Personalization in cultural heritage: the road travelled and the one ahead

Over the last 20 years, cultural heritage has been a favored domain for personalization research. For years, researchers have experimented with the cutting edge technology of the day; now, with the convergence of internet and wireless technology, and the increasing adoption of the Web as a platform for the publication of information, the visitor is able to exploit cultural heritage material before, during and after the visit, having different goals and requirements in each phase. However, cultural heritage sites have a huge amount of information to present, which must be filtered and personalized in order to enable the individual user to easily access it. Personalization of cultural heritage information requires a system that is able to model the user (e.g., interest, knowledge and other personal characteristics), as well as contextual aspects, select the most appropriate content, and deliver it in the most suitable way. It should be noted that achieving this result is extremely challenging in the case of first-time users, such as tourists who visit a cultural heritage site for the first time (and maybe the only time in their life). In addition, as tourism is a social activity, adapting to the individual is not enough because groups and communities have to be modeled and supported as well, taking into account their mutual interests, previous mutual experience, and requirements. How to model and represent the user(s) and the context of the visit and how to reason with regard to the information that is available are the challenges faced by researchers in personalization of cultural heritage. Notwithstanding the effort invested so far, a definite solution is far from being reached, mainly because new technology and new aspects of personalization are constantly being introduced. This article surveys the research in this area. Starting from the earlier systems, which presented cultural heritage information in kiosks, it summarizes the evolution of personalization techniques in museum web sites, virtual collections and mobile guides, until recent extension of cultural heritage toward the semantic and social web. The paper concludes with current challenges and points out areas where future research is needed

User experience and robustness in social virtual reality applications

Cloud-based applications that rely on emerging technologies such as social virtual reality are increasingly being deployed at high-scale in e.g., remote-learning, public safety, and healthcare. These applications increasingly need mechanisms to maintain robustness and immersive user experience as a joint consideration to minimize disruption in service availability due to cyber attacks/faults. Specifically, effective modeling and real-time adaptation approaches need to be investigated to ensure that the application functionality is resilient and does not induce undesired cybersickness levels. In this thesis, we investigate a novel ‘DevSecOps' paradigm to jointly tune both the robustness and immersive performance factors in social virtual reality application design/operations. We characterize robustness factors considering Security, Privacy and Safety (SPS), and immersive performance factors considering Quality of Application, Quality of Service, and Quality of Experience (3Q). We achieve “harmonized security and performance by design” via modeling the SPS and 3Q factors in cloud-hosted applications using attack-fault trees (AFT) and an accurate quantitative analysis via formal verification techniques i.e., statistical model checking (SMC). We develop a real-time adaptive control capability to manage SPS/3Q issues affecting a critical anomaly event that induces undesired cybersickness. This control capability features a novel dynamic rule-based approach for closed-loop decision making augmented by a knowledge base for the SPS/3Q issues of individual and/or combination events. Correspondingly, we collect threat intelligence on application and network based cyber-attacks that disrupt immersiveness, and develop a multi-label K-NN classifier as well as statistical analysis techniques for critical anomaly event detection. We validate the effectiveness of our solution approach in a real-time cloud testbed featuring vSocial, a social virtual reality based learning environment that supports delivery of Social Competence Intervention (SCI) curriculum for youth. Based on our experiment findings, we show that our solution approach enables: (i) identification of the most vulnerable components that impact user immersive experience to formally conduct risk assessment, (ii) dynamic decision making for controlling SPS/3Q issues inducing undesirable cybersickness levels via quantitative metrics of user feedback and effective anomaly detection, and (iii) rule-based policies following the NIST SP 800-160 principles and cloud-hosting recommendations for a more secure, privacy-preserving, and robust cloud-based application configuration with satisfactory immersive user experience.Includes bibliographical references (pages 133-146)

Special Session on Industry 4.0

No abstract available

From Social Simulation to Integrative System Design

As the recent financial crisis showed, today there is a strong need to gain "ecological perspective" of all relevant interactions in socio-economic-techno-environmental systems. For this, we suggested to set-up a network of Centers for integrative systems design, which shall be able to run all potentially relevant scenarios, identify causality chains, explore feedback and cascading effects for a number of model variants, and determine the reliability of their implications (given the validity of the underlying models). They will be able to detect possible negative side effect of policy decisions, before they occur. The Centers belonging to this network of Integrative Systems Design Centers would be focused on a particular field, but they would be part of an attempt to eventually cover all relevant areas of society and economy and integrate them within a "Living Earth Simulator". The results of all research activities of such Centers would be turned into informative input for political Decision Arenas. For example, Crisis Observatories (for financial instabilities, shortages of resources, environmental change, conflict, spreading of diseases, etc.) would be connected with such Decision Arenas for the purpose of visualization, in order to make complex interdependencies understandable to scientists, decision-makers, and the general public.Comment: 34 pages, Visioneer White Paper, see http://www.visioneer.ethz.c

OpenPING: A Reflective Middleware for the Construction of Adaptive Networked Game Applications

The emergence of distributed Virtual Reality (VR) applications that run over the Internet has presented networked game application designers with new challenges. In an environment where the public internet streams multimedia data and is constantly under pressure to deliver over widely heterogeneous user-platforms, there has been a growing need that distributed VR applications be aware of and adapt to frequent variations in their context of execution. In this paper, we argue that in contrast to research efforts targeted at improvement of scalability, persistence and responsiveness capabilities, much less attempts have been aimed at addressing the flexibility, maintainability and extensibility requirements in contemporary distributed VR platforms. We propose the use of structural reflection as an approach that not only addresses these requirements but also offers added value in the form of providing a framework for scalability, persistence and responsiveness that is itself flexible, maintainable and extensible. We also present an adaptive middleware platform implementation called OpenPING1 that supports our proposal in addressing these requirements