Assessing organizations collaboration readiness: a behavioral approach

Dissertation presented at the Faculty of Sciences and Technology of the New University of Lisbon to obtain the degree of Doctor in Electrical Engineering, specialty of Robotics and Integrated ManufacturingThis thesis presents an approach for assessing organizations‘ readiness to collaborate. This assessment is based in three fundamental aspects, namely (1) on collaboration preparedness, which aims at assessing whether a partner has adequate collaboration-related character traits; (2) on competencies fitness which is predominantly aimed at assessing how well an organization is able to use its competencies in a collaboration context; and (3) on willingness to collaborate, which is a concept applied to assess whether an organization is, or is not, really interested to engage in concrete collaboration opportunities. The proposed approach contributes to the formation of improved collaborative networks, increasing their likelihood of success. The principal characteristic of the model lies in the fact that it follows a behavioral perspective. As such, collaboration preparedness is based on the idea of the organizations‘ character, traits and behavioral patterns. Competencies fitness is in turn based on the so-called soft competencies, exploring the performance influences/effects of the soft competencies on the hard ones in a collaboration context. Finally, willingness to collaborate is based on the organization‘s planned behavior, attitudes and intentions that are perceived in/from a partner. The work involved in the conceptualization of readiness to collaborate includes the utilization of text data mining to discover the behavioral aspects, namely the collaboration-related organization‘s traits which are relevant for assessing collaboration readiness. Bayesian belief networks are proposed as a way to deal with the underlying uncertainty in assessing collaboration readiness. A soft versus hard competencies dichotomy is used to develop the concept of competencies fitness, proposing the adjusted competencies profile and the fitness level, as the way to assess whether a partner‘s competencies fit in a collaboration opportunity. The Theory of the Planned Behavior is adapted from social sciences and used in organizations in collaboration contexts. Various modeling experiments were performed to assist in the development of this readiness concept. The validation through some cases of partnerships is proposed to evaluate the underlying collaboration readiness assessment model

Cost reduction using process analysis in company PEGRES obuv s.r.o.

Firma PEGRES obuv s.r.o. se již delší dobu potýká se stagnací v oblasti plánování a řízení výroby. Některé podnikové procesy jsou nyní značně zastaralé a v aktuálních podmínkách již neefektivní. Cíl práce je snížení nákladů s využitím procesní analýzy. Pro dosažení tohoto cíle bude provedena analýza současného stavu zastaralých procesů a budou popsány vybrané metody řízení výroby, které jsou svou povahou relevantní pro výrobu obuvi. Výstupem práce je sada doporučení a návrhů na změny v existujících procesech. Vybrané návrhy budou v prostředí firmy implementovány a práce zahrne zhodnocení výsledků po zavedení těchto změn.Company PEGRES obuv s.r.o. has been long time struggling with stagnation in production planning and control. Some of the internal processes are now obsolete and in current conditions no longer effective. The goal of the paper is to reduce the costs using process analysis. To achieve this goal, analysis of the current state of outdated processes will be performed, followed by description of selected methods of production management, which by their nature are relevant to the production of the shoes. Output of the work is a set of recommendations and proposals for changes to existing processes. Selected proposals will be implemented in the company and paper will include evaluation of results after the implementation of these changes.

An environment to support negotiation and contracting in collaborative networks

During the last years, manufacturing and service industries faced a global change in the production paradigm. They have to continuously adapt their operating principles in reaction to new business or collaboration opportunities, where a natural reaction is a shift to a new business paradigm with the creation of strategic alliances for product or services development, but also for innovative and emergent business services design. On one hand, the process of creating such alliances can be rather simple if organizations share the same geographical and cultural context. But on the other hand, considering different conditions, there might be a low success rate in the creation of successful consortia. One known reason for such low rate are the delays resulting from negotiations in the establishment of collaboration commitments, represented by contracts or agreements, which are crucial in the creation of such alliances. The collaborative networks discipline covers the study of networks of organizations specially when supported by computer networks. This thesis contributes with research in this field describing the creation process of virtual organizations, and proposing a negotiation support environment to help participants in the negotiation of the consortia creation process and in the co-design of new business services. A negotiation support environment is therefore proposed and described with its main requirements, adopted negotiation protocol, conceptual architecture, models, and software environment. To demonstrate the feasibility of the implementation of the proposed systems, a proof-ofconcept software prototype was implemented and tested using some specific scenarios. This thesis work has been validated adopting a methodology that includes: (i) validation in the research community; (ii) validation in a solar industry network; and (iii) validation by comparison analysis

