GENERIC PERFORMANCE PREDICTION FOR ERP AND SOA APPLICATIONS

Enterprise systems are business-critical applications, and strongly influence a company’s productivity. In contrast to their importance, their performance behaviour and possible bottlenecks are often unknown. This lack of information can be explained by the complexity of the systems itself, as well as by the complexity and specialization of the existing performance prediction tools. These facts make performance prediction expensive, resulting very often in a “we fix it when we see it” mentality, with taking the risk of system unavailability and inefficient assignment of hardware resources. In order to address the challenges identified above, we developed a performance prediction process to model and simulate the performance behaviour and especially identify performance bottlenecks for SOA applications. In this paper, we present the process and architecture of our approach. To cover a variety of applications the performance is modelled using evolutionary algorithms, while the simulation uses layered queuing networks. Both techniques allow a domain-independent processing. To cope with the resource requirements for delivering prediction results fast, EPPIC automatically acquires cloud resources for performing the modelling and simulation. With its slim user interface EPPIC provides an approach for easy to use performance prediction in a broad application context

Memory-aware sizing for in-memory databases

In-memory database systems are among the technological drivers of big data processing. In this paper we apply analytical modeling to enable efficient sizing of in-memory databases. We present novel response time approximations under online analytical processing workloads to model thread-level forkjoin and per-class memory occupation.We combine these approximations with a non-linear optimization program to minimize memory swapping in in-memory database clusters. We compare our approach with state-of-the-art response time approximations and trace-driven simulation using real data from an SAP HANA in-memory system and show that our optimization model is significantly more accurate than existing approaches at similar computational costs

An enterprise modeling and integration framework based on knowledge discovery and data mining

This paper deals with the conceptual design and development of an enterprise modeling and integration framework using knowledge discovery and data mining. First, the paper briefly presents the background and current state-of-the-art of knowledge discovery in databases and data mining systems and projects. Next, enterprise knowledge engineering is dealt with. The paper suggests a novel approach of utilizing existing enterprise reference architectures, integration and modeling frameworks by the introduction of new enterprise views such as mining and knowledge views. An extension and a generic exploration of the information view that already exists within some enterprise models are also proposed. The Zachman Framework for Enterprise Architecture is also outlined versus the existing architectures and the proposed enterprise framework. The main contribution of this paper is the identification and definition of a common knowledge enterprise model which represents an original combination between the previous projects on enterprise architectures and the Object Management Group (OMG) models and standards. The identified common knowledge enterprise model has therefore been designed using the OMG's Model-Driven Architecture (MDA) and Common Warehouse MetaModel (CWM), and it also follows the RM-ODP (ISO/OSI). It has been partially implemented in Java(TM), Enterprise JavaBeans (EJB) and Corba/IDL. Finally, the advantages and limitations of the proposed enterprise model are outlined

How to Make the Most Productive Intervention in a Complex Economic System

Information about supply and demand propagates through supply chains in a queueing network with people and computers as batch information processors. As each batch processor delays propagation of information whilst pursuing optimal local decisions, the effect is delay and distortion of the information that is used to commit resources to actions in the supply chain. This thesis investigates the effect of delay and imperfect information as a source of error, to establish the case for change in research focus from optimal exploitation of physical constraints to optimal exploitation of information. In the context of real world supply chains, the thesis asks "How does one make the most productive intervention in a complex economic system?" and pursues a meta-intervention which perpetually minimises the discovered error-term. Evidence from literature indicates that agent-based modelling permits real-time peer-to-peer communication and distributed optimisation. Based on the literature the research project designs and develops an agent-based model which operates in real-time without batch-processes and can perform incremental multi-objective optimisation under realistic (chronologically progressive) conditions for decision making. The agent based model is then used to investigate two real-world supply chains, as case studies, which reveals a significant improvement of profitability and order-fulfilment. The thesis concludes that agent-based modelling is a very promising direction for "making the most productive intervention" as it reduces delay to a minimum. Finally it recommends that continuous improvement of decision making methods is a role better suited for humans, rather than operational decision making where computers cope much better with the high amount of detailed information

Managing enterprise resource planning and multi-organisational enterprise governance:a new contingency framework for the enterprisation of operations

