A reference architecture for adaptive hypermedia applications

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Quality of experience aware adaptive hypermedia system

The research reported in this thesis proposes, designs and tests a novel Quality of Experience Layer (QoE-layer) for the classic Adaptive Hypermedia Systems (AHS) architecture. Its goal is to improve the end-user perceived Quality of Service in different operational environments suitable for residential users. While the AHS’ main role of delivering personalised content is not altered, its functionality and performance is improved and thus the user satisfaction with the service provided. The QoE Layer takes into account multiple factors that affect Quality of Experience (QoE), such as Web components and network connection. It uses a novel Perceived Performance Model that takes into consideration a variety of performance metrics, in order to learn about the Web user operational environment characteristics, about changes in network connection and the consequences of these changes on the user’s quality of experience. This model also considers the user’s subjective opinion about his/her QoE, increasing its effectiveness and suggests strategies for tailoring Web content in order to improve QoE. The user related information is modelled using a stereotype-based technique that makes use of probability and distribution theory. The QoE-Layer has been assessed through both simulations and qualitative evaluation in the educational area (mainly distance learning), when users interact with the system in a low bit rate operational environment. The simulations have assessed “learning” and “adaptability” behaviour of the proposed layer in different and variable home connections when a learning task is performed. The correctness of Perceived Performance Model (PPM) suggestions, access time of the learning process and quantity of transmitted data were analysed. The results show that the QoE layer significantly improves the performance in terms of the access time of the learning process with a reduction in the quantity of data sent by using image compression and/or elimination. A visual quality assessment confirmed that this image quality reduction does not significantly affect the viewers’ perceived quality that was close to “good” perceptual level. For qualitative evaluation the QoE layer has been deployed on the open-source AHA! system. The goal of this evaluation was to compare the learning outcome, system usability and user satisfaction when AHA! and QoE-ware AHA systems were used. The assessment was performed in terms of learner achievement, learning performance and usability assessment. The results indicate that QoE-aware AHA system did not affect the learning outcome (the students have similar-learning achievements) but the learning performance was improved in terms of study time. Most significantly, QoE-aware AHA provides an important improvement in system usability as indicated by users’ opinion about their satisfaction related to QoE

Technology 2002: The Third National Technology Transfer Conference and Exposition, volume 2

Proceedings from symposia of the Technology 2002 Conference and Exposition, December 1-3, 1992, Baltimore, MD. Volume 2 features 60 papers presented during 30 concurrent sessions

An empirical investigation to examine the usability issues of using adaptive, adaptable, and mixed-initiative approaches in in-teractive systems

The combination of graphical user interface (GUI) and usability evaluation presents an advantage to mastering every piece of software and ensuring perfect quality of work. The increasing demand for online learning is becoming more important, both individually and academically. This thesis introduces and describes an empirical study to investigate and compare how vocabulary can be learned by using different interactive approaches; specifically, a static learning website (with straightforward words and meanings), an adaptable learning website (allowing the user to choose a learning method), an adaptive learning website (a system-chosen way of learning), and a mixed-initiative (mixing approaches and techniques). The purpose of this study is to explore and determine the effects of these approaches in learning vocabu-lary achievement to enhance vocabulary learning for non-English speakers. The par-ticipants were Arabic speakers. The three levels of vocabulary learning activities were categorised as easy, medium, and hard. The independent variables (IVs) were controlled during the experiment to ensure consistency and were as follows: tasks, learning effects, and time. The dependent variables (DVs) were learning vocabulary achievements and scores. Two aims were explored in relation to the effects of these approaches to achievement. The first related to learning vocabularies for non-English speakers tackling the difficulties of the English language and the second related to studying system usability of learning English vocabulary in terms of usability measures (efficiency, frequency of error occurrence, effectiveness, and satisfaction). For this purpose, a vocabulary-learning language website was designed, implement-ed, and tested empirically. To fulfill these requirements, it was first necessary to measure two usability components (efficiency and effectiveness) with a within-subject design of n = 24 subjects recruited and, for users’ satisfaction, a between-subject design of n = 99 subjects recruited, while investigating satisfaction with a system usability scale (SUS) survey. The results and data analysis were described. Overall, the results shown were all satisfactory

Third International Symposium on Space Mission Operations and Ground Data Systems, part 2

