A Three-Level Process Framework for Contract-Based Dynamic Service Outsourcing

Service outsourcing is the business paradigm, in which an organization has part of its business process performed by a service provider. In dynamic markets, service providers are selected on the fly during process enactment. The cooperation between the parties is\ud specified in a dynamically made electronic contract. This contract includes a process specification that is tailored towards service matchmaking and crossorganizational process enactment and hence has to conform to specific market and specification standards. Process enactment, however, relies on intraorganizational process specifications that have to comply with the infrastructure available in an organization. In this position paper, we present a three-level process specification framework for dynamic contract-based\ud service outsourcing. This framework relates the two process specification levels through a third, conceptual level. This approached is inspired by the well-known ANSI-SPARC model for data management. We show how the framework can be placed in the context of infrastructures for cross-organizational process support

An Evaluation of Inter-Organizational Workflow Modelling Formalisms

This paper evaluates the dynamic aspects of the UML in the context of inter-organizational workflows. Two evaluation methodologies are used. The first one is ontological and is based on the BWW (Bunge-Wand-Weber) models. The second validation is based on prototyping and consists in the development of a workflow management system in the aerospace industry. Both convergent and divergent results are found from the two validations. Possible enhancements to the UML formalism are suggested from the convergent results. On the other hand, the divergent results suggest the need for a contextual specification in the BWW models. Ce travail consiste en une évaluation des aspects dynamiques du language UML dans un contexte de workflow inter-organisationnel. Le choix du language par rapport à d'autres est motivé par sa richesse grammaticale lui offrant une très bonne adaptation à ce contexte. L'évaluation se fait par une validation ontologique basée sur les modèles BWW (Bunge-Wand-Weber) et par la réalisation d'un prototype de système de gestion de workflows inter-organisationnels. À partir des résultats convergents obtenus des deux différentes analyses, des améliorations au formalisme UML sont suggérées. D'un autre coté, les analyses divergentes suggèrent une possibilité de spécifier les modèles BWW à des contextes plus particuliers tels que ceux des workflows et permettent également de suggérer d'autres améliorations possibles au langage.Ontology, Conceptual study, Prototype Validation, UML, IS development methods and tools., Ontologie, étude conceptuelle, validation du prototype, UML, méthodes et outils de développement IS

Design patterns for multi-agent simulations

The advent of mobile agent technology has brought along a few difficulties in designing a stable, efficient and scalable system for a certain problem. Agent-based simulations prove to be powerful tools for economic analyses. In this paper we aim at describing a set of design patterns which were specifically built for agents and multi-agent systems. The details of each design pattern discussed are presented and the possible applications and known issues are noted. In order to aid the software designers, we provide some examples of the basic implementation of these patterns using the JADE multi-agent framework.intelligent agent, multi-agent design, multi-agent simulation.

Distributed interoperable workflow support for electronic commerce.

Abstract. This paper describes a flexible distributed transactional workflow environment based on an extensible object-oriented framework built around class libraries, application programming interfaces, and shared services. The purpose of this environment is to support a range of EC-like business activities including the support of financial transactions and electronic contracts. This environment has as its aim to provide key infrastructure services for mediating and monitoring electronic commerce.

Improving root cause analysis through the integration of PLM systems with cross supply chain maintenance data

The purpose of this paper is to demonstrate a system architecture for integrating Product Lifecycle Management (PLM) systems with cross supply chain maintenance information to support root-cause analysis. By integrating product-data from PLM systems with warranty claims, vehicle diagnostics and technical publications, engineers were able to improve the root-cause analysis and close the information gaps. Data collection was achieved via in-depth semi-structured interviews and workshops with experts from the automotive sector. Unified Modelling Language (UML) diagrams were used to design the system architecture proposed. A user scenario is also presented to demonstrate the functionality of the system

The GIS and data solution for advanced business analysis

The GIS Business Analyst is a suite of Geographic Information System (GIS)-enabled tools, wizards, and data that provides business professionals with a complete solution for site evaluation, selective customer profiling, and trade area market analysis. Running simple reports, mapping the results, and performing complex probability models are among the capabilities The GIS Business Analyst offers in one affordable desktop analysis solution. Data and analyses produced by The GIS Business Analyst can be shared across departments, reducing redundant research and marketing efforts, speeding analysis of results, and increasing employee efficiency. The GIS Business Analyst is the first suite of tools for unlocking the intelligence of geography, demographic, consumer lifestyle, and business data. It is a valuable asset for business decision making such as analyzing market share and competition, determining new site expansions or reductions, and targeting new customers. The ability to analyze and visualize the geographic component of business data reveals trends, patterns, and opportunities hidden in tabular data. By combining information, such as sales data of the organization, customer information, and competitor locations, with geographic data, such as demographics, territories, or store locations, the GIS Business Analyst helps the user better understand organization market, organization customers, and organization competition. The business intelligence systems bring geographic information systems, marketing analysis tools, and demographic data products together to offer the user powerful ways to compete in today's business strategies.Geographical Informatic Systems, business analysis

Addressing Dynamism in E-negotiations by Workflow Management Systems

Workflows (Wfs) are a major enabling technology for e-commerce. In our research, a Combined Negotiation (CN) is modeled and enacted using Wf technology. The modeling task captures the sequencing of the individual negotiations as well as the dependencies between them, and the enacting task runs the model. A CN support system (CONSENSUS) is used by the user to perform both tasks. Supporting dynamic modifications to the model during run-time should increase the benefits of our approach. In this paper, we highlight the need for such support by identifying the dynamic aspects that can occur while negotiating the different items of a package (i.e., the CN object). To address these aspects, we experimented using ADEPT, a Wf Management System supporting dynamism. This leads us to discuss the Wf Reference Model of the Wf Management Coalition, and suggest a "dynamic" extension to the current functional areas and architecture. La technologie des Workflows (Wfs) s'est avérée importante pour le commerce électronique. Dans le cadre de notre recherche, une négociation combinée (CN) est modélisée et exécutée utilisant un Wf. La phase de modélisation capture la séquence des différentes négociations ainsi que les dépendances qui existent entre elles. La phase d'exécution quant à elle, permet comme son nom l'indique, d'exécuter le modèle. Un système de support pour les CN (CONSENSUS) est utilisé pour accomplir ces deux tâches. Supporter les modifications dynamiques du modèle lors de l'exécution devrait augmenter les bénéfices de notre approche. Dans cet article, nous mettons l'emphase sur le besoin d'un tel support, ceci en identifiant les aspects dynamiques qui peuvent apparaître lors de la négociation des différents items d'un package (i.e., l'objet de la CN). Nous utilisons ADEPT - un système de gestion de Wf qui supporte le dynamisme - pour étudier ces aspects. Ceci nous mène à discuter le modèle de référence de la Wf Management Coalition, et à proposer une extension "dynamique" à l'architecture actuelle.e-Negotiations, Sourcing, Workflows, Workflow management systems, Dynamism, Négociations électroniques, Approvisionnement, Workflows, Systèmes de gestion de Workflow, Dynamisme