An improved model for trust-aware recommender systems based on multi-faceted trust

As customers enjoy the convenience of online shopping today, they face the problem of selecting from hundreds of thousands of products. Recommender systems, which make recommendations by matching products to customers based on the features of the products and the purchasing history of customers, are increasingly being incorporated into e-commerce websites. Collaborative filtering is a major approach to design algorithms for these systems. Much research has been directed toward enhancing the performance of recommender systems by considering various psychological and behavioural factors affecting the behaviour of users, e.g. trust and emotion. While e-commerce firms are keen to exploit information on social trust available on social networks to improve their services, conventional trust-aware collaborative filtering does not consider the multi-facets of social trust. In this research, we assume that a consumer tends to trust different people for recommendations on different types of product. For example, a user trusts a certain reviewer on popular items but may not place as much trust on the same reviewer on unpopular items. Furthermore, this thesis postulates that if we, as online shoppers, choose to establish trust on an individual while we ourselves are reviewing certain products, we value this individual’s opinions on these products and we most likely will value his/her opinions on similar products in future. Based on the above assumptions, this thesis proposes a new collaborative filtering algorithm for deriving multi-faceted trust based on trust establishment time. Experimental results based on historical data from Epinions show that the new algorithm can perform better in terms of accuracy when compared with conventional algorithms

Comprehensive Review of Opinion Summarization

The abundance of opinions on the web has kindled the study of opinion summarization over the last few years. People have introduced various techniques and paradigms to solving this special task. This survey attempts to systematically investigate the different techniques and approaches used in opinion summarization. We provide a multi-perspective classification of the approaches used and highlight some of the key weaknesses of these approaches. This survey also covers evaluation techniques and data sets used in studying the opinion summarization problem. Finally, we provide insights into some of the challenges that are left to be addressed as this will help set the trend for future research in this area.unpublishednot peer reviewe

Transfer Learning via Contextual Invariants for One-to-Many Cross-Domain Recommendation

The rapid proliferation of new users and items on the social web has aggravated the gray-sheep user/long-tail item challenge in recommender systems. Historically, cross-domain co-clustering methods have successfully leveraged shared users and items across dense and sparse domains to improve inference quality. However, they rely on shared rating data and cannot scale to multiple sparse target domains (i.e., the one-to-many transfer setting). This, combined with the increasing adoption of neural recommender architectures, motivates us to develop scalable neural layer-transfer approaches for cross-domain learning. Our key intuition is to guide neural collaborative filtering with domain-invariant components shared across the dense and sparse domains, improving the user and item representations learned in the sparse domains. We leverage contextual invariances across domains to develop these shared modules, and demonstrate that with user-item interaction context, we can learn-to-learn informative representation spaces even with sparse interaction data. We show the effectiveness and scalability of our approach on two public datasets and a massive transaction dataset from Visa, a global payments technology company (19% Item Recall, 3x faster vs. training separate models for each domain). Our approach is applicable to both implicit and explicit feedback settings.Comment: SIGIR 202