A demand-driven approach for a multi-agent system in Supply Chain Management

This paper presents the architecture of a multi-agent decision support system for Supply Chain Management (SCM) which has been designed to compete in the TAC SCM game. The behaviour of the system is demand-driven and the agents plan, predict, and react dynamically to changes in the market. The main strength of the system lies in the ability of the Demand agent to predict customer winning bid prices - the highest prices the agent can offer customers and still obtain their orders. This paper investigates the effect of the ability to predict customer order prices on the overall performance of the system. Four strategies are proposed and compared for predicting such prices. The experimental results reveal which strategies are better and show that there is a correlation between the accuracy of the models' predictions and the overall system performance: the more accurate the prediction of customer order prices, the higher the profit. © 2010 Springer-Verlag Berlin Heidelberg

VirtuE: Virtual Enterprises for Information Markets\u27

An essential part of a modern economy is an information market. In this market, information products are being traded in countless ways. Information is bought, modified, integrated, incorporated into other products and then sold again. Usually, the manufacturing of an information product requires the collaboration of several participants. A virtual enterprise is a community of business entities that collaborate on the manufacturing of new products. This collaboration is often ad hoc, for a specific product only, after which the virtual enterprise may dismantle. The virtual enterprise paradigm is particularly appealing for modeling collaborations for manufacturing information products, and in this paper we present a new model, called VirtuE, for modeling such activities

A Reinforcement Learning Based Model for Adaptive ServiceQuality Management in E-Commerce Websites

Providing high-quality service to all users is adifficult and inefficient strategy for e-commerce providers,especially when Web servers experience overload condi-tions that cause increased response time and requestrejections, leading to user frustration and reduced revenue.In an e-commerce system, customer Web sessions havediffering values for service providers. These tend to: givepreference to customer Web sessions that are likely tobring more profit by providing better service quality. Thispaper proposes a reinforcement-learning based adaptivee-commerce system model that adapts the service qualitylevel for different Web sessions within the customer’snavigation in order to maximize total profit. The e-com-merce system is considered as an electronic supply chainwhich includes a network of basic e- providers used tosupply e-commerce services for end customers. The learneragent noted as e-commerce supply chain manager(ECSCM) agent allocates a service quality level to thecustomer’s request based on his/her navigation pattern inthe e-commerce Website and selects an optimized combi-nation of service providers to respond to the customer’srequest. To evaluate the proposed model, a multi agentframework composed of three agent types, the ECSCMagent, customer agent (buyer/browser) and service provideragent, is employed. Experimental results show that theproposed model improves total profits through costreduction and revenue enhancement simultaneously andencourages customers to purchase from the Websitethrough service quality adaptation

An Analysis of Service Ontologies

Services are increasingly shaping the world’s economic activity. Service provision and consumption have been profiting from advances in ICT, but the decentralization and heterogeneity of the involved service entities still pose engineering challenges. One of these challenges is to achieve semantic interoperability among these autonomous entities. Semantic web technology aims at addressing this challenge on a large scale, and has matured over the last years. This is evident from the various efforts reported in the literature in which service knowledge is represented in terms of ontologies developed either in individual research projects or in standardization bodies. This paper aims at analyzing the most relevant service ontologies available today for their suitability to cope with the service semantic interoperability challenge. We take the vision of the Internet of Services (IoS) as our motivation to identify the requirements for service ontologies. We adopt a formal approach to ontology design and evaluation in our analysis. We start by defining informal competency questions derived from a motivating scenario, and we identify relevant concepts and properties in service ontologies that match the formal ontological representation of these questions. We analyze the service ontologies with our concepts and questions, so that each ontology is positioned and evaluated according to its utility. The gaps we identify as the result of our analysis provide an indication of open challenges and future work

