Implementação de uma plataforma online partilhada para a gestão de um sistema de embalagens retornáveis

Dissertação de mestrado em Engenharia Industrial (área de especialização em Avaliação e Gestão de Projetos e da Inovação)O projeto de dissertação foi desenvolvido em colaboração com a Bosch Car Multimedia S.A. A dissertação consiste no estudo e preparação da implementação de uma plataforma online partilhada para a gestão de um sistema de embalagens retornáveis com os fornecedores nacionais. Ao longo dos últimos anos, a empresa reconhece a existência de dois problemas principais na gestão da embalagem com fornecedores: a ineficiência dos processos da gestão das embalagens retornáveis e os fornecedores não conseguem visualizar os movimentos de entrada e saída da embalagem e o stock atual. Com base neste cenário, foi delineado, como objetivo geral da dissertação, melhorar o sistema de gestão de embalagem retornável de fornecedor, identificando os aspetos críticos para a eficiente gestão da embalagem e a preparação e suporte da implementação da plataforma. Para alcançar o objetivo geral, analisou-se intensivamente o fluxo físico e de informação da embalagem retornável, identificaram-se os aspetos e processos a melhorar e a uniformizar para permitir a correta implementação da plataforma e criaram-se ferramentas de suporte de análise para a gestão diária da embalagem retornável. Os resultados obtidos incluem a melhoria da visibilidade das embalagens presentes no fluxo, tanto para a Bosch como para o fornecedor, o controlo dos stocks em tempo-real, maior precisão nas contas de embalagem, mais transparência, um processo de gestão de reclamações eficiente e automático, a atribuição da responsabilidade pelos pedidos de embalagem ao fornecedor e maior eficiência na gestão diária de embalagem retornável do fornecedor. Realçase o contributo deste projeto de dissertação na melhoria dos movimentos de entrada de embalagem, com uma redução mais de 65% dos erros. Foi possível evidenciar que o aspeto mais crítico para uma eficiente gestão da embalagem retornável é, de facto, a sua visibilidade ao longo da cadeia de abastecimento. Tendo-se melhorado a visibilidade do estado e localização dos stocks, é agora possível conciliar, com mais precisão, o abastecimento à procura, permitindo obter uma maior rotação dos stocks e reduzir perdas de embalagens ao longo da cadeia de abastecimento.This dissertation project was developed in collaboration with Bosch Car Multimedia S.A. The dissertation consists in studying and preparing the implementation of a shared online platform to manage the national supplier’s returnable packaging system. Over the last few years, the company recognize the existence of two major problems in the suppliers’ returnable packaging management: the inefficiency of the returnable packaging management process and the suppliers cannot visualize the incoming and outgoing movements of packaging and the current stock. Based on this scenario, it was outlined, as the main objective of the dissertation, the improvement of the supplier returnable packaging management system, identifying the critical aspects for efficient packaging management and the preparation and support on the platform implementation. To achieve the main objective, the physical and information flow of the returnable packaging were intensively analyzed, it was identified which aspects and processes must be improve or standardize to allow a correct implementation of the platform and create analytical support tools for the daily management of returnable packaging. The results obtained include improved visibility of packaging in the flow for both Bosch and suppliers, real-time stock control, greater accuracy in packaging accounts, more transparency, an efficient and automatic complaint management process, an assignment of responsibility of packaging orders to the suppliers and a greater efficiency in the day-to-day management of the supplier's returnable packaging. It is important to highlight the contribution of this dissertation project in the improvement of incoming packaging movements, with a reduction of more than 65% of errors. It was possible to show that the most critical aspect for an efficient returnable packaging management is, in fact, its visibility along the supply chain. Having improved the visibility of the state and location of stocks, it is now possible to more accurately reconcile supply with demand, allowing for greater stock rotation and reducing packaging losses along the supply chain

April 2, 2007

The Breeze is the student newspaper of James Madison University in Harrisonburg, Virginia

An investigation into international tourists' perceptions of Cape Town as a holiday destination : one destination - an unforgettable experience

Bibliography: leaves 283-291.The fundamental product in tourism is the destination experience. Despite Cape Town offering a unique experience, the destination lacks a dear and positive brand images that persuade international tourists to visit. Currently, it cannot be ascertained how international travellers perceive brand Cape Town. As such it is felt that a significant number of tourists are being forsaken. Thus, it is imperative that research be conducted in order to gain a greater understanding of the brand, thereby enabling Cape Town to be positioned in a manner that lives up to tourists' expectations. In April 2001, the Joint Marketing Initiative was created to align the marketing efforts of the various destination-marketing organisations responsible for marketing the province of Western Cape and the city of cape Town both internationally and domestically. This is necessary to achieve consistency in image and message communication. This investigation is one of many commissioned by the Cape Metropolitan Tourism to improve stakeholders' understanding of brand Cape Town

Suffolk Journal, Vol. 68, No. 4, 10/10/2007

https://dc.suffolk.edu/journal/1474/thumbnail.jp

Mustang Daily, May 3, 2006

Student newspaper of California Polytechnic State University, San Luis Obispo, CA.https://digitalcommons.calpoly.edu/studentnewspaper/7444/thumbnail.jp

Deterministic Comparison between Commercial Procurement and Project Design Process

A comparison was made of a decision-based technology commercialization model and a project based case study. The model was derived for use with technology-oriented robotic competition embodied in the WPI Intelligent Ground Vehicle Competition (IGVC) effort. The project researched feasibility and available commercialization methods, followed by careful observation of the actual decision approach the multidisciplinary engineers of WPI\u27s IGVC team that they utilized to design and construct their vehicle. We found that the commercialization model provided information that allowed discrimination between available alternatives which matched our initial goals

Lanthorn, vol. 9, no. 22, February 24, 1977

Lanthorn is Grand Valley State\u27s student newspaper, published from 1968 to the present

March 27, 2006

The Breeze is the student newspaper of James Madison University in Harrisonburg, Virginia