This research has been undertaken to determine how successful multi-organisational enterprise strategy is reliant on the correct type of Enterprise Resource Planning (ERP) information systems being used. However there appears to be a dearth of research as regards strategic alignment between ERP systems development and multi-organisational enterprise governance as guidelines and frameworks to assist practitioners in making decision for multi-organisational collaboration supported by different types of ERP systems are still missing from theoretical and empirical perspectives. This calls for this research which investigates ERP systems development and emerging practices in the management of multi-organisational enterprises (i.e. parts of companies working with parts of other companies to deliver complex product-service systems) and identify how different ERP systems fit into different multi-organisational enterprise structures, in order to achieve sustainable competitive success. An empirical inductive study was conducted using the Grounded Theory-based methodological approach based on successful manufacturing and service companies in the UK and China. This involved an initial pre-study literature review, data collection via 48 semi-structured interviews with 8 companies delivering complex products and services across organisational boundaries whilst adopting ERP systems to support their collaborative business strategies – 4 cases cover printing, semiconductor manufacturing, and parcel distribution industries in the UK and 4 cases cover crane manufacturing, concrete production, and banking industries in China in order to form a set of 29 tentative propositions that have been validated via a questionnaire receiving 116 responses from 16 companies. The research has resulted in the consolidation of the validated propositions into a novel concept referred to as the ‘Dynamic Enterprise Reference Grid for ERP’ (DERG-ERP) which draws from multiple theoretical perspectives. The core of the DERG-ERP concept is a contingency management framework which indicates that different multi-organisational enterprise paradigms and the supporting ERP information systems are not the result of different strategies, but are best considered part of a strategic continuum with the same overall business purpose of multi-organisational cooperation. At different times and circumstances in a partnership lifecycle firms may prefer particular multi-organisational enterprise structures and the use of different types of ERP systems to satisfy business requirements. Thus the DERG-ERP concept helps decision makers in selecting, managing and co-developing the most appropriate multi-organistional enterprise strategy and its corresponding ERP systems by drawing on core competence, expected competitiveness, and information systems strategic capabilities as the main contingency factors. Specifically, this research suggests that traditional ERP(I) systems are associated with Vertically Integrated Enterprise (VIE); whilst ERPIIsystems can be correlated to Extended Enterprise (EE) requirements and ERPIII systems can best support the operations of Virtual Enterprise (VE). The contribution of this thesis is threefold. Firstly, this work contributes to a gap in the extant literature about the best fit between ERP system types and multi-organisational enterprise structure types; and proposes a new contingency framework – the DERG-ERP, which can be used to explain how and why enterprise managers need to change and adapt their ERP information systems in response to changing business and operational requirements. Secondly, with respect to a priori theoretical models, the new DERG-ERP has furthered multi-organisational enterprise management thinking by incorporating information system strategy, rather than purely focusing on strategy, structural, and operational aspects of enterprise design and management. Simultaneously, the DERG-ERP makes theoretical contributions to the current IS Strategy Formulation Model which does not explicitly address multi-organisational enterprise governance. Thirdly, this research clarifies and emphasises the new concept and ideas of future ERP systems (referred to as ERPIII) that are inadequately covered in the extant literature. The novel DERG-ERP concept and its elements have also been applied to 8 empirical cases to serve as a practical guide for ERP vendors, information systems management, and operations managers hoping to grow and sustain their competitive advantage with respect to effective enterprise strategy, enterprise structures, and ERP systems use; referred to in this thesis as the “enterprisation of operations”

Risk Management for Enterprise Resource Planning System Implementations in Project-Based Firms

Enterprise Resource Planning (ERP) systems have been regarded as one of the most important information technology developments in the past decades. While ERP systems provide the potential to bring substantial benefits, their implementations are characterized with large capital outlay, long duration, and high risks of failure including implementation process failure and system usage failure. As a result, the adoption of ERP systems in project-based firms has been lagged behind lots of companies in many other industries. In order to ensure the success of ERP system implementations in project-based firms, sound risk management is the key. The overall objective of this research is to identify the risks in ERP system implementations within project-based firms and develop a new approach to analyze these risks and quantitatively assess their impacts on ERP system implementation failure. At first, the research describes ERP systems in conjunction with the nature and working practices of project-based firms and current status and issues related to ERP adoption in such firms, and thus analyzes the causes for their relatively low ERP adoption and states the research problems and objectives. Accordingly, a conceptual research framework is presented, and the procedures and research methods are outlined. Secondly, based on the risk factors regarding generic ERP projects in extant literature, the research comprehensively identifies the risk factors of ERP system implementation within project-based firms. These risk factors are classified into different categories, qualitatively described and analyzed, and used to establish a risk taxonomy. Thirdly, an approach is developed based on fault tree analysis to decompose ERP systems failure and assess the relationships between ERP component failures and system usage failure, both qualitatively and quantitatively. The principles and processes of this approach and related fault tree analysis methods and techniques are presented in the context of ERP projects. Fourthly, certain practical strategies are proposed to manage the risks of ERP system implementations. The proposed risk assessment approach and management strategies together with the comprehensive list of identified risk factors not only contribute to the body of knowledge of information system risk management, but also can be used as an effective tool by practitioners to actively analyze, assess, and manage the risks of ERP system implementations within project-based firms

Managing IT Operations in a Cloud-driven Enterprise: Case Studies

Enterprise IT needs a new approach to manage processes, applications and infrastructure which are distributed across a mix of environments. In an Enterprise traditionally a request to deliver an application to business could take weeks or months due to decision-making functions, multiple approval bodies and processes that exist within IT departments. These delays in delivering a requested service can lead to dissatisfaction, with the result that the line-of-business group may seek alternative sources of IT capabilities. Also the complex IT infrastructure of these enterprises cannot keep up with the demand of new applications and services from an increasingly dispersed and mobile workforce which results in slower rollout of critical applications and services, limited resources, poor operation visibility and control. In such scenarios, it’s better to adopt cloud services to substitute for new application deployment otherwise most Enterprise IT organizations face the risk of losing 'market share' to the Public Cloud. Using Cloud Model the organizations should increase ROI, lower TCO and operate with seamless IT operations. It also helps to beat shadow IT and the practice of resource over-or under provisioning. In this research paper we have given two case studies where we migrated two Enterprise IT application to public clouds for the purpose of lower TCO and higher ROI. By migrating, the IT organizations improved IT agility, enterprise-class software for performance, security and control. In this paper, we also focus on the advantages and challenges while adopting cloud services

Data mining industry : emerging trends and new opportunities

Thesis (M.Eng.)--Massachusetts Institute of Technology, Dept. of Electrical Engineering and Computer Science, June 2000."May 2000."Includes bibliographical references (leaves 170-179).by Walter Alberto Aldana.M.Eng