Measuring and Managing Answer Quality for Online Data-Intensive Services

Online data-intensive services parallelize query execution across distributed software components. Interactive response time is a priority, so online query executions return answers without waiting for slow running components to finish. However, data from these slow components could lead to better answers. We propose Ubora, an approach to measure the effect of slow running components on the quality of answers. Ubora randomly samples online queries and executes them twice. The first execution elides data from slow components and provides fast online answers; the second execution waits for all components to complete. Ubora uses memoization to speed up mature executions by replaying network messages exchanged between components. Our systems-level implementation works for a wide range of platforms, including Hadoop/Yarn, Apache Lucene, the EasyRec Recommendation Engine, and the OpenEphyra question answering system. Ubora computes answer quality much faster than competing approaches that do not use memoization. With Ubora, we show that answer quality can and should be used to guide online admission control. Our adaptive controller processed 37% more queries than a competing controller guided by the rate of timeouts.Comment: Technical Repor

Computing at massive scale: Scalability and dependability challenges

Large-scale Cloud systems and big data analytics frameworks are now widely used for practical services and applications. However, with the increase of data volume, together with the heterogeneity of workloads and resources, and the dynamic nature of massive user requests, the uncertainties and complexity of resource management and service provisioning increase dramatically, often resulting in poor resource utilization, vulnerable system dependability, and user-perceived performance degradations. In this paper we report our latest understanding of the current and future challenges in this particular area, and discuss both existing and potential solutions to the problems, especially those concerned with system efficiency, scalability and dependability. We first introduce a data-driven analysis methodology for characterizing the resource and workload patterns and tracing performance bottlenecks in a massive-scale distributed computing environment. We then examine and analyze several fundamental challenges and the solutions we are developing to tackle them, including for example incremental but decentralized resource scheduling, incremental messaging communication, rapid system failover, and request handling parallelism. We integrate these solutions with our data analysis methodology in order to establish an engineering approach that facilitates the optimization, tuning and verification of massive-scale distributed systems. We aim to develop and offer innovative methods and mechanisms for future computing platforms that will provide strong support for new big data and IoE (Internet of Everything) applications