A collaborative platform for an ambient assisted living ecosystem

The population ageing is a global trend that affects almost all countries in the world. The global share of people with 60 years or over is expected to reach 21.6% by 2050. The social and economic impact of this tendency is huge, creating new challenges to healthcare and social support services. Furthermore, population ageing is linked to an increased number of people with physical limitations together with the isolation of persons. The Ambient Assisted Living paradigm seeks to answer to some of this challenges through the integration of innovative technologies, products, systems and services. Aiming the development of an ecosystem of products and services for Ambient Assisted Living, the AAL4ALL project was created joining more than thirty research, academic and industry partners. During the AAL4ALL project a 3-layered model of services ecosystem was adopted for the conceptual architecture. This work presents a collaborative platform as a contribution to the top layer of the conceptual architecture - AAL Ecosystem.O envelhecimento da população é uma tendência global que afeta quase todos os países no mundo. A nível mundial, a percentagem de pessoas com mais de 60 anos deve atingir os 21,6% até 2050. Os impactos sociais e económicos desta tendência são enormes, criando novos desafios aos serviços de saúde e de assistência social. Além disso, o envelhecimento populacional significa um aumento do número de pessoas com limitações físicas bem como o seu isolamento. O paradigma de Ambient Assisted Living procura responder a alguns destes desafios através da integração de tecnologias, produtos, sistemas e serviços inovadores. Com o objetivo de desenvolver um ecossistema de produtos e serviços de Ambient Assisted Living, o projeto AAL4ALL foi criado reunindo mais de trinta parceiros das áreas académica, de investigação e indústria. Durante o projeto AAL4ALL, um modelo de ecossistema de serviços de 3 camadas foi adotado para a arquitetura conceptual. Este trabalho apresenta uma plataforma colaborativa como contributo para a camada superior da arquitetura conceptual – Ecossistema AAL

Proactive services ecosystem framework

Dissertation presented to obtain the degree of Doctor in Electrical and Computer Engineering, specialization on Collaborative Enterprise NetworksCollaborative-Networks (CN) have experienced a fast evolution in the last two decades. The collaboration among independent entities or professionals supported by Information and Communication Technology (ICT) has attracted the research community to establish the conceptual basis for this scientific discipline. Service Orientation has been one of the key selected paradigms for that conceptual basis. Nevertheless, the service concept itself does not have a common understanding in the Business and ICT worlds. In the former, client satisfaction, resources management and business process models are some example concerns, whilst the later deals with interoperability, remote function calling or communication protocols. If for example an enterprise provides some service, it may hire specialists to wrap such service into web-services, expecting to reach worldwide potential new clients. In fact, nowadays Web Services and Service Oriented Architectures (SOA) are the technological elements most commonly used. However, these are passive elements in the sense they do not perform any action towards pursuing business interests, which constitute a limiting factor from a business perspective. Another approach for the above mentioned enterprise is to follow the Multi-Agent Systems (MAS) approach, as the pro-activity is a keyword in such contexts. Nevertheless, as MAS approaches are not so commonly used and not so robust yet, the worldwide potential set of new clients is reduced; which also constitutes an inhibitor factor from the business perspective. This dissertation proposes a Pro-Active Services Ecosystem Framework, gathering inspiration from both the SOA and MAS research areas, trying to bridge the business and ICT worlds through the base concepts for the creation of a Services’ Ecosystem where business services are represented in a pro-active manner towards pursuing business interests, like finding collaboration opportunities or improving the chances each CN member has to see its services selected among competitors, for example. This work also includes a prototype system applied / validated in the area of a Professional Virtual Community of Senior Professionals

The Joint Impact of Supply Chain Integration and Quality Management on the Performance of Pork Processing Firms in China