Under the theme of 'Opportunities in Ground Data Systems for High Efficiency Operations of Space Missions,' the SpaceOps '94 symposium included presentations of more than 150 technical papers spanning five topic areas: Mission Management, Operations, Data Management, System Development, and Systems Engineering. The symposium papers focus on improvements in the efficiency, effectiveness, and quality of data acquisition, ground systems, and mission operations. New technology, methods, and human systems are discussed. Accomplishments are also reported in the application of information systems to improve data retrieval, reporting, and archiving; the management of human factors; the use of telescience and teleoperations; and the design and implementation of logistics support for mission operations. This volume covers expert systems, systems development tools and approaches, and systems engineering issues

Semantic Rule-based Approach for Supporting Personalised Adaptive E-Learning

Instructional designers are under increasing pressure to enhance the pedagogical quality and technical richness of their learning content offerings, while the task of authoring for such complex educational frameworks is expensive and time consuming. Personalisation and reusability of learning contents are two main factors which can be used to enhance the pedagogical impact of e-learning experiences while also optimising resources, such as the overall cost and time of designing materials for different e-learning systems. However, personalisation services require continuous fine tuning for the different features that should be used, and e-learning systems need sufficient flexibility to offer these continuously required changes. The semantic modelling of adaptable learning components can highly influence the personalisation of the learning experience and enables the reusability, adaptability and maintainability of these components. Through the discrete modelling of these components, the flexibility and extensibility of e-learning systems will be improved as learning contents can be separated from the adaptation logic which results in the learning content being no longer specific to any given adaptation rule, or instructional plan. This thesis proposes an innovative semantic rule-based approach to dynamically generate personalised learning content utilising reusable pieces of learning content. It describes an ontology-based engine that composes, at runtime, adapted learning experiences according to learner’s interaction with the system and learner’s characteristics. Additionally, enriching ontologies with semantic rules increases the reasoning power and helps to represent adaptation decisions. This novel approach aims to improve flexibility, extensibility and reusability of systems, while offering a pedagogically effective and satisfactory learning experience for learners. This thesis offers the theoretical models, design and implementation of an adaptive e-learning system in accordance with this approach. It also describes the evaluation of developed personalised adaptive e-learning system (Rule-PAdel) from pedagogical and technical perspectives

A Generic Feedback Mechanism for Component-Based Systems

Computers have been integrated into all spheres and occupations and the need for users to easily understand how to use each computer application has become paramount. The end-user should not be expected to decipher cryptic messages or to understand the inner functioning of the computer itself. With computer-users spanning all walks of life, there is a need for a change in the mind-set of software developers in making their product more user-friendly. In addition, software systems of the future will increasingly be built from independent encapsulated software components and will often be distributed over various sites. This new paradigm brings a new realm of complexity for the end-user, especially with respect to the increased possibility of failure, so that in addition to the nontrivial task of interpreting the general functioning of an application, the user will be expected to deal with the results of perplexing errors too. The nature of component- based systems makes the provision of support for handling errors far more difficult due to the independent and diffuse nature of the creators of the individual parts making up these systems. Other factors with respect to application use also need to be addressed. For example, it is a rare user who is able to spend 100% of his or her time concentrating on interaction with the computer, without distractions of some sort interrupting. It is even rarer to find an application which is not prone to occasionally unintelligible error messages or breakdowns. Few applications are designed with these realities in mind and when problems do occur, or users are interrupted, they often find it difficult to recover and to resume their primary task. It is also difficult for applications to tailor the provided feedback according to the specific needs of different end-users or the differing roles within which they function. This dissertation will highlight the role of feedback in increasing the interpretability of an application and in alleviating the effects of interruptions, errors and breakdowns. Rather than expecting feedback to be provided by programmers, this dissertation will argue that feedback can be enhanced in a distributed component-based system by separating the feedback concern from the basic functional concern of the application and executing the application within a generic feedback enhancing framework. The feedback concept is examined in depth and the role of feedback in enhancing understanding of applications, and in alleviating the effects of disturbances in our working day, is explored. The concept of a generic framework for enhancing feedback has been developed and a prototype implemented. The design and implementation of this prototype are described, as is the evaluation of the feedback thus produced

Knowledge extraction and representation

Congreso Iberoamericano de Filosofía de la Ciencia y la Tecnología (4o. 2017. Salamanca, España