Multi-class machine classification of suicide-related communication on Twitter

The World Wide Web, and online social networks in particular, have increased connectivity between people such that information can spread to millions of people in a matter of minutes. This form of online collective contagion has provided many benefits to society, such as providing reassurance and emergency management in the immediate aftermath of natural disasters. However, it also poses a potential risk to vulnerable Web users who receive this information and could subsequently come to harm. One example of this would be the spread of suicidal ideation in online social networks, about which concerns have been raised. In this paper we report the results of a number of machine classifiers built with the aim of classifying text relating to suicide on Twitter. The classifier distinguishes between the more worrying content, such as suicidal ideation, and other suicide-related topics such as reporting of a suicide, memorial, campaigning and support. It also aims to identify flippant references to suicide. We built a set of baseline classifiers using lexical, structural, emotive and psychological features extracted from Twitter posts. We then improved on the baseline classifiers by building an ensemble classifier using the Rotation Forest algorithm and a Maximum Probability voting classification decision method, based on the outcome of base classifiers. This achieved an F-measure of 0.728 overall (for 7 classes, including suicidal ideation) and 0.69 for the suicidal ideation class. We summarise the results by reflecting on the most significant predictive principle components of the suicidal ideation class to provide insight into the language used on Twitter to express suicidal ideation. Finally, we perform a 12-month case study of suicide-related posts where we further evaluate the classification approach - showing a sustained classification performance and providing anonymous insights into the trends and demographic profile of Twitter users posting content of this type

Mental distress detection and triage in forum posts: the LT3 CLPsych 2016 shared task system

This paper describes the contribution of LT3 for the CLPsych 2016 Shared Task on automatic triage of mental health forum posts. Our systems use multiclass Support Vector Machines (SVM), cascaded binary SVMs and ensembles with a rich feature set. The best systems obtain macro-averaged F-scores of 40% on the full task and 80% on the green versus alarming distinction. Multiclass SVMs with all features score best in terms of F-score, whereas feature filtering with bi-normal separation and classifier ensembling are found to improve recall of alarming posts

Detecting Suicidality in Arabic Tweets Using Machine Learning and Deep Learning Techniques

Social media platforms have revolutionized traditional communication techniques by enabling people globally to connect instantaneously, openly, and frequently. People use social media to share personal stories and express their opinion. Negative emotions such as thoughts of death, self-harm, and hardship are commonly expressed on social media, particularly among younger generations. As a result, using social media to detect suicidal thoughts will help provide proper intervention that will ultimately deter others from self-harm and committing suicide and stop the spread of suicidal ideation on social media. To investigate the ability to detect suicidal thoughts in Arabic tweets automatically, we developed a novel Arabic suicidal tweets dataset, examined several machine learning models, including Na\"ive Bayes, Support Vector Machine, K-Nearest Neighbor, Random Forest, and XGBoost, trained on word frequency and word embedding features, and investigated the ability of pre-trained deep learning models, AraBert, AraELECTRA, and AraGPT2, to identify suicidal thoughts in Arabic tweets. The results indicate that SVM and RF models trained on character n-gram features provided the best performance in the machine learning models, with 86% accuracy and an F1 score of 79%. The results of the deep learning models show that AraBert model outperforms other machine and deep learning models, achieving an accuracy of 91\% and an F1-score of 88%, which significantly improves the detection of suicidal ideation in the Arabic tweets dataset. To the best of our knowledge, this is the first study to develop an Arabic suicidality detection dataset from Twitter and to use deep-learning approaches in detecting suicidality in Arabic posts

Human-in-the-Loop Learning From Crowdsourcing and Social Media

Computational social studies using public social media data have become more and more popular because of the large amount of user-generated data available. The richness of social media data, coupled with noise and subjectivity, raise significant challenges for computationally studying social issues in a feasible and scalable manner. Machine learning problems are, as a result, often subjective or ambiguous when humans are involved. That is, humans solving the same problems might come to legitimate but completely different conclusions, based on their personal experiences and beliefs. When building supervised learning models, particularly when using crowdsourced training data, multiple annotations per data item are usually reduced to a single label representing ground truth. This inevitably hides a rich source of diversity and subjectivity of opinions about the labels. Label distribution learning associates for each data item a probability distribution over the labels for that item, thus it can preserve diversities of opinions, beliefs, etc. that conventional learning hides or ignores. We propose a humans-in-the-loop learning framework to model and study large volumes of unlabeled subjective social media data with less human effort. We study various annotation tasks given to crowdsourced annotators and methods for aggregating their contributions in a manner that preserves subjectivity and disagreement. We introduce a strategy for learning label distributions with only five-to-ten labels per item by aggregating human-annotated labels over multiple, semantically related data items. We conduct experiments using our learning framework on data related to two subjective social issues (work and employment, and suicide prevention) that touch many people worldwide. Our methods can be applied to a broad variety of problems, particularly social problems. Our experimental results suggest that specific label aggregation methods can help provide reliable representative semantics at the population level