Inferring Networks of Substitutable and Complementary Products

In a modern recommender system, it is important to understand how products relate to each other. For example, while a user is looking for mobile phones, it might make sense to recommend other phones, but once they buy a phone, we might instead want to recommend batteries, cases, or chargers. These two types of recommendations are referred to as substitutes and complements: substitutes are products that can be purchased instead of each other, while complements are products that can be purchased in addition to each other. Here we develop a method to infer networks of substitutable and complementary products. We formulate this as a supervised link prediction task, where we learn the semantics of substitutes and complements from data associated with products. The primary source of data we use is the text of product reviews, though our method also makes use of features such as ratings, specifications, prices, and brands. Methodologically, we build topic models that are trained to automatically discover topics from text that are successful at predicting and explaining such relationships. Experimentally, we evaluate our system on the Amazon product catalog, a large dataset consisting of 9 million products, 237 million links, and 144 million reviews.Comment: 12 pages, 6 figure

Multi-modal Embedding Fusion-based Recommender

Recommendation systems have lately been popularized globally, with primary use cases in online interaction systems, with significant focus on e-commerce platforms. We have developed a machine learning-based recommendation platform, which can be easily applied to almost any items and/or actions domain. Contrary to existing recommendation systems, our platform supports multiple types of interaction data with multiple modalities of metadata natively. This is achieved through multi-modal fusion of various data representations. We deployed the platform into multiple e-commerce stores of different kinds, e.g. food and beverages, shoes, fashion items, telecom operators. Here, we present our system, its flexibility and performance. We also show benchmark results on open datasets, that significantly outperform state-of-the-art prior work.Comment: 7 pages, 8 figure

VBPR: Visual Bayesian Personalized Ranking from Implicit Feedback

Modern recommender systems model people and items by discovering or `teasing apart' the underlying dimensions that encode the properties of items and users' preferences toward them. Critically, such dimensions are uncovered based on user feedback, often in implicit form (such as purchase histories, browsing logs, etc.); in addition, some recommender systems make use of side information, such as product attributes, temporal information, or review text. However one important feature that is typically ignored by existing personalized recommendation and ranking methods is the visual appearance of the items being considered. In this paper we propose a scalable factorization model to incorporate visual signals into predictors of people's opinions, which we apply to a selection of large, real-world datasets. We make use of visual features extracted from product images using (pre-trained) deep networks, on top of which we learn an additional layer that uncovers the visual dimensions that best explain the variation in people's feedback. This not only leads to significantly more accurate personalized ranking methods, but also helps to alleviate cold start issues, and qualitatively to analyze the visual dimensions that influence people's opinions.Comment: AAAI'1