It is widely acknowledged that competition is no longer between individual firms, but between supply chains. A number of studies have indicated that supply chain integration and quality management have become essential to obtain competitive advantage. The present study tests the relationships among supply chain integration, quality management practices and firm performance in 229 Chinese pork slaughterhouses and processors using structural equation modeling. The most important results are that quality management is positively linked with firm performance. As managers put it "Quality is the life of the enterprise". Pork processing managers that wish to improve their performance are therefore advised to invest in quality management. Equally interesting is the indirect link of supply chain integration through quality management with firm performance. To improve quality of their products and reduce uncertainty in hog supply chains, companies are advised to develop more integrated relationships with their suppliers. However, in contrast to earlier studies, the direct link of supply chain integration and firm performance was not significant. This result may indicate that the Chinese pork processing industry is still in an early stage of SC integration.Supply chain management, quality management practices, pork supply chains, firm performance, China, Agribusiness, Livestock Production/Industries,

Models and tools for value systems analysis in collaborative environments

Dissertation to obtain the degree of Doctor in Electrical and Computer Engineering, specialization of Collaborative NetworksParticipation in collaborative networks is vital for small and medium-sized enterprises to survive in the current market, bringing them several benefits. However,participation in collaborative networks also involves risks and often consortia fail due to internal conflicts. Conflicts can be originated by different prioritization of values and different perceptions of outcomes. The perception of outcomes is, to some extent, subjective given that it depends on the preferences of the subject and how exchanges are evaluated. Therefore, the establishment of a common Value System or the effort to align the Value Systems of network members can play an important role in the collaboration sustainability. Although the topic of values and values alignment has been studied within the scope of various scientific disciplines, there is still no common understanding on these concepts and the literature does not include any suitable models to formally represent and analyze Value Systems within the scope of collaborative networks. This thesis proposes a set of models and formal mechanisms for specifying and analyzing Value Systems in collaborative networks. The development of models and methods followed a hybrid approach, where qualitative and quantitative techniques are used in order to represent and analyze the Value System. A web application was designed and a prototype developed in order to show that the models and methods proposed can be implemented by a computer program and can be integrated into a single framework in order to support Value Systems management within the scope of collaborative networks. The application of a multifaceted and systematic validation strategy, supported by the “Square Validation Framework” brought together a set of preliminary results that attest the theoretical and practical relevance of the proposed approach and allow us to conclude that: (i) it is possible to define and analyze Value Systems in collaborative networks, considering the economic and sociologic approach, in an integrated and unambiguous way, (ii) the potential impacts between Value Systems in collaborative environments can be inferred if the typical influences among core values are known and the preferences of the actors, regarding those values, are identified; (iii) the identification and assessment of Value Systems misalignments would be improved if qualitative and quantitative assessment methods integrating the notion of shared-values, potential for conflict and positive impacts were developed

A framework for collaborative planning, forecasting and replenishment (CPFR): state of the art

Purpose– Although many papers purport the significant value attributable to supply chain performance from the use of Collaborative Planning, Forecasting and Replenishment (CPFR), the question of ‘what are the main constructs and efficient framework for successful implementation of CPFR?’ remains largely unanswered. This question will be addressed by identifying and analysing the main constructs for successful implementation of CPFR. This paper attempts first to seek answers to this question. Second, to review the scope and value of CPFR using a devised state-of-the-art taxonomy for the classification of selected bibliographical references and third, to develop a conceptual framework by identifying areas which need more research. Design/methodology/approach– The method underlying this paper followed the steps of a systematic literature review process outlined by Soni and Kodali (2011). The review is based on a total of 93 papers published from 1998 to 2013 on CPFR. Findings– Four main constructs for successful implementation of CPFR have been identified: CPFR enablers, CPFR barriers, trading partner selection and incentive alignment. The findings indicate that there is a need for better understanding of the amount and level of information sharing as an important function of CPFR implementation. The paper also illustrates a number of shortcomings in the current literature and provides suggestions to guide future research on implementing CPFR in different industries. Practical implications– This paper is of interest to both academicians and practitioners as it helps to better understand the concept and role of CPFR in supply chain integration and its implementation results, enablers and inhibitors. The proposed framework in this paper can be used to give insight for future research and practice. Originality/value– The paper offers a framework for the review of previous research on CPFR and identifies the most important shortcomings that need to be addressed in future research. In addition, this review is both greater in scope than previous reviews and is broader in its subject focus