. Concurr. Comput.: Pract. Exper. 23(16), 1990–2019 (2011)Reijers, H.A., Mendling, J.: Modularity in process models: Review and effects. In: Dumas, M., Reichert, M., Shan, M.-C. (eds.) BPM 2008. LNCS, vol. 5240, pp. 20–35. Springer, Heidelberg (2008)Rodrigues Nt., J.A., Monteiro Jr., P.C.L., de O. Sampaio, J., de Souza, J.M., Zimbrão, G.: Autonomic Business Processes Scalable Architecture. In: ter Hofstede, A.H.M., Benatallah, B., Paik, H.-Y. (eds.) BPM Workshops 2007. LNCS, vol. 4928, pp. 78–83. Springer, Heidelberg (2008)Strohmaier, M., Yu, E.: Towards autonomic workflow management systems. ACM Press (2006)Terres, L.D., et al.: Selection of Business Process for Autonomic Automation. In: 2010 14th IEEE International Enterprise Distributed Object Computing Conference, pp. 237–246 (October 2010)Tretola, G., Zimeo, E.: Autonomic internet-scale workflows. In: Proceedings of the 3rd International Workshop on Monitoring, Adaptation and Beyond, New York, NY, USA, pp. 48–56 (2010)Vedam, H., Venkatasubramanian, V.: A wavelet theory-based adaptive trend analysis system for process monitoring and diagnosis. In: Proceedings of the 1997 American Control Conference, vol. 1, pp. 309–313 (June 1997)Wang, Y., Mylopoulos, J.: Self-Repair through Reconfiguration: A Requirements Engineering Approach. In: 2009 IEEE/ACM International Conference on Automated Software Engineering, pp. 257–268 (November 2009)Yu, T., Lin, K.: Adaptive algorithms for finding replacement services in autonomic distributed business processes. In: Proceedings Autonomous Decentralized Systems, ISADS 2005, pp. 427–434 (2005

Towards goal-based autonomic networking

The ability to quickly deploy and efficiently manage services is critical to the telecommunications industry. Currently, services are designed and managed by different teams with expertise over a wide range of concerns, from high-level business to low level network aspects. Not only is this approach expensive in terms of time and resources, but it also has problems to scale up to new outsourcing and/or multi-vendor models, where subsystems and teams belong to different organizations. We endorse the idea, upheld among others in the autonomic computing community, that the network and system components involved in the provision of a service must be crafted to facilitate their management. Furthermore, they should help bridge the gap between network and business concerns. In this paper, we sketch an approach based on early work on the hierarchical organization of autonomic entities that possibly belong to different organizations. An autonomic entity governs over other autonomic entities by defining their goals. Thus, it is up to each autonomic entity to decide its line of actions in order to fulfill its goals, and the governing entity needs not know about the internals of its subordinates. We illustrate the approach with a simple but still rich example of a telecom service

Semantic-based policy engineering for autonomic systems

This paper presents some important directions in the use of ontology-based semantics in achieving the vision of Autonomic Communications. We examine the requirements of Autonomic Communication with a focus on the demanding needs of ubiquitous computing environments, with an emphasis on the requirements shared with Autonomic Computing. We observe that ontologies provide a strong mechanism for addressing the heterogeneity in user task requirements, managed resources, services and context. We then present two complimentary approaches that exploit ontology-based knowledge in support of autonomic communications: service-oriented models for policy engineering and dynamic semantic queries using content-based networks. The paper concludes with a discussion of the major research challenges such approaches raise

Constraint integration and violation handling for BPEL processes

Autonomic, i.e. dynamic and fault-tolerant Web service composition is a requirement resulting from recent developments such as on-demand services. In the context of planning-based service composition, multi-agent planning and dynamic error handling are still unresolved problems. Recently, business rule and constraint management has been looked at for enterprise SOA to add business flexibility. This paper proposes a constraint integration and violation handling technique for dynamic service composition. Higher degrees of reliability and fault-tolerance, but also performance for autonomously composed WS-BPEL processes are the objectives

Autonomic management of multiple non-functional concerns in behavioural skeletons

We introduce and address the problem of concurrent autonomic management of different non-functional concerns in parallel applications build as a hierarchical composition of behavioural skeletons. We first define the problems arising when multiple concerns are dealt with by independent managers, then we propose a methodology supporting coordinated management, and finally we discuss how autonomic management of multiple concerns may be implemented in a typical use case. The paper concludes with an outline of the challenges involved in realizing the proposed methodology on distributed target architectures such as clusters and grids. Being based on the behavioural skeleton concept proposed in the CoreGRID GCM, it is anticipated that the methodology will be readily integrated into the current reference implementation of GCM based on Java ProActive and running on top of major grid middleware systems.Comment: 20 pages + cover pag

Academic Panel: Can Self-Managed Systems be trusted?

Trust can be defined as to have confidence or faith in; a form of reliance or certainty based on past experience; to allow without fear; believe; hope: expect and wish; and extend credit to. The issue of trust in computing has always been a hot topic, especially notable with the proliferation of services over the Internet, which has brought the issue of trust and security right into the ordinary home. Autonomic computing brings its own complexity to this. With systems that self-manage, the internal decision making process is less transparent and the ‘intelligence’ possibly evolving and becoming less tractable. Such systems may be used from anything from environment monitoring to looking after Granny in the home and thus the issue of trust is imperative. To this end, we have organised this panel to examine some of the key aspects of trust. The first section discusses the issues of self-management when applied across organizational boundaries. The second section explores predictability in self-managed systems. The third part examines how trust is manifest in electronic service communities. The final discussion demonstrates how trust can be integrated into an autonomic system as the core intelligence with which to base adaptivity choices upon

Self-organising agent communities for autonomic resource management

The autonomic computing paradigm addresses the operational challenges presented by increasingly complex software systems by proposing that they be composed of many autonomous components, each responsible for the run-time reconfiguration of its own dedicated hardware and software components. Consequently, regulation of the whole software system becomes an emergent property of local adaptation and learning carried out by these autonomous system elements. Designing appropriate local adaptation policies for the components of such systems remains a major challenge. This is particularly true where the system’s scale and dynamism compromise the efficiency of a central executive and/or prevent components from pooling information to achieve a shared, accurate evidence base for their negotiations and decisions.In this paper, we investigate how a self-regulatory system response may arise spontaneously from local interactions between autonomic system elements tasked with adaptively consuming/providing computational resources or services when the demand for such resources is continually changing. We demonstrate that system performance is not maximised when all system components are able to freely share information with one another. Rather, maximum efficiency is achieved when individual components have only limited knowledge of their peers. Under these conditions, the system self-organises into appropriate community structures. By maintaining information flow at the level of communities, the system is able to remain stable enough to efficiently satisfy service demand in resource-limited environments, and thus minimise any unnecessary reconfiguration whilst remaining sufficiently adaptive to be able to reconfigure when service demand changes