10,602 research outputs found
A Personalized System for Conversational Recommendations
Searching for and making decisions about information is becoming increasingly
difficult as the amount of information and number of choices increases.
Recommendation systems help users find items of interest of a particular type,
such as movies or restaurants, but are still somewhat awkward to use. Our
solution is to take advantage of the complementary strengths of personalized
recommendation systems and dialogue systems, creating personalized aides. We
present a system -- the Adaptive Place Advisor -- that treats item selection as
an interactive, conversational process, with the program inquiring about item
attributes and the user responding. Individual, long-term user preferences are
unobtrusively obtained in the course of normal recommendation dialogues and
used to direct future conversations with the same user. We present a novel user
model that influences both item search and the questions asked during a
conversation. We demonstrate the effectiveness of our system in significantly
reducing the time and number of interactions required to find a satisfactory
item, as compared to a control group of users interacting with a non-adaptive
version of the system
An End-to-End Trainable Neural Network Model with Belief Tracking for Task-Oriented Dialog
We present a novel end-to-end trainable neural network model for
task-oriented dialog systems. The model is able to track dialog state, issue
API calls to knowledge base (KB), and incorporate structured KB query results
into system responses to successfully complete task-oriented dialogs. The
proposed model produces well-structured system responses by jointly learning
belief tracking and KB result processing conditioning on the dialog history. We
evaluate the model in a restaurant search domain using a dataset that is
converted from the second Dialog State Tracking Challenge (DSTC2) corpus.
Experiment results show that the proposed model can robustly track dialog state
given the dialog history. Moreover, our model demonstrates promising results in
producing appropriate system responses, outperforming prior end-to-end
trainable neural network models using per-response accuracy evaluation metrics.Comment: Published at Interspeech 201
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