CoPs-Centered Knowledge Management

Rajiv Khosla is an Associate Professor at School of Business, La Trobe University. He is the director of externally funded Business Intelligence Institute-Business Systems and Knowledge Modelling research laboratory. Rajiv has a multi-disciplinary background in management, engineering and computer science. He has published over 120 refereed journal and conference papers. He has also authored four books (research monographs) in the area of Emotional Intelligence, Human-Centred e-Business, Multimedia based Socio-technical Information systems, Intelligent Hybrid Multi-agent Systems. Rajiv is the Associate editor of the International Journal of Pattern Recognition, Regional editor of Journal of Intelligent Manufacturing (Springer-verlag), and Action Editor of Journal of Cognitive Systems Research. He has been a project leader of over a dozen industry projects and has commercialised four IT products in Australia. Associate Professor Rajiv Khosla Business Intelligence Institute and Business Systems Knowledge Modeling Laboratory (http://www.latrobe.edu.au/bskm) School of Business, La Trobe University, Melbourne, Victoria – 3086, Australia E-Mail: [email protected] of the primary reasons identified for the failure of existing knowledge management solutions has been that knowledge management tools and research have primarily been designed around technology push-models as against strategy pull-models. In an era where organizations are undergoing rapid and discontinuous change it is imperative that knowledge management systems and organizational entities like CoPs that facilitate knowledge management and organizational transformation are more closely aligned with business strategies and goals of an organization. This would enable organizations to respond more quickly to changing business environments and corresponding change in their knowledge management needs from time to time. This seminar presents a strategy-pull approach for Modeling and Design of CoPs-centered Knowledge Management Systems to facilitate organizational transformation. Among other aspects the seminar will focus on definition of dimensions and criteria for defining CoPs in an organization, application of fuzzy integral techniques to rank 16 criteria employed by CoPs to engage in knowledge management. From a knowledge management and organizational transformation perspective this approach will enable a more direct relationship between business strategy, CoPs and Knowledge Management solutions.published_or_final_versionCentre for Information Technology in Education, University of Hong Kon

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