VirtuE: a Formal Model of Virtual Enterprises for Information Markets

A vital part of a modern economy is an information market. In this market, information products are being traded in countless ways. Information is bought, modified, integrated, incorporated into other products, and then sold again. Often, the manufacturing of an information product requires the collaboration of several participants. A virtual enterprise is a community of business entities that collaborate on the manufacturing of complex products. This collaboration is often ad hoc, for a specific product only, after which the virtual enterprise may dismantle. The virtual enterprise paradigm is particularly appealing for modeling collaborations for manufacturing information products, and in this paper we present a new model, called VirtuE, for modeling such activities. VirtuE has three principal components. First, it defines a distributed infrastructure with concepts such as members, products, inventories, and production plans. Second, it defines transactions among members, to enable collaborative production of complex products. Finally, it provides means for the instrumentation of enterprises, to measure their performance and to govern their behavior.A vital part of a modern economy is an information market. In this market, information products are being traded in countless ways. Information is bought, modified, integrated, incorporated into other products, and then sold again. Often, the manufacturing of an information product requires the collaboration of several participants. A virtual enterprise is a community of business entities that collaborate on the manufacturing of complex products. This collaboration is often ad hoc, for a specific product only, after which the virtual enterprise may dismantle. The virtual enterprise paradigm is particularly appealing for modeling collaborations for manufacturing information products, and in this paper we present a new model, called VirtuE, for modeling such activities. VirtuE has three principal components. First, it defines a distributed infrastructure with concepts such as members, products, inventories, and production plans. Second, it defines transactions among members, to enable collaborative production of complex products. Finally, it provides means for the instrumentation of enterprises, to measure their performance and to govern their behavior.Non-Refereed Working Papers / of national relevance onl

A Taxonomy of Workflow Management Systems for Grid Computing

With the advent of Grid and application technologies, scientists and engineers are building more and more complex applications to manage and process large data sets, and execute scientific experiments on distributed resources. Such application scenarios require means for composing and executing complex workflows. Therefore, many efforts have been made towards the development of workflow management systems for Grid computing. In this paper, we propose a taxonomy that characterizes and classifies various approaches for building and executing workflows on Grids. We also survey several representative Grid workflow systems developed by various projects world-wide to demonstrate the comprehensiveness of the taxonomy. The taxonomy not only highlights the design and engineering similarities and differences of state-of-the-art in Grid workflow systems, but also identifies the areas that need further research.Comment: 29 pages, 15 figure

Flexible Decision Control in an Autonomous Trading Agent

An autonomous trading agent is a complex piece of software that must operate in a competitive economic environment and support a research agenda. We describe the structure of decision processes in the MinneTAC trading agent, focusing on the use of evaluators – configurable, composable modules for data analysis and prediction that are chained together at runtime to support agent decision-making. Through a set of examples, we show how this structure supports sales and procurement decisions, and how those decision processes can be modified in useful ways by changing evaluator configurations. To put this work in context, we also report on results of an informal survey of agent design approaches among the competitors in the Trading Agent Competition for Supply Chain Management (TAC SCM).autonomous trading agent;decision processes

Automatic Service Agreement Negotiators in Open Commerce Environments

There is a steady shift in e‑commerce from goods to services that must be provisioned according to service agreements. This study focuses on software frameworks to develop automated negotiators in open commerce environments. Analysis of the litera‑ ture on automated negotiation and typical case studies led to a catalog of 16 objective requirements and a conceptual model that was used to compare 11 state-of-the-art software frameworks. None of them was well suited for negotiating service agreements in open commerce environments. This motivated work on a reference architecture that provides the foundations to develop negotiation systems that address the previous requirements. A software framework was devised to validate the proposal by means of case studies. The study contributes to the fields of requirements engineering and software design, and is expected to support future efforts of practitioners and researchers because its findings bridge the gap among the existing automated negotiation techniques and lay the founda‑ tions for developing new software frameworksMinisterio de Educación y Ciencia TIN2006–00472Ministerio de Ciencia e Innovación TIN2009–07366Junta de Andalucía P07-TIC-2533 (Isabel)Ministerio de Educación y Ciencia TIN2007–64119Junta de Andalucía P07-TIC-02602Junta de Andalucía P08-TIC-4100Ministerio de Ciencia e Innovación TIN2008–04718-

Cloud-based Virtual Organization Engineering

Nowadays we may notice that SOA arrived to its maturity stage and Cloud Computing brings the next paradigm-shift regarding the software delivery business model. In such a context, we consider that there is a need for frameworks to guide the creation, execution and management of virtual organizations (VO) based on services from different Clouds. This paper will introduce the main components of such a framework that will innovatively combine the principles of event-driven SOA, REST and ISO/IEC 42010:2007 multiple views and viewpoints in order to provide the required methodology for Cloud-based virtual organization (Cloud-VO) engi-neering. The framework will consider the resource concept found in software architectures like REST or RDF as the basic building block of Cloud-VO. and will make use of resources’ URIs to create the Cloud-VO’s resource allocation matrix. While the matrix is used to declare activity-resources relationships, the resource catalogue concept will be introduced as a way to describe the resource in one place, using as many viewpoints as needed, and then to reuse that description for the creation or simulation of